The technicians cut my internet line. The owner Ben then told me that was impossible that it could…read morenever happen. I work from home and was forced to drive to a restaurant with free WiFi to finish my meeting. They were unprofessional and completely denied the inconvenience they caused and charged me almost 500.00 for about 15 Minutes of supposedly 5 star service. Don't be deceived by this lousy company with lousy representation and no regard for the client

Had them out on 2/11/2025, they did an outstanding job. They found my leak, replaced what was…read moreneeded at the price they quoted. They made some suggestions during their 20-point inspection. We are very happy we called and will use IrriGators for any future work we may have.

Aqua turf has been professional and helpful when they've come to my house for sprinkler system…read morerepairs.

If you are looking terrible customer service, disrespect, high prices, and being unable to properly…read morediagnose sprinkler problems . . . this is the place! Having read the other reviews, I thought too this would be the best choice to have my sprinkler system serviced. The company is a two man show. Kevin Brasington is the owner and essentially the person doing the service. He first told me to call and leave a message on his voice mail and he would call me back later that evening to schedule me for a service appointment. Kevin never called back. I called again and he said he said he must have missed my voicemail. He then scheduled me for a week later. Kevin showed up the following week for an initial diagnosis of my system for $125. He said this would cover getting my system up and running correctly as long as there were no major problems. He identified a few broken sprinkler heads which were repaired, and a pipe that was broken in the side yard. Kevin also found some low pressure heads in the front yard. He concluded that I needed to have two valves be replaced, a solenoid, and a rotor in order fix the problems. Long story short, it was determined that neither the valve, solenoid, or rotor did ANYTHING to fix my problem. In fact, the valve he said needed to be replaced went to the broken pipe that I did not want repaired anyway. The pressure problem remained, and was determined to be a simple broken sprinkler head that he didn't even attempt to repair first. He decided to continue and charge me $340 for repairs/parts I did not even need. He and his helper left my yard a mess. He left all of my garden hoses unwound in the yard, fence gates wide open, sprinkler heads/caps all over the yard, dirt from digging and not spread out in the grass, his tool left in my garage on my work bench, and sprinklers that shot water at my windows and front of my house instead of the yard. He was in a hurry and seemed completely uninterested in making sure the job was done right. I explained to Kevin my dissatisfaction with the service, he tried to explain how this was just part of the process of troubleshooting and he has been doing this for twenty years. He said there was no way to know that I didn't need all of those parts. He was rude and condescending. He gave me a credit of $20. for just one valve. When I told him I think I deserve credit for much more, his reply was "that's all the money I have on me". He then abruptly walked away with the tool he left in my garage and mumbled under his breath. No apology, not lets make this right and make you happy, no let me mail you a check, let me give you a free service call, NOTHING! Here is an excerpt from his website about customer service: "We here at Aqua Turf Irrigation want to make sure that all of our clients/customers are HAPPY AND SATIDFIED with our work for the long haul. We offer a 5-year warranty to make sure that your irrigation system will stand the test of time and keep you happy for many years to come". There are plenty of qualified, honest, and fair sprinkler repair companies in Gainesville. Stay clear of Aqua Turf!

The Friday afternoon before Memorial day, went to wash my hands and zero water came out. Called…read morethem up - they were great! Spoke with Alex and he sent Michael out. He was able to diagnose and replace our pump all within a couple hours (thank goodness). Both are very polite and courteous. We are relatively new to the area and thankful we found them. Will be using them in the future as things arise! Thank you both for taking care of this, I don't think anyone else would have fit us in on a holiday weekend like you did. Very much appreciated!!!

Woke up to NO water. After 6 phone calls to various places that didn't answer, I found A & W. Alex…read morecame out that afternoon, and diagnosed the problems quickly. By dinner time he had replaced the pump, piping to the pump, and the pressure tank. Responsive, very effective service, nice person to deal with. Would recommend highly.

We've had several people out to work on our irrigation system. Today we had Benny who diagnosed the…read moreissue quickly and found a pin hole leak in about 20 minutes. He was very knowledgeable and thorough. I would highly recommend him for any sprinkler issue.

Herbert and crew do a wonderful job. Not sure the I couldn't get a better deal price wise, but I'm…read moregoing to look for some else as long the price doesn't go up.

This company is the best. They are good people and their employees are hard workers who did a great…read morejob on my yard. I will 100% hire them again to do the more extensive landscaping I'd like to get for my yard and I have complete confidence in them to do a great job. No more need to look for a trustworthy lawn company, yay!

This is the best lawn care business in town! They had my sprinkler system fixed within an hour of…read morecalling them! Very reasonable cost with professional and friendly staff.

Had them come out to ck fo a leak in the sprinkler system, water was running down the side walk and…read moredown the curb They said no leak it was the clay soil , charge $ 85 .00 JEA ! He's sent us an email and told us that we were using 50 gallons of water a day from the sprinkler meter, , called them back tues 12/1 , they said that they were busy and could not get back to us again until Monday 12/7 ? But they cashed out ck , Thad is no way to handle a problem especially when it is a 90 year old lady on a fixed income, I called a plumber who I know and he came out and found a leaking broken sprinkler head , I would never never ever recommend this co to any one in fact I will tell people NOT to use HUNTER SPRINKLER REPAIR...

Hunter Sprinkler Repair has repaired my entire neglected system that hasn't been used in over 10…read moreyears! The professionalism was phenomenal they are the only sprinkler repair company that would answer the phone and were helpful and would get back with me, and got me scheduled ASAP, they do charge an $85 service fee for the visit that will go towards service. Their pricing was reasonable and fair, this company also takes time to educate and teach you how to better your knowledge with sprinklers. I would recommend to anyone who is searching for a company to do the job right, Mr. Hunter himself is a very honest professional business owner.

Hi! I appreciate the fact that after I requested an estimate, you got right back with me/us. Oh…read moreDAMN that's right, you DIDN'T. I requested an estimate on 9/7/20. Today is 9/21/20. According to your OWN reply, we were to hear something within 24-48 hours. Huh! Never heard a word. It is too bad too. My father has been getting older and we wanted to request an estimate from a reputable company to take over several properties that my father has been doing lawn care for, for years. He was proud that he could spend his entire Monday through Friday going to his numerous properties and doing all of the mowing, pruning, weeding, trimming, tree and shrub care. He is 83 yo and after he fainted, we thought that maybe we could find a reputable lawn care business to take over all of our properties. We wanted to give the jobs to someone who was professional, green, responsible and willing to give an estimate and take time to come meet the owner and tell us, through him, what you could do for our properties. Too bad we never heard from you. Just a suggestion, follow up WITH every request, the one you ignore may just change your life and the lives of your board (employees) , because we could have made you an exclusive client with enough lawn care, compensation, equipment that you could potentially have had only one exclusive client to keep you busy for years and years to come. Anyway, too bad you never reached back out. We wish nothing but success in your future and business deals, but this deal is closed.

If you have no choice, then use them but they would not be my first pick. The only thing i liked…read moreabout them is that they used battery operated equipment which is good for the environment presumably. Otherwise, most other things about them in the reliability arena proved to be disappointing. In general, Gainesville is poorly served in the area of lawn care. There are a lot of companies like this one who have little room in their schedule, not enough employees and bad attitudes towards residential customers.