This is my second time filing my tax with Ms. Margie. She is incredibly patient, knowledgeable, and…read moregenuinely passionate about helping her clients. She takes the time to answer every question, explains everything in a way that's easy to understand, and guides you through the entire tax process from start to finish. I never felt rushed, and her kind, calm demeanor made what can be a stressful experience feel easy and comfortable. She truly cares about her clients and goes above and beyond to make sure everything is handled accurately and thoroughly. If you're looking for an accountant who is trustworthy, caring, and truly dedicated to helping you, I highly recommend Ms. Margie. I'll definitely be coming back again next year!

Called for a exact quote and they could not provide it. Asked to speak with someone who can answer…read morethat question and was told they are going to tell you the same thing. What a joke.

Ruben D. Rosas, INC. is the best place to get your taxes done. This is the 3rd year I've have done…read moremy taxes and Ruben and his team is amazing they made the process simple and informative, I was very happy at the end. I highly recommend this business for your taxes.

This company has helped me for over 10 years with my personal and business taxes. They are so…read moredependable and very patient as I always turn in documents last minute. I would never go anywhere else. I'm on to my 3rd business now and I completely trust them to take good care of me.

Best tax man in the business!!! Great service with…read morereasonable prices!!! Richard double checks everything to make sure your return is accurate and that you receive what you are owed. He was recommended to me by another happy client and I will recommend him to anyone that needs a tax return to file!!! Thank you Richard!!!

This year was my first time going to Mary Ann. I just moved to Covina. She answer all my questions…read moreand help me with my taxes. I do recommend coming with her. Thank you Mary Ann for helping me out!

Great service. Thank you for taking your time with me and Guiding me through the process.read more

I worked with The Agency, LLC for tax preparation services over the past two years and communicated…read moredirectly with, the owner. I paid funds that were intended to be remitted to the California Franchise Tax Board (FTB), and I received written confirmation from Alfred acknowledging receipt of that payment (which I documented via screenshot). Weeks later, I began receiving past-due notices from the FTB stating that no payment had been applied. After contacting the FTB directly, they confirmed they had no record of payment. Despite my documented proof that the funds were received, I was given repeated assurances from Alfred and team over several months that the issue was being handled, yet I was never provided a claim reference number or documentation confirming that payment had been made despot me asking multiple times. As the FTB deadline approached, Alfred told me my funds would be sent "Thursday or Friday," even though the deadline was that Saturday, leaving virtually no margin for error. When that deadline arrived, Alfred sent an email citing a family emergency along with an unsolicited photo showing a bleeding head injury as reason he couldn't send my requested funds back. I found this inappropriate and unrelated to resolving a business matter involving tax funds and a state deadline. Ultimately, it was only after I clearly stated I would proceed with legal action and formal reporting that the funds were finally returned, allowing me to pay the FTB directly and avoid further penalties. It should not require this level of escalation to resolve a tax payment issue. Alfred is very charismatic, which initially builds trust. However, based on my experience, I strongly encourage anyone considering this firm to reconsider. Note: I was repeatedly referred to as a "VIP client," which created an expectation of professionalism and priority handling that was not reflected in how this matter was ultimately addressed This situation was prolonged, unnecessarily stressful, and avoidable.

I Had the pleasure of completing my Tax Return for this year with Marlene, I have been coming to…read moreher for 7 yrs and every time she's always been pleasant, friendly and professional. She went over everything with me, she answered any and all questions and concerns I had at that time. The service I received from her staff was also appreciated they were very Friendly and made me feel welcome as soon as I walked in. It did not take long at all to complete the process, as I was in and out quickly. Her fees were reasonable & affordable. With that said I am very satisfied and I will continue to come back. I Recommend Taxes By Marlene, for your Income Tax Return Filing.

Marlene set up my LLC back in 2021 and a few months after it was set up, I moved and had requested…read morefor her to update my new address. Her and Jessica did my taxes and bookkeeping for that year until 2022 and a few months of 2023 until I stopped my bookkeeping bc they were charging me $575/mo when in reality, Jessica would collect all my statements at the end of the year. She did this both in 2021 and 2022... realizing I was basically paying over 6k in "services" that were mainly handled at the end of the year. I didn't question it at first bc I was grateful they helped me set up my LLC and helped with getting a PPP loan. However the funds were already ran out by 2022 which is the year that I was continuing to be charged for not even having a payroll. So I canceled that service in March 2023. At the same time made a connection with a client who not only does tax preparation but has experience in business valuation for startups. Which he also was shocked at what I was paying and said I was being screwed by these two women. The worse thing is last year when I was doing my LLC paperwork, I found out my address was never changed. I had moved a SECOND time and asked Fannie to please update my address which she even had the nerve to charge $20 for. I sent her the payment thinking it would be handled and now my LLC is suspended bc I had to go to the FTB in person to find out what happened. FTB informed me that they had been mailing me letters (to the original address) that I haven't lived in for now over 4 years! And Fannie NEVER UPDATED MY ADDRESS EVEN AFTER I ASKED HER AGAIN FOR THE THIRD TIME AND PAID HER TO DO SO. Now I'm stuck with penalties from HER MISTAKE. To make matters WORSE, she's instructed her staff to "not service me bc I'm not a paying client" and I have screenshots of all this. Her Yelp reviews also show her lack of integrity and questionable behavior and services. Including her B- rating on BBB. She should be accountable for her actions. To top this off, she is part of a "leadership community" built off integrity and responsibility and you can see this clearly lacks here.

