I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

I bought a home owners policy from Zach Johnson and was able to save me about $300 a year. The…read morebest thing was it was very easy, he took care of everything. I highly recommend SQ Local. Thanks!

Let's just say Shane Mathis is amazing. He helped explained all the options for life insurance. He…read morefollowed up with me during the whole process with phone calls and emails. He saved us money, time and made the process extremely smooth. Hands down he provided wonderful customer service. I highly recommend him for any of your life insurance needs.

Highly recommend editing with this agent and team!…read more Getting in an accident is certainly not a pleasant experience but the team at John Crowell Allstate made it as painless as possible. They helped through the entire process and bent over backwards to make sure everything was sorted out before I had to head out of town on vacation. Things got a little tangled with the claim but they repeatedly reassured me not to worry, it would all be handled. They were accessible and promptly responded to every question and request. I hope I never have to speak with them again to file another claim, but at least I know they have me covered if anything does go wrong.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Jacksonville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Jacksonville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want help to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Jacksonville today.

This is the most wonderful insurance brokerage and Agency in all of Jacksonville. Any compasses…read moremarvelously talented and professional courteous personnel who know their stuff. They can do anything and they can do it quickly and they are very helpful the rates are fantastic they cannot be beat. They are the best people in town to get insurance from for your home or your auto and they have great connections and can secure any kind of insurance you need fast and inexpensively. I had the pleasure of working with one of the agents there a lead agent Nital Patel. She assessed by problem quickly figured out exactly what my needs were tale of the policy through a great deal of work without a single complaint and came up with a fantastic rate to solve my problem perfectly. Everyone at the agency is like that they are all wonderful people I recommend them highly and without reservation

Once upon a time I worked with Paul Lalonde, the agent, in Jacksonville, FL at an insurance…read morecompany. He left the company and went to become an agent. Working in insurance I know that you have a few choices when it comes to obtaining insurance: through an agency (such as Indi Financial) or direct (through a website). Outside of being on my parents' policies as a teenager, I'd always had direct insurance. When I was looking for a cheaper rate a coworker suggested going to Paul to see what he could do. I actually ended up staying with the company I already had (Travelers) but switched my policy over to Paul's care. I had an accident and it was really nice dealing with someone like Paul (think of the agent as a mediator between you and an insurance company). He really wants the best for his customers and it was really nice having someone explain the stuff I didn't know (I may work in insurance but claims is not my forte). When the time came Paul helped me switch my insurance to a new carrier in a nice smooth transition and helped me save money. He's no longer my agent because I moved to Texas but really recommend him. He's very knowledgable and very friendly and you can trust him with your insurance needs and questions.

I had an appointment with Josh at Kathy Scott's office this morning to review my home owner's…read morepolicy and my auto policy. I had a list of questions, all of which Josh answered; and I learned about a number of other programs State Farm offers. I have been a State Farm policy holder for 27 years and agents like Josh will keep me with State Farm in the future. He was helpful, honest, informative and professional as he answered my questions, offered suggestions and assured me that I was better protected than I thought. He's a valuable member of your team! Thanks Josh and State Farm. Maybe one day, I will get that She Shed! Janet Boley August 6, 2019

Kathy will pretend to care as well as her number of assistants, Katie in particular. However, they…read morerecommended her friend's 'company' for my glass claim, who not only put in the wrong glass for my car but broke my rear view mirror assembly, which was very expensive due to the camera and sensors required for my luxury car. This doesn't even include all the mistakes they made because the glass did not fit my car, which was proven when I took a picture of the part number and called the glass company. They not only refused to replace the mirror or the glass, but the owner called and screamed, swore and insulted me then proceeded to say 'I don't care about you or your car, find someone else to fix it' then said they would just call Kathy (on their speed dial) and have her cancel it. Needless to say, I'm stuck with covering the $1165 for replacing the mirror and had to do a new claim for the glass replacement. I got a new agent and had to start all over again - all the while my windshield is leaking water from the horrible job T&C Auto Glass did as I listen to the alerts from my car from the lack of calibration for the sensors and camera because the glass does not match up so it could not be sealed. She could have fixed this by calling and reporting her friends but chose not to so I'm still dealing with this over a month later. Be careful who you trust.

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

Wonderful customer service, professional, knowledgeable easy to work with. Answered all my…read morequestions.

Horrible insurance experience. 2 months and my sons totaled car has been in limbo. Nobody even…read moreknows where the car is so my son can get his personal items. They want me to continue to pay even thought they are doing nothing at all. So I continue to pay off my sons car. Avoid this company by all measures!

I am not one that normally writes reviews good or bad but I have to give a shout out to Sev…read moreTamayo!! Not only was he able to provide the best quote he also went above and beyond to make the process as smooth as possible. I was guiding my 19 year old daughter through the process of switching insurance companies and Sev showed us the utmost patience while coordinating with him there in Florida, myself in California and another state where my daughter is temporarily stationed for the Navy.......Lots of emails and phone calls over several time zones and Sev never missed a beat!

From the owner: At the David Beam State Farm Agent office in Jacksonville, FL, we are about building lasting…read morerelationships with State Farm customers. Our team is ready to go the extra mile to help make sure your insurance needs are covered. Whether it is Auto, Home, Renters, Condo, Motorcycle, or Life Insurance, we have personalized options to fit your needs. Proudly serving Jacksonville, St. Johns, and surrounding areas, we are here to help you assist in what matters most. License #: FL-W041913, GA-2981433

Don Johnson is without a doubt the most knowledgeable, friendly and diligent insurance agent I have…read moreever worked with. I would not trust my property to anyone else . If you need home or auto insurance, he's the guy! I have referred friends and family to him, and he hasn't disappointed anyone with his services and when you have a claim or issue, he gets things done.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My knowledge and understanding of the people in Jacksonville help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important to you.

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.