While I initialy had positive experiences here, my tax returns over the last two (2022/2023) years…read morecontained significant (and basic) errors, leading to thousands of dollars in back taxes, interest and penalty fees. It's been very disappointing and expensive and I wasn't offered a refund and had to follow up several times to even get it resolved. There's definitely been a change here and my advice if you're looking for peace of mind when completing your taxes, is either to do them yourself or look elsewhere.

After two years of terrific service, the 2023 tax filing season was a very different, and…read moreunpleasant, experience. We returned all of our documents well ahead of their early-March deadline and, after I prodded them for confirmation of receipt, we heard nothing else. Several days before tax deadline, they sent a mass email to all clients suggesting that if we hadn't heard from them yet, they would file an extension. I reached out by email and phone--several times--the weeks before and following April 15, with no response or even confirmation of receipt of my communications. At that point, we had no confirmation that our tax documents were actually in their queue or that an extension had definitely been filed on our behalf. Frankford responded (via email) many days later and, while they acknowledged that this was a difficult year for them, they provided little to no proactive explanation of our taxes, nor did they review any of the returns with us. A week ago, we received a letter from the IRS that our taxes had been filed incorrectly. We understand that accountants make errors, however, despite reaching out to Frankford about the error, we have yet to hear back to understand what happened. It seems their lack of communication is not limited to the weeks around tax filing deadline. We will be looking for another tax professional next year, and would encourage others to approach Frankford with caution.

It's tax time again! Something I always hate doing, but feel so accomplished when it's done!…read moreMe and my husband have been going to J Travis & Associates for many years. They make getting your taxes done a little less painful. This is a family owned business that Mr. & Mrs. Travis run. If you decide to go, you will have to call and make and appointment. They don't take walk-in. I find the earlier in the year the better. If you wait till April, you may not get an appointment before the 15th. I like that they go over your taxes with you, explaining the mistakes you may be making on your taxes. Also love how they keep up with all the changes in the tax laws that are happening today. They are located on Germantown Ave. , in the Mt. Airy section of the city. There is only street parking, but I never had a problem finding a parking space. I feel their fees are competitively fair. I'm so glad we found them, and would recommend to others.

Mr. and Mrs. Travis are just the BEST! Very knowledgeable, experienced and no-nonsense. When I…read morefirst started coming to the Travis's 8 years ago. I was in so much trouble from doing my own taxes and going to people that thought they understood the tax laws. They help me fix all my problems and put me on the right track. My advice spend a little extra to get them done right. Is awesome to support a local business and good people

Worst customer service imaginable. Ignoring your clients is the lowest level of service a business…read morecan provide. They don't return phone calls or emails (I'm talking in July- not in April. That would at least be understandable.) When trusting someone with your finances, we expect someone who cares....which is why we chose a smaller Manayunk firm instead of one of the big Philly firms. Somehow, there seems to be no regard for customer care or personalized service...or any service for that matter. Since it seems clear the JEM&Assoc and our "accountant" Brian seem not to value our business in the slightest, we will be taking our business elsewhere. I don't have time to chase people who I am paying to do a service for myself and my family. If you need further clarification of the situation, it's been almost a month since my first email, a week since my follow up email asking if he had an alternative preferred method of communication, and three days since I called his office and left a message. We had to file an extension, so we are-in fact-working under a deadline. This isn't the first time we've been disappointed with their professionalism...but it will be the last.

I was recommended to John McGovern over 10 years ago and have been extremely impressed by he and…read morehis staff's up to date knowledge of accounting and tax preparation. I have also recommended them to friends and family members, and have heard that they were equally pleased.

Edgar is an amazing CPA. He works with your goals in mind and both he and his staff are very…read morefriendly and knowledgeable. We have used this firm without a hiccup for at least 10 years (and my husband has used him for 20).

I have been using Delaney Roe & Company for the last few years. They are always courteous and quick…read morein getting my taxes done. They will answer any questions that you have and make it easy to file and pay anything you might owe. They have convenient parking in front of their office and night appointments available. Highly recommend them for all your tax needs!!

Smoke and mirrors. They are there to help but to a certain degree. When things get challenging or…read morebusy you'll never get a call back or help from the person you need to talk to. I had major issues with my balance owed and had added interest from IRS penalties. I called for guidance and assistance, and they practically blew me off. "Upload your IRS notice to the portal and We'll get you a rebate, we'll look into it and call you back" no call backs, two weeks go by and I have to call many times. $600 for the service and I owe over $3000 dollars to IRS with accrued penalties that could've been prevented or explained with some guidance from "tax professionals". I am truly disappointed. I was patient and respectful, they did a poor job at helping when I needed it the most. I DO NOT RECOMMEND. YOU CAN FIND SOMEONE OR SOMEWHERE ELSE CHEAPER TO PUT YOU IN FINANCIAL RUIN.

John Clark My company has used their services for over 12+…read moreyears. They handle my bookkeeping, accounting and tax returns for both business and personal. They are excellent. Layton & Stacey and the team have continued to do a great job for me and my company. I would highly recommend them.

I got my tax filed through MyTaxFiler at Exton and had a great experience. They made the filing…read moreprocess really smooth. One of the best things was the quick turn around time. I would absolutely recommend to use there services to get your returns filed with confidence.

New place for tax-filing in Exton. Much needed one in and around this area. The company is large…read morewith many different branches in the US. So definitely reliable and trusted. My experience was very smooth. The team is knowledgeable of all aspects and were able to help clarify many questions. Thanks to Sundeep, Kamal, Rajiv and Shravan. All the guys were great. If you have any doubts about your tax needs check them out for sure.

Staff turnover is continuous and constant..at a 50% rate. DO NOT work here especially if you are a…read morefemale...management including female management have zero respect for female staff members. However if you are a potential client and don't mind high staff turnover you will benefit from tax preparation here.

There is no better tax accountant than EP Caine & Associates, especially for people with a small or…read morehome-based business. The service I have received in return for the fees I have paid makes this best financial investment I have made for 12 years. Yes; I am an extremely satisfied customer ... and I do recommend this service to all comers.

I came here since I was 18. I was very nervous when I heard it was a new owner. For the past couple…read moreof years, the new owner has been nothing short of professional, knowledgeable and very helpful . I am so pleased with the ease and accuracy of getting my taxes done, that I have referred my family and boyfriend. The current owner is extremely warm and welcoming. I'll be back again next year! I am very please with my return and how quickly this was all done. Please check them out.

For the past couple of years, the new owner has been nothing short of professional, knowledgeable…read moreand accessible. I am so pleased with the ease and accuracy of getting my taxes done, that I have referred others and they too are pleased with the services received. The current owner is extremely warm and welcoming. I'll be back again next year!