Sylvia did all my of my families taxes , and mine since I turned 18, May she rest in paradise thank…read moreyou so much for all your knowledge and help I'll miss you so much !!!!

Sylvia did my taxes over 19 yrs . Very professional and lovely person down to earth. Always…read moreanswered her phone year round when you needed help with your taxes. God bless you Silvia rejoice in heaven until we meet again Our prayers and condolences to the families From GG DURAN

I have used Jackson Hewitt for several years and have always been happy…read more Last night I walked into Jackson Hewitt to get my taxes done and Rosie was with a client already. I explained to her that my Transportation was difficult at this time and this evening was the only time I could come. She finished with her client and was able to squeeze me in before her next client. Again, Jackson, Hewitt, and Rosie proving they're the top leader in professionalism and they care about their clients 100%. I highly recommend that you come to this Jackson Hewitt for your tax service needs. You will not be disappointed!

My wife and I found out about Debbie and Rosie at Jackson Hewitt by accident last year when we were…read morelooking for a new tax accountant and I saw their business driving by one day and BOY are we glad we found them!!! Hopefully these nice ladies will be the last place we ever go for our taxes. If you want to be treated like family and get the best tax results at the best price,GO TO Jackson Hewitt on Azusa Ave in West Covina!!!

update to our Oct 17 2025 review... Dana called right back…read moreand helped us dispute the additional Penalty, we signed our form for her to represent us. She did a great job & let us know the procedure. We eventually got our additional penalty money back. We appreciate her work & efford to help us. We will continue using her & her office to do our tax in the future.

More than 5 stars! I highly recommend this tax accounting…read morefirm. They are extremely professional, deeply knowledgeable, and always responsive. Every time I reach out, they address my concerns promptly and clearly. Dana, in particular, is fantastic, she keeps her promises, offers straight-to-the-point advice, and truly goes the extra mile to help you.

The notary services I received were done swiftly. Standard pricing. I appreciate how kind she was…read moredespite my son was being a little booger in their offices. Thank you again!

I've been coming to Alisa for quite a few years now and have recommended my family and friends to…read moreher. She is quick and makes sure you are getting back what you deserve. She asks all the right questions to make sure of that. Sometimes you think claiming certain things won't make a difference but she always makes sure to check for you, and let me tell you, she has saved me thousands! If you want to sleep well knowing you taxes were prepared correctly and accurately this is the spot to come! Alisa is the real deal! And I am so grateful I found her business!

I have never come across such unprofessional people. I called last week and a woman picked up, but…read moreonly said "hello." We said hello back and forth and few times. She didn't even state the office name something along the lines of "tax service office, how can I help you?" Like ant business establishment. Only to be met with a condescending "hello?" back. I asked if this was the office, she said yes. I asked to make an appointment in the later afternoon, she said they were booked and offered me morning times. I said I had work. She then said to come in the middle of the day if I wanted to be fit in this week, again, I said I had work. She said she was able to fit me in the following week and kept saying she was doing me a favor to fit me in to be seen as soon as I can. I was never in a rush, I never stated that I needed to be fit in right away. I even asked for next week a few times.. she then went over what documentation I needed but in avery Condensending tone, "you will your drivers license which will have the date issued and expired date." Yes, thank you, I'm fully aware of what is on the drivers license. I called again to ask how much the services would cost, this time, Eduardo himself picked up. This time stating only his name when he picked up... I asked for a quote or a range, he rudely said he can't give me one because it depends. I stated I only have w2 and my taxes are simpler. He then asked my age. I asked why does my age have anything to do with how much a service costs? He said it matters. Never heard such a thing in my life. He said if I was uncomfortable with giving my age, to go elsewhere and wouldn't let up on trying to get my age. He was rude and almost irrate when I kept asking why that matters. My instinct told me something was off the first time, and the second time concluded it. Won't go here and do not recommend. Go to freetaxusa.com and get it done for 30$. The walkthrough is better than turbo tax as well. Would NOT recommend this place to anyone based on these interactions.

Deserves 5 star Rating. Explains your tax filing issues and…read morefactors that increase / decrease line by line