Again, Pat at A-1 muffler (and his team) gave me a top quality/value service today when replacing…read morean exhaust system. Value? Sure... he saved me about 50% from another vendor. I did schedule an appointment and waited for the job. Less than 45 minutes the job was done. Perfect.. I'm very happy

The customer service is great here, and I would highly recommend this place for honest,…read moretrustworthy, and great prices. Thank you A1 muffler for your service Sincerely Linda Phinney

The promise of driving away in a nicer, newer car continues to be given only to a select few. I am…read morea REPEAT customer with REPEAT bad experiences. (yes, shame on me for returning.) I finally went in under the guise of getting all this help, new programs to help me get into a better payment, etc. I hate having my time wasted and wasting other people's time. I told them from the start there was no point in coming in but they push and push and push and promise that they have all these incentives one could qualify for in order to get top dollar for my trade (on top of being a GM Legacy potential deal as my dad worked for GM). I bought this car through a customer service repair associate (after a previous terrible experience). Previously, I was able to use my warranties as down payments. Now, Stoops has a new owner and because it isn't the "old Stoops" I could only get cash back after my trade in. I couldn't use that same cash back toward a down payment meaning my payment would still be sky high. This is ridiculous and I am highly upset. I was told my credit was fine and I could be approved but there was nothing they could do about keeping me at a better (or even the same) payment. I also had an email about $7/down. Also false advertising that they like to hit you with in order to get you inside and waste your time.

Stoops sold my elderly father a junk truck for $11,000. Truck was not running on all 8 cylenders at…read moretime of perchase, and the sespension was worn out. The truck had over 200,000 miles on it. When my father tried to take it in to get the miss fire fixed, they said it could cost another $6,000 to fix. These people are insane.