Just came here to inquire about rehab facility and informed that it is now a psych hospital.read more

Very clean and well-kept facility providing very special and needed services for the community. Met…read morewith the facility leadership. All were very professional and friendly creating an excellent atmosphere for the residents that they care for.

I can't say enough positive things about Oceans Recovery and their incredible team. When I arrived,…read moreI was broken and didn't know if recovery was even possible for me. The professional staff didn't just help me get sober - they taught me HOW to stay sober, which has made all the difference. The clinical team took time to understand my individual struggles and worked with me to develop real, practical tools I still use every day. They didn't just focus on stopping the substance use; they helped me understand the underlying issues and gave me healthy coping mechanisms that actually work. One of the most powerful aspects of my time at Oceans was the emphasis on fellowship and building a network of support. I connected with an amazing group of men who were all committed to recovery, and those relationships have been invaluable. We continue to support each other long after treatment, and knowing I'm not alone in this journey has been crucial to my success. Perhaps the most meaningful outcome has been the restoration of my family relationships. The damage I caused during my addiction felt irreparable, but through the work I did at Oceans, I've been able to rebuild trust and reconnect with the people who matter most. My family has their son/father back, and that's priceless. If you or someone you love is struggling with addiction, I highly recommend Oceans Recovery. They gave me my life back, and I'm forever grateful.

Ocean Recovery was and is a place that brings me a lot of gratitude. The staff as a whole are all…read moreso in tune with what the needs are for each individual. The groups are well run, the therapy sessions are powerful, and the community that is built here is a much needed piece of sobriety that someone struggling with addiction requires. I cannot thank the Ocean team for everything they did and still do for me.

So far it's been a great facility, doctors, nurses & PTs been very attentive & supportive…read more The only negative thing is the parking, free parking is far and very limited spaces. Overall it's been a good experience

This is the best ARU you could find. If your loved one can tolerate 3 hrs of therapy (OT, PT, and…read moreST), then this is much better than sending your loved one to skilled nursing. Sending your loved one to a SNF should be a last resort. This ARU has the best staff and the best facilities. The food is great and has lots of options.

Really impressed with how clean Crystal Cove Care Center is! It's surprisingly odor-free compared…read moreto other SNFs I've visited. Huge shoutout to the housekeeping and maintenance teams--you can tell they work hard! The dining room activities are a nice touch too, and the residents seem to really enjoy it.

I DO NOT recommend Crystal Cove Care Center if your goal is to recover and get on with your life…read more My experience here went from bad to worse. I did not enter this facility with a bowel bladder problem, but found that the way they deal with it is, rather than to help you get up and get to the toilet. They slap a diaper on you and tell you to go to the bathroom on yourself. Then the poop crew comes in changes, everyone's diaper and slaps another one on you. I was horrified to say the least. The Managment and Social Services Dept not only lied about various issues that occurred but were unsupportive in every single way. Absolutely the worst ever! Gabby should find a different field to work in because it was evident from our first conversation that helping others was not on her agenda. She was demeaning, rude and put words in mouth that I never uttered in order to make me seem uncompliant. She was offensive in every way possible and created more barriers to my recovery than I can mention here. Next the 2 younger male nurses who handed out the meds had dismissive smart a** attitudes. One actually said to me after waiting over an hour for much needed pain meds after back surgery "This is for my crybaby" needless to say I was shocked. After they refused to tell me what pills I was taking when asked... I requested a printout of the medication's I was taking. He asked me why I was being so difficult and told me that he was going to make me wait an additional hour for the pain medication that was due at that time AND he never printed out the list! After reporting this to management, it became clear to me that they were going to do absolutely nothing about it. Several times I ended up having to call the facility from my outside cell phone to get someone to answer my call light because the minimum wait time was 20 minutes. Completely unacceptable in every way, shape and form. However, I would like to highly commend the staff of overworked CNA's there who were kind, compassionate and caring. Many thanks to those who helped me along the way. In addition the physical therapy staff was excellent and I wish I could remember the Russian gal's name who was so fantastic in every way. Kudos to you. Keep up the good work!! The final straw that broke the camels back was the fact that they lost my custom-made front crown tooth and refused to even let me file a report about it. I was furious and I'm still without a front tooth many weeks later. I asked everybody to stop what they were doing that was helping me at that particular moment and told them exactly where my tooth was located next to me and they just kept on going and rolled it up in my sheets and dirty diaper, shoved them together in a plastic bag and left the room saying they would find it later in the laundry . I was mortified. It was a Saturday and I couldn't even get anybody to walk in there and place a reward sign which I was offering because it was a $2000 crown that required 3 seperate visits to the dental office. Heartbreaking expensive and difficult to replace considering my current health condition and restrictions. I'm not sure how they got away with NOT allowing me to file a report about the incident, but they simply refused to give me the necessary paperwork to file a report. Shocking!! After that I AMAʻd out of that hell hole just to get away from mananagment and Gabby who was physically blocking my exit with both hands on her hips upon me trying to exit the building. It was a disgusting experience in which I left the facility worse often than when I entered. I am now happily situated at Pelican Ridge Post Acute just down the street and I am highly satisfied with the care I am receiving there.

