I've been going to Dr Tran for years and she is the best optometrist in Anne Arundel County! Her…read morelocation is so convenient with tons of parking. She and her staff are professional, welcoming, extremely knowledgeable and never condescending. She never makes me feel rushed and she never upsells. She explains everything in a way that's easy to understand and I know she always does what's best for me and my lifestyle. Highly recommend her!

I recently visited Dr. Tran's office for my son's 2020 eye exam. 2020 is the greatest year ever for…read moreOptometrists and Ophthalmologist since it is what the strive to provide in terms of vision (20/20). Dr. Tran is one of the nicest and most able medical professional I have ever encountered. With an office located in the Arundle Mill Costco, each visit is a breeze from a logistical standpoint. Her assistant is wonderful as well and really makes setting up an appointment very easy. I am not sure if the office takes insurance for regular eye exams (standard glasses and/or contact lenses) but the price is reasonable at $100 for my son's contact lens exam. Dr. Tran uses some of the latest equipment to conduct the exam. It looks like some futuristic Jetson's type stuff but it is very effective. However, what sets her apart from other Optometrists is that she always pulls out the the tried and true tools of the profession to check everything out. We never feel rushed with her and she listens to all of our concerns. Just a wonderful experience ensuring my son's vision is correct. She allays any nervousness or anxiety, especially in younger patients. Highly recommend Dr. Tran and her office. Five highly visible stars!!!

Both my husband and I scheduled eye exams at different dates. Unlike Visionworks, we both had…read moreactual Optometrist doing our exams. Both took their time with the exams, and told us the condition of our eyes, and spent time answering AND asking questions. We both had wonderful experiences at Dr. Jan's Eye Care Center.

Dr.Jan really takes his time to hear you and find solutions that best fit you! Very friendly and…read morewarm too. Would def go again and I've recommended Dr.Jan to all of my family!

I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.

Top of the line care from a tremendous doctor. I highly recommend Dr. Liggins. Great facility with…read moregreat equipment for a totally thorough eye exam.

We have been clients of Dr. Liggons for nearly 20 years. I was sad when they closed down the…read moreoptical center at Sears and waited patiently to see if he would reopen his own practice. And he did! Located conveniently on Snowden River Parkway right off of Route 175. Dr. Liggons take great care to give a thorough eye exam and and I have always appreciated that. A stylish and affordable selection of frames are offered. If he doesn't take your insurance, he will provide the necessary paperwork so you can file a claim on your own. Thanks Dr. Liggons and staff......We will be life-long clients!

Third chance I gave this business, foolish me I guess. Every year it's something. Last minutes…read morechanges, long waits, repeated and egregious lack of communication. This year I felt hopeful. Despite switching my appointment last minute (one hour notice) to a remote visit because of the doctor's illness, the customer service was very good. I specifically noted that I had not been notified my contacts were in the previous year and she promised to contact me. A month after my appointment, I check the website. It says my contacts are not in and to give them more time. Finally I call the office. They take a full 24 hours to get back to me to let me know they are in. I pick them up and the bag is dated as arriving one week after my appointment and lists "first patient notification" for the same day. Nope. And no apology or acknowledgment of this ridiculous oversight and poor service.

This was the strangest experience I have had at an eye doctor, mainly because the entire…read moreappointment was virtual. I did not see a doctor except on a monitor online. The machine that measures the prescription was all automated. When I went to check out, the level of upselling and pushiness of the sales people in the office was a total turnoff and took a lot of time. It was almost like they wouldn't let me check out until they had a chance to offer me all these other options to purchase. I had to tell them firmly to stop, and that I was just going to buy the contact lenses that I needed. In addition, the doctor (virtually on the screen) referred me to an ophthalmologist due to a concern she had with my exam. I went to see an ophthalmologist elsewhere soon afterwards based on that referral, and the ophthalmologist could not even tell what the "MyEyeDr" doctor was concerned about - in other words there was no reason for the referral and no issue.

I had a wonderful experience at my appointment for a new prescription! I was called and told they…read morehad space for me to do a weekend appointment and the receptionist on the phone was so nice! I arrived and my appointment went by really quick and I expressed interest in getting contacts. Instead of having me book another appointment for contacts doctor Mohindra Ramphal and Michelle A. took the time out of their busy day to talk to me about contacts and help me learn to put them in. Michelle was so incredibly supportive, encouraging, and patient in my learning process and helped me select my frames and order my contacts all in the same appointment. She was so pleasant and helpful to work with and these types of experiences are ones that make you go back! They didn't have to accommodate me at all but chose to do so! Thank you so much Michelle!

Dr. Reynolds was fantastic and very diligent and all the staff were very helpful. Great experienceread more

Dr. Rana is fine- seemingly thorough, competent, and well informed. My scrip is great…read more Everything after that is comically incompetent. Office staff drop calls, fail to return messages, mis-sent or didn't send contact lenses the first time, deferred or dodged responsibility, and have been utterly unresponsive/ uncommunicative with respect to their second try at shipping lenses directly to their office. Rude, bumbling, and frustratingly bad at their jobs. Life is too short to deal with bad infrastructure. Dr. Rana deserves better, but until she demands better, caveat emptor.

Comfortable professional atmosphere Dr Rana ,Mark Reedy,Tiffany and Kenya. Awesome choice of eye…read morewear and choice of contact lens.

I absolutely love Joy at the front desk. She is very nice, courteous and friendly. She greeted me…read morewith a smile and asked if there was anything that she could do to help assist me. Great customer service. Yamilet made the eyeglasses shopping experience a breeze. She was very helpful and knowledgeable. She made me feel like a valued customer. I will be back!

Excellent staff! Dr. Schultz is such a caring and excellent eye dr. I felt like she took her time…read moreand really did an amazing job on my eye exam. The staff was so helpful and courteous from the time I made the appointment to the time I checked out. Yamalita was very kind and courteous and didn't rush me with choosing my frames. She also did my tests prior to my exam and really took the time needed and made the process very comfortable. I will definitely be bringing my entire family to "My Eye Dr." for now on.