Failed to help me get back a wayward money transfer to American Express Serve. Not going back to…read morethem, again. Carl Baker

Update: increased our rating after we made a second appointment; they did not disappoint this time;…read moreHeather is amazing! Be patient if you have a more complicated return but they will get it done. And if you're a repeat customer they can catch things that make it that much faster and easier. The gold guarantee is worth it as well. I'm giving them a second star because they did a great job last year but we also came in after tax season was over. This time we had an appointment that we were a few minutes late for and because the one employee was serving another customer, we weren't even acknowledged. We waited 30 minutes before a second employee arrived and didn't acknowledge us either. We called another branch and they were available right away. I'm baffled that they only have one person available during tax season particularly if they have appointments scheduled. Perhaps they should close this branch and consolidate with another. I find it hard to believe they aren't upside down on profits.

This year was the first time using H&R Block services to do my tax return and it was amazing. The…read moreprofessional service provided by Sook was quick and efficient. Normally, I dread filling my taxes but she made it incredible easy and even fun. I am so glad I changed from turbo tax to H&R Block!

All state doesn't know what policies cover when they're selling to you. They'll tell you you're…read morecovered then when you need to use your coverage they'll say "oh we didn't know we thought you were. This is a learning moment for us" also when giving a statement you'll say one thing they'll misconstrue it so they don't have to cover you. When you say that's not what I said and try to tell them what you were trying to say they'll say "it doesn't matter what you meant or what you were trying to say" all around horrible customer service and will find any reason to not accept a claim. Nice when you're buying, a big middle finger when you need to actually use it.!

Rude and unkind doesn't return phone calls. And when she does return, phone calls uses…read moreinappropriate language using the "c" word.

I worked with Cindy Colman. She did an amazing job on my taxes and my parents taxes. The reason we…read morewent to her was my dad passed away suddenly and he always did my parents taxes. My mom let him do all the financial stuff so she wasn't sure what to do. I was able to find all of my dad's old tax returns and all of his financials through his financial institutions and Cindy was able to make sense out of everything. She did an amazing job she calmed my mom down got all the paperwork organized went through everything very very thoroughly. She explained the whole process. She explained what my dad had been doing with his taxes and that was very helpful. She even had me bring my old taxes with me and found that I overpaid and should get a $2000 refund from two years ago. I highly recommend NSA tax service.

I called, very apprehensive, as I needed 7 years filed, state and federal, and I was just waiting…read morefor a judgmental tone on the phone. Instead I got kindness, understanding and someone wanting to put me at ease and help. Christina was my first impression and she was wonderful. I dropped off my files, and then got a call from Angela, who was preparing my returns. We set up an appointment for the following week. Then she call me back a day or two later and said, "hey if you can come in today, I can still get you the 2020 incentive. But it has to be filed today!" I went over after work, and she went ahead and filed all 7 years, will 3 incentives that I missed from COVID. I cannot tell you how at ease I was, she was so thoughtful, and treated me with such dignity and kindness. I will go back once all 7 years are processed so they can help me set up a payment program. As someone whom suffers from Anxiety, panic attacks and just plain fear, this place... these people, were wonderful and I cannot recommend them enough. Angela and her Mother, who owns the company, were awesome. The world needs more places like NSA and more people like Christina, Angela and her Mother. Thank you NSA. Thank you so much.

Great at responding to any questions I had regarding my situation and the concerns I had filling…read morethis year. Very professional and goes that extra mile for you making you feel like she got your back. Going to use her again for sure. Could take some extra classes that would help get back more money for her clients in situations like mine. But over all I have no complaints just suggestions.

Fantastic! A true risk consultant that goes above and beyond for her customers! She's very…read moremeticulous, ensuring that every risk is covered and every possible discount appropriate for the respective customer is applied. She also took the time to make sure all paperwork was filed, despite some hiccups along the way.

It's nice to know your insurance agent is honest and on your side. Amanda Still give you that…read more Never a single issue, I recommend her to all my friends.

Adam helped my understand my options and guided me to the best one for me even though he would not…read morebenefit from my choice! Thank you, Adam!

We moved to Olympia Wa 5 years ago.I was diagnosed with Cancer necessitating a sharp increase of…read morecostly medical care and adequate Medicare insurance coverage. If you want a seamless, stress-free experience, Adam Cuoto is the person to call. My wife and I had an continue to have an outstanding experience working with Adam Cuoto for our Medicare enrollments. Adam is incredibly knowledgeable, responsive, and patient. Adam Cuoto found plans that really work both in terms of coverage and ease of working with insurance company. We recommend Adam without reservation.Sam BWe

Many many problems with this supplier: 1. The reporting is…read moreincorrect, both in dashboard and PDF reports. Believe it or not: They do not report actual current balances or performance of my investments on their official documents. 2. the noted investment performance is completely wrong. They show 7% when it is closer to 25%. 3. They aggregate two accounts within reporting without noting the breakout. 4. After calling them to complain, their excuse is that they are forced to aggregate account reporting, even if half of the info is outdated and wrong. Given this situation, they really don't care. We are looking for a new supplier for my company. I am the owner.

Terrible choices through my employer's plan, and when Ieft my job Spectrum charged ME for rolling…read moremy balance over into another qualified plan. No one does that anymore. Terrible.