Attentive to individual needs, knowledgeable, competent, and, perhaps most important; compassionate and empathetic! I came in lost, damaged, desperate and feeling quite hopeless. During the course of my treatment with Lido Wellness they helped me define and understand the core issues and then address each of them with specific methods and tools to manage them constructively. I know myself now and understand how to navigate life's complexities effectively and with a positive outlook. Thanks Lido! Love you guys!! read more

This treatment center made such a difference in my life. The staff were compassionate, the environment was positive, and I always felt supported. Thank you for everything! read more

I'm so grateful for my time here. The team was supportive, kind, and really went above and beyond to help me start a new chapter. Wonderful place with even better people. read more

The people here really care! I had a positive experience and would recommend it to anyone

The staff here are truly compassionate and they hold you accountable in a way that feels supportive which provides a safe place to grow. The environment is uplifting and positive where you can unpack trauma, gain real insight, and begin to rebuild yourself. read more

great experience, staff was kind and welcoming! Helped me in my recovery journey! the Staff was so insightful about addiction and mental health. read more

Please, heed this warning, and stay far away from this so called "wellness center." The irresponsible manner in which they handled those vulnerable in their care is appalling. Before committing to admission, make sure to read the bios of the staff thoroughly to inform yourself of their "qualifications." It is simply awful to know this place is still in business. I have documentation after documentation of the reckless behavior exhibited in this place. Don't be fooled by their well-curated "professional and caring" facility. The way they executed their treatment modalities were at best mediocre. But it was the carelessness and downright abusive manner they cared for their most vulnerable clients that is sickening. This place not only handled multiple situations unethically but illegally. They breached their duty to provide appropriate standard of care causing multiple clients to experience emotional harm. They were responsible for improper supervision and minimizing/ignoring suicidal symptoms in a resident patient. They delayed referring a suicidal patient to a higher level of care. They treated their entire women's resident facility with negligence and disregard for their safety. Protocols required for suicide risk assessment and ensuring patients weren't at risk of harming themselves were not followed. I felt the need to warn others; so for your sake and the sake of your loved ones, please run from this place. read more

I would strongly recommend going anywhere BUT here. Being a clinician working in mental health, I was thorough in my research before choosing to go to this facility. Given my horrible experience, I wanted to write an honest review for anyone considering this center so they do not experience what I went through. 1. This treatment center is NOT eating disorder focused in any way. There is talk about losing weight, numbers, no accountability for finishing meals (clients would get away with not eating the bread and would be allowed to scan the label for my fitness pal). The menu contains items such as "keto-friendly" power bowls, grain bowls, etc. Patients who struggled with an ED did not meet with the dietitian, who was never on site. 2. The staff is very biased towards "favorite" clients. Clients who were close with staff had their word valued over someone else's. Additionally, preferred clients were given higher priority to share in group. 3. The housing staff does not keep clients accountable for curfew. Clients were able to show up past curfew and even stay overnight without permission with zero consequences. 4. Some of the groups merely included free painting, listening to music for 2 hours, and sitting with free time without therapeutic support while the rest of the group would go on a walk. 5. There is no air conditioning or ventilation so many of the rooms are extremely warm and uncomfortable. 6. You could go for more than a week without meeting with your therapist. After 4 weeks, my therapist did not reach out to my therapist at residential, claiming to be "too busy" with clients and private practice. I didn't start EMDR until my 3rd week and family therapy until my 4th week. My (abbreivated) story... I was referred to this program from my residential treatment center. I was open from the start about just a few of the many issues I encountered at the treatment center. I was engaged in treatment, opened up to my therapist, completed assignments, and participated in group and was well connected with my peers. Long story short, I was abruptly woken up in the housing unit (after being out for 3 days due to illness) by the head of housing. She banged on my bed and rudely stated that I had to be moved out within in 2 hours because of what she had been told by another house member (she used profanity when sharing what she was told), creating a "toxic environment" in the apartment. They assumed I would be able to stay with a relative. However, I was unable to. At the end of this they did not check to see if I had a place to go or another program to attend. I was left and abandoned by this program. After hearing that I was to leave housing immediately, I went to Lido to receive support. Here, I was informed that they received information from that same client regarding what I had said in the house. I was never given a chance to speak or defend myself before they decided they did not want to treat me. They did NOT help me get set with another form of treatment and lied to the other clients about this. I was told by my primary therapist that it was "hard to believe I didn't say these things because of *insert one time* experience I saw in group." I was not allowed to receive any support from my peers who protested on my behalf, who contacted higher staff with no response, and even walked out of group. Clients discharged on the spot given how poorly I was treated. My roommates wanted to help me move out and were told not to by the staff. Because I chose to go to Lido before moving out and I did not use the "valuable time" (of one hour) beforehand, I was told they would change the locks and place my belongings in the garage. I was provided ZERO emotional support by any of the staff. I was not given a chance to defend myself and I was left to be homeless with all of my belongings in garbage bags. They took a "favorite" client's word without even questioning it. With that being said, please go anywhere else for treatment. They only value money and do not prioritize continuity of care or patient care. read more

