The cost to me is not affordable and seems outrageous for how much self management follow up work you have to do. However Laylah was our technician and she was a life saver truly. She was so patient with all four of my children. Answered every question I had and kept reassuring me during a very stressful process for my family. She made all of this worth it and if ever need be again we would use the service again just because of her!!! read more

Booking an appointment for our house lice scare was so easy. The phone rep, Tracy, was caring and got us in the next day after my late night call yesterday. Our lice specialist, Tameeka was beyond amazing. Tameeka was professional, experienced, prompt in her arrival, explained lice to us, and as it turns out our entire house had it so she spent quite a bit of her day at our home. Tameeka left us this evening feeling reassured and as valued customers. I would highly recommend this well run company and especially our specialist, Tameeka, that delivers excellent service to the comfort of your own home. read more

LiceDoctors - Baltimore - On the mend to being lice free thank to our amazing specialist, Tameeka! Thank you ;) - Lice Services Near Me

Layla S. Just wanted you to know how much I appreciate LiceDoctors getting someone out so quickly and how wonderful Diane was. I quickly realized that I could not do this by myself. Not only did she help me with my daughter but she discovered that the my boys and myself had lice as well. it was worth every penny to have them (and me), lice free and able to go back to our normal schedule. You truly made this process easier and less stressful. I will definitely recommend you in the future. Thank you again!! read more

This is NOT a review of service but of customer service.I called first thing in the morning, the woman explained the process and assured me she'd get back to me in under an hour and could have a technician to me in around two hours. Based on her estimated arrival I kept the kids home and cancelled two other lice picker appointments. She called back in an hour, but instead of the morning 2 hour window, she now told me a technician could not arrive before 6:30 pm. I said "damn it', "you estimated 2 hours, I kept kids home, now they'll miss school and I forfeited other appointments that cannot be rescheduled". The woman told me because I said "damn it" she'd now not send a technician ever and hung up on me. read more

Licedoctors has been a godsend so far. We are one week into our treatment, and so far things are going very well. We have Licedoctors to thank for our present favorable results and our present non-panicked state of mind. Lice is one of those problems that you don't generally advertise when you have it. As a result, when it happens it is natural not to know what to do. Our good neighbor previously went through this, and when we shared that we needed help, they told us about LiceDoctors. As parents of a shy 8-year old, we requested someone reassuring and calm with kids. We were immediately at ease when Diane showed up at our door: she was professional, calming, and great with children. She painstakingly treated all of us, teaching us what to look for and what to do. She was reassuring, using and directing us to all natural and safe ingredients. No pesticides or chemicals. (Exactly what pediatricians are recommending.) Following her detailed examination of all of our heads, she taught us the follow-on treatment steps for the first week and the following three weeks. I wouldn't wish lice on anyone. But if anyone asked our opinion or advice, (which presumably is what you are doing), we would not hesitate to recommend LiceDoctors (and Diane!). read more

So I used this service a while back and have been meaning to leave a review but havent had the chance! I am giving this service 1 star bc although our specialist was very nice and helpful the customer service from the billing dept was horrific! My mom purchased the service for me and my kids and they went to her house to treat my oldest who was spending the weekend there and the next day came to my house to treat the rest of the kids and I ! Of course she paid twice for seperate visits and a few days later I was receiving text messages from an unknown nunber saying I had commited fraud and I was a horrible person for using someone elses credit card and that I need to pay or the police were going to come arrest me for fraud ect ect! The messages were threatening and extremely unprofessional which confused me into thinking it was some sort of scam! They knew all my info but wouldnt say who it was or why they were accusing me of these things untill much later when I had to try and put the peices of this ridicule together myself! My mom called the credit card company who were the ones who actually explained to her that they had put a stop to the second payment bc it was used twice for the same service in 2 different places and they just wanted to hear from the card holder that they had indeed payed for the service twice before they could processing! Of course this is normal fraud protection for us so my mom verified the payment and called back and spoke to Karen the owner of Lice Doctors. We sent her all that harrasing messages that her employee had been sending me which she had no clue about and she couldnt beleive the things they had said! It was as if a child was writing and even cursing at me on the other side of the messages! Completely unessesay and unprofessional and a total scare for someone like me and my mom who are paralegals for the federal govt! Karen was very helpful in finding the culprit and handling this issue. The second reason for this rating is Also bc the treatment was not very effective either! Having to sleep with olive oil in your hair for a week straight isnt very practicle! What child do you know wants to sleep in olive oil every night after sitting through a tediously and messy couple hours of comb through! Even me as an adult found it hard to swollow and to say that it was not effective is an understatement! I ended up contacting & going with a different company called Lice Happens and not only was their customer service amazing & professional they came the same day and their methods were alot more practicle, and very efficient without any pestiside use either and I havent had to deal with lice happening again ever since which was amazing! They were very knowledgeable and taught me how to comb through my own kids hair in order to avoid a costly re-infestation in the future! I would not recommend Lice Doctors to anyone! Our specialist came unprepared withought any of the necessary tools and basic things like a cape to protect clothes or paper towels or other small details! Lice happends came in with everything and didnt ask me for anything at all! The quality was SO much better for the amount of money you are paying! The only reason for the star is because I actually thought the specialist was nice but definately not as professional or informative and knowledgeable as Lice Happens! I am still amazed at how terrible they handled a simple situation that could have been dealt with so much easier than resorting to harrasment, name calling, and even defamation of character without any legitimacy! I do beleive a company should set standards for the employees they hire and should be teaching them good customer service skills just as much as the treatment methods! read more

