Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

### ** AVOID H&R BLOCK IN LAPEER - "PEACE OF MIND" GUARANTEE IS A SCAM! **…read more If I could give **zero stars**, I would. **H&R Block in Lapeer, Michigan (Eva Antal's office)** completely failed me, and I want to warn others before they get scammed like I did. I paid extra for their **"Peace of Mind"** guarantee at the **H&R Block location in Lapeer**, thinking it would protect me if they made a tax mistake. Instead, **they made a huge filing error that left me owing the IRS $6,183.22** in taxes, penalties, and interest. ### **How H&R Block in Lapeer Scammed Me:** **Eva Antal's office failed to file my 2021 return correctly.** **The IRS hit me with a massive tax bill because of their mistake.** **I filed a claim under H&R Block's Peace of Mind guarantee - they offered me only $456!** **They refuse to cover the full amount, despite their own contract stating they must pay up to $6,000 in tax prep mistakes.** I have been emailing, calling, and trying to get this resolved, but Eva Antal and H&R Block's corporate office are **dodging me and refusing to take full responsibility**. This is **not** how you treat customers. ### **H&R Block in Lapeer is NOT Trustworthy!** After my experience, I did some research and realized **this is a pattern at H&R Block**--they sell their Peace of Mind guarantee, but when they actually make a mistake, they **refuse to honor it**. If you're thinking about trusting this location with your taxes, **DON'T.** ### **Take Your Business Elsewhere!** **Do NOT trust Eva Antal or H&R Block in Lapeer with your taxes.** **The Peace of Mind guarantee is a **SCAM** - it does NOT cover what they say it does.** **Go to a reputable CPA or independent tax professional instead.** **If you've been scammed by this H&R Block location, leave a review and share your story.** I am currently **pursuing legal action** against H&R Block and filing complaints with the **Michigan Attorney General and the Federal Trade Commission (FTC)**. **I will not stop until they are held accountable.** **DON'T GET SCAMMED LIKE I DID!** **#HRBlockScam #HRBlockFails #PeaceOfMindScam #ConsumerWarning #Lapeer #MichiganTaxes**

Joing has been doing my taxes for 3 + years and her professionalism and work ethic is phenomenal! I…read morethen extended the invite to have my mom and brother take their taxes here as well. They have been going for 2 years now!:)

Many thanks to Matt and Robin for helping us navigate taxes for jobs in two states after a move…read morehome. Robin was very responsive to our questions via email and phone; Matt did a fantastic job getting documents sent to us electronically for signatures and auto-debiting of returns. I appreciated Matt's speedy responses to some questions I had too.

Matt is an excellent CPA! After our former tax account had to leave his business, we were lucky…read moreenough to find Matt Senter. He is thorough and very knowledgeable in all the different areas needed to complete our taxes each year. I would highly recommend bringing your business to him.

Wow! So unproffesional! Had an appointment with denise at 11.30. Got their at 11.25. 2 cars their,…read moredoors locked and know one answering. My only day off! In other words take your taxes elsewhere! So she got her money and I've yet to get my check! So what do you think oxford????no stars!

Unprofessional, rude, and sub par is the best way to explain Denise and Complete Accouting! You…read morewon't get any call backs if you leave a message. She may respond to your multiple messages via text at 9p on a weekday, which I find extremely unprofessional. She is sub par at getting the most money back for you! She cost me over $1000 this year from reporting my taxes incorrectly for 2015 when she had all necessary paperwork and she accepts no responsibility, told me it was my problem, didn't give me all my forms back to see what she did. Instead told me it was a $25 charge! For a form she never gave me!! My advice is never use her. You'd be better off having your 3 year old do your taxes!!

I have to give credit when it's due, Very prompt, friendly, reputable business. Definitely will be…read morea returning customer in the future. Maximum Tax center got me the biggest refund possible, and DELIVERED RESULTS WITH GREAT CUSTOMER SERVICE.

From the owner: Personal and business tax preparation. Notary Public services. read more

Very rude and unprofessional. I went in with tax questions and left being made feel dumb for even…read moreasking questions. She wanted to charge above any price I've ever seen for taxes because I "have a lot of paper work"- aka I came prepared with all my documents I would be needing. On top of that, made assumptions about myself and my husband. Absolutely rude and disrespectful. Yes, I look younger then I am, but you don't treat someone disrespectful because of their age. We were going in there to pay her! SHE WOULD NOT HAVE A JOB- and honestly thank goodness for things like CreditKrama tax and Trubo Tax because I will just do my tastes there where I don't have to be treated poorly. It's disappointing because I would rather give my service to a human, but looks like the Internet wins this time. She lost out of money for being a rude human. Honestly, this was one of the worst experiences. I've never felt so much anxiety over taxes because of someone. Definitely do NOT recommend to anyone. It's only getting a 1 Star because you can't give it 0. 0/10 recommend

Absolutely the most unprofessional experience! I would never recommend anyone to go there. I was…read moreconvinced on the phone to come in with a packet of information after explaining my situation for a 5pm appointment. At 5:45 after telling me a few more minutes many times, a woman came out and tried to "answer my questions " as instructed by the tax advisor I was supposed to meet with, the manager Cindy. She said it wouldn't cost me $300 like I was told on the phone but closer to $1,000 and I should go elsewhere. Really?! I can't believe this just happened. The worst customer service! They should shut this branch down and fire the manager Cindy!