When I came to Lido Wellness's Center I was very scared and didn't think it would be possible for me to return to a normal, functioning life. I was very resistant even though I was desperate to get help. I have to say they did a miracle. They had to push me every step, and they did with kindness, patience, and knowledge. I felt like a new, happy person when I left, and with a strong supporting team at home, I continue to heal rapidly. I am forever thankful to everyone at Lids Wellness center, you helped me to get my life back. Thank you read more

They advertise as being able to help treat bipolar disorder and I did not find that to be the case. They don't take the time to really get to know patients. Send to separate locations (psych wards) if you experience major depression. Psychiatrist is also incredibly unfriendly and doesn't even look at you when treating you. Treats you like a number not a person. read more

The word "wellness" says it all. If you are not well, don't bother to go here. If you experience a real problem, as in being suicidal, they don't call an ambulance or take you to the hospital, instead, they will ask if you want to go to the hospital, and if you say no, they will drive you to the airport. Yes, they will dump a suicidal patient alone at the airport! read more

As a professional working in the behavioral health space it has been a pleasure to work with the team at Lido Wellness Center. I have spent time talking with the clinical staff, visiting their out patient office and learning about their treatment process. I have had the opportunity to refer patients and a close personal friend. The feedback I have received tells me I can trust the work they do. The program is clinically sound and quality care is provided to folks struggling with their mental health and in need of continued services. I am grateful for the team at Lido! Robin Lovell read more

I wanted to write a more honest review vs the 1st review someone left about their time at Lido. It was very discouraging to read as I also struggle with bipolar disorder, specifically bipolar depression. If you're looking for help, call Lido, schedule a consultation with an open mind & come meet the staff. Lido probably saved my life if I'm going to be honest, I was in a downward spiral prior to finding this wellness center. I'm only 3 weeks in & I've managed to make more progress here than my last 6 years with therapists & psychologists. I was lost, I had no support system, & I was starting to get comfortable with admitting defeat. But they've taught me that my symptoms & my diagnosis don't define me. They've showed me compassion & empathy, as they genuinely care about your wellbeing. I have never felt a staff that cares more about your individual needs, as a person, & as a patient. Give them a chance, give yourself that chance. You deserve this just as much as we do. read more

After years of being in and out of treatment, I was recommended Lido Wellness Center by someone on my team that I trust. At first I was nervous to try something again, but looking back now there aren't enough words to express my gratitude for this place. I'm not one to really write reviews on things, but I couldn't not share how amazing my experience was there. The staff care deeply and are all incredibly knowledgable. It's structured and runs smoothly on a daily basis. I worked through so many things that I have never uncovered before and was finally able to get to the root of so many issues through the many different treatments they offer. I can't thank the staff enough for the kindness, patience, empathy, love, and care. They truly helped me find freedom and a voice. read more