Worst company ever. They literally take their time to try and take as much money from you as possible. Also- beware.. they dont get rid of the problem right away. You need to invest in a 4 week daily process for them to guarantee anything so essentially you are paying for them to come and brush your hair once with olive oil- nothing else, and then you need to complete that on your own for the next 4 weeks and sleep with oil in your hair for 4 weeks to get rid of the problem. Their website is super misleading and they didnt do a good job with the issue. I would not reccomend this company to anyone! read more

Licedoctors in home treatment was fantastic! I suspected my daughter had lice and was told she didn't by her pediatrician. They said it was dry scalp. Two months later she was still itching and I began itching too. After confirming we did, in fact, have lice, I immediately freaked out. A friend told me about licedoctors and I called them right away. The technician, Diane, came out the next day and treated my whole family. She was extremely professional and very nice. She thoroughly explained lice and dispelled many myths I had heard about it. She treated all of us and walked me through every step so that we could properly complete the follow up treatments. Although its still overwhelming, I feel much more confident than I would have had I used an over the counter treatment product. I also love that this treatment includes no harsh chemicals...all natural. The only thing i wish is that they would include a follow up visit after the 3 weeks of treatments. I think it would give me great peace of mind to know we had successfully treated it all ansmd completely gotten rid of any signs of the lice. Pricey service but worth every penny! read more

I highly recommend LiceDoctors! Needless to say, I was freaking out when I found out that my daughter had lice (and would soon find out that my son and I also had it). I was home on my last days of maternity leave after having twins and was completely overwhelmed with having to deal with this. I called Lice Doctors and they came that afternoon. Dianne was awesome - even with my tender headed daughter. She was knowledgeable and thorough. It cost us quite a bit - but it saved me time and stress and was worth it in the end. The high price is the only reason why I didn't give them five stars. read more

Called lice doctors after my second round of lice hit our household. Thought I had a handle on it until weeks after using a prescription we found one egg in my daughters hair. I was picking at her hair daily and needed someone to show me what to do and how to do it. Kelly was our tech and she was awesome. She showed me tricks of the trade and made me confident I can handle this should it happen again (let's hope not). She was on time...did not stay for some crazy amount of time like some companies do that charge by the hour and made us feel relieved when my daughter was found to be lice free. The best part....no chemicals in their treatment. Will recommend to friends who like me nearly lost it when lice showed up in our house! read more

Thank goodness for Lice Doctors! I got the dreaded call from my boys' school nurse that they both had lice and I certainly did not know what to do or knew anything about it. Thank goodness that our school nurse was Amanda Williams who also worked for Lice Doctors and she was able to come to our home that day after school, to not only begin the treatment of the boys but to also check my babysitter, my husband and me. Amanda came with her entire kit and I loved that she used all natural products like olive oil instead of harsh chemicals. She actually made the experience educational and engaging by asking the boys to give each lice a name starting at the beginning of the alphabet so she can keep track and count. She spent 4 hours and gave follow up instructions. I seriously wouldn't have known what to do and was freaked out so I was grateful that we had Amanda from Lice Doctors to take care of us. read more