The HR Block here at Oswell and Bernard is an amazing tax office! Joyous Spicer, an Enrolled Agent,…read morehas experience in everything ranging from the 16-year-old with their first W-2, still living it with parents, all the way up through sole proprietors, LLCs, Corporations, Partnerships, Nonprofit, Estates, and Trusts. Her professional, yet down to earth style, helps her clients understand how the taxes are affecting their life and what they can do to minimize liability and maximize refunds! She is always available to help with any letters you get from any Taxing Authority! She even teaches the advanced courses for other tax preparers nationwide for H&R Block!

This is the worst place to go and get your taxes done. My husband and I went in to have our taxes…read moreand were told that we qualified for the 3000.00 rapid refund, so we went ahead and paid over double what we usually pay to have our taxes done so we could get the rtapid refund. It's been 3 weeks and we still haven't received it, they keep telling us any day then my husband checked on his state return they hadn't even received it yet and it had been 2 weeks at that point. He called the state they said they hadn't received it called H&R Block they said oh it says here they've received it they just haven't looked at it yet then all of sudden he got a notification that it was received, the tax preparer forgot to send our state taxes and if he hadn't checked we'd still be waiting. Don't waste your time or money here they aren't very competent.

Bianca is the best hands down. 10/10 would recommend. She will help you with anything you need very…read morequickly. Couldn't ask for a better person to help me.

Please be wary, I…read morewas a customer for 5 or 6 years, Worst insurance ever. Great if you are not in an accident but as soon as you are in an accident even when the other party is at fault, good luck. They keep jerking me around to keep whatever money they can. They got me Alliance United Insurance and keep telling me contact them and they will handle it but you have to do everything yourself. Alliance only answers their phones when they get new claims and that's it. Terrible, terrible experience. Almost 4 months after my accident and still trying to resolve the mess. Because I don't have a paper that says exactly that my car was totalled, I am running through hoops just to save a few months payments even though I have payment papers and the claim number. Please watch out and save yourself.

Like a lot of fellow Californians I am having a tough time finding homeowners insurance and had a…read moremixed experience with AllState just across the street. When I got here I was greeted very politely by Mary Nightingale. She was extremely professional and patient with me. I was very impressed that she was happy to run different quotes based on different options I presented to allow me to make an informed decision. Thank you for being so friendly and helpful! You have won me over, and I am looking forward to signing up for homeowners insurance once our new home is built!

Worst experience with a company I ever had. Yes the agents are nice but my policy did not have what…read moreI asked for. My car windshield got broken, turns out no coverage, so I add it along with roadside assistance and rental car coverage. My car gets stolen and for some reason the rental coverage is not there. After going through a rough time getting this situated, when asked for a copy of my policy, now there is no road side assistance or towing coverage. Even after the mistake was noticed and I added the things I needed this agency still made mistakes. Its unacceptable. My family is suffering because of these mistakes. And it is terrible that we have to suffer. I am just so appauld by this whole situation. After my claim is closed i will be going somewhere. And I definitely will not recommend this place!!! The agency is just not organized or out together at all.

Great Customer service. I think the guy who helped was named Octavio. He was very professional and…read morequick at his job. When I asked him questions he was very helpful. If I could I would give him more stars.

Lorena always went The extra mile for me. Vicky is no difference. I've been with them since they…read morewere Dashers insurance, and she always helped me to find the best rate. Friendly, helpful, and always pleasant. See for yourself

I've been coming to mari for 3 or 4 years now , love her she's cool , friendly , smart and very…read moreknowledgeable to any tax questions. She always makes you feel welcomed and helps any way she can . Definitely would recommend

Was cool at first until I stopped getting my called answered. Taxes lost etc and rude responses…read more Wouldn't recommend.

We hired Lovette to handle our taxes and trusted her with an important and time-sensitive matter…read more Unfortunately, after taking us on as clients, she ultimately decided she could no longer assist us, leaving us in the difficult position of having to find a new CPA and start the process over. The situation was frustrating and stressful, especially given the time already invested. While I understand that circumstances can change and professionals have the right to choose their clients, I expected clearer communication and more follow-through after being hired. Based on our experience, I would encourage prospective clients to discuss expectations, timelines, and commitment before moving forward.

I'm very disappointed with how things turned out. I provided Lovette with everything she asked for…read moreand spent several weeks working through the process with her. The project ended up being more complex than she was willing to take on, and she ultimately backed out before completing the work. That caused a serious problem for me because I now have to start over with another CPA after losing several weeks. I understand that not every project is the right fit, but I would have appreciated a much earlier assessment instead of getting that far into the process and then having her quit. I'm leaving two stars instead of one because her communication was professional, she returned my documentation, and she referred me to someone else who may be able to take over the project. But the bottom line is that the job was not completed, and the delay has caused me a lot of issues.

I had the worst experience with Luz Garcia & Cristo Garcia. When I first opened a policy with them…read morewe had agreed to a monthly payment plan. A month later they told me that I had to pay the entire policy's full amount. When I told Luz that I couldn't do that, that we had agreed to a monthly payment plan she said not to worry that she would set it as a payment plan for me and took my payment after setting my policy in a "payment" plan. The following month, when I signed in online to make my payment, i found out my policy had been cancelled due to non payment . My policy had been closed 2 weeks after I had gave Cristo my payment the past month and I had been driving uninsured for almost a month without knowing . I was under the impression that I was covered since Luz had told me she had "fixed" the issue and Cristo had taken my payment. I called customer service and we discussed what I had been told, and long story short , Cristo and Luz informed me incorrectly. They have no idea what they're talking about . I would never recommend this place to anyone . My policy was closed , all my money has gone to waste and I can't be refunded. I'm extremely upset, I hope this never happens to anyone else.

Excellent customer service Cristo helped me out. He was so great at explaining and answering all my…read morequestions thoroughly. He listened to what my needs were and gave me exactly what I was looking for. Way better than what I had before. I definitely will be recommending this office to everyone I know. Two thumbs up!

Zero!! Front clerk purposefully wasted my time knowing that…read morewas the last day. (Life has been tough) Felt like it was done on purpose because how are you facing technical difficulties by the wifi not letting you get into the system?? Like, what?? Lying to me like I wasn't born with smartphones and wifi, Im not 85 years old. Crooks

I was charged a fee to start my insurance. I didn't have it all so I put down $115 and then was to…read morepay $200 2 weeks later. I canceled my insurance about 4 or so days later and they still charged me the $200 and no refund on the $115. So I paid $315 for 4 or so days of insurance. That's not right. Its a scam. Now I can't take my dog to the vet because they took every cent I had.