Pelican Ridge post acute care in Newport Beach is phenomenal! I cannot recommend it highly enough…read more As a 67 year-old solo women with no immediate family and a chronic genetic condition I find myself struggling at times with my challenging situation and lack of support. The caring staff at Pelican Ridge is outstanding in every way! The 24 hr care and comfort with genuine compassion is beyond anything I have experienced before in the various facilities I have been in. From the Physical/Occupational Therapy Team to the Nursing Staff I have found a warm and supportive group of individuals who genuinely care. Whoever does the hiring for Newport Ridge should receive a 5-star review along with Lawerence in Administration. Lawerence came in over a 3-day holiday to straighten out a misunderstanding with professionalism and expediency. I was so impressed with his willingness to get it done. In conclusion, I would not hesitate to send a loved one here, knowing they will be well taken care of and supported in every way possible. Excellent facility for healing. In conclusion the CNAs at Pacific Ridge are the best in the business. They are the backbone of this operation hands down and certainly deserve to be recognized in everyway possible from management and other staff. They are extremely hard working and each and everyone of them goes beyond the call of duty daily. It would be nice to see them get the recognition and extra reward they so deserve!

My family had a very disappointing experience with Pelican Ridge Post Acute…read more Don't let the name or location lead you to expect a luxury facility. In our experience, the building felt dated, and communication with staff was often difficult. Reaching the right person for updates was frustrating and added stress during an already challenging time. My mother was admitted with the goal of rebuilding her strength and regaining her ability to walk. She was motivated and willing to do the work. After more than three weeks at the facility, including an extended stay, she left in significantly worse condition than our family had hoped. Within two days of discharge, she required emergency medical care. From our perspective, she appeared dehydrated, undernourished, and far weaker than when she arrived. While every patient's situation is different, our family believes the care she received did not help her achieve the rehabilitation goals that brought her there. Sadly, she never fully recovered and later passed away. This was our experience, and I encourage families researching post-acute care options to ask detailed questions, visit facilities in person, and carefully consider all available choices before making a decision

Hotel staff was beyond incredible. I am forever thankful for the help they gave me in my treatment…read more The staff is mainly also in recovery, which helped me relate to them. I could tell they truly care about the clients.

I think it is kinda crazy that some guy named Richard came up to us at a park and asked if we were…read morein recovery after saying we were, he was HIGHLY encouraging tell us to go out & relapse...Just to get business. It thinks it is absolutely ridiculous that someone in treatment would try to do something like that....just to increase their client load but it's all about $$$$$$. Instead of truly being a source of safety for those seeking help! PATHETIC & RIDICULOUS COMPANY! SHAME ON YOU RICHARD!!!!

I want to express our deepest gratitude for the Virtual Family Program by Tim this past weekend…read more You saved our son through your Windward Way Recovery in Newport Beach and you have provided solid support for us. You provided a 2-day support program for families through Tim Arrigo CADC-II and being part of the session felt like we'd been given a year's worth of understanding and perspective in just a short time. It was truly life-saving for us--like someone throwing us a lifeline just when we needed it most. Thank you for the compassion, clarity, and hope you offered. We left feeling supported, grounded, and far less alone. What you're doing makes a profound difference, and we are so thankful. Shout out to Shaun and Tim Arrigo, CADC-II

I was really optimistic going into Windward, but all of their website photos are deceiving. Their…read moreemployee who picked me up from the airport was (allegedly) hitting a dab pen and took me to what I was told over the phone would be a "thorough intake process" was really a breathalyzer and UA. The person doing my "intake" asked me which program I was here for - I told him nobody told me and shouldn't he know?? The admissions person I spoke with over the phone said I would have "chef made meals". I was dropped off at a Vons with a $75 gift card to buy groceries for the week. As someone with a dual diagnosis, this was incredibly misleading and resulted in me not eating for 24 hours. The same admissions person said "the home i would be in would have shared rooms, but plenty of bathrooms". I arrived to the house which had 1 bathroom shared among 7 women. Sadly my time here only lasted 18 hours due to the fact that what was described to me over the phone was the exact opposite of what i walked into. Don't waste your time here. "House manager" or any WWR employee was not at the home I was assigned to when I arrived. It was 4 hours later that she showed up and was using her vape as a pointer while showing me the house rules. Not a single person here was professional or helpful - they just want your money. Bedspread on my bed was also COVERED in stains upon my arrival.

The staff is incredible, the therapy is amazing, as well as the amenities. I had hesitation about…read moregoing to a treatment center , but I would recommend this facility to anyone that needed help!

Very dangerous place for a woman... there's hidden stairs that go up to a balcony... A man entered…read moremy room late at night and if I didn't have a roommate god knows what would have happened....The owner looked me in the eye and lied about the hot tub being fountain when I spoke with the pool man he said Mark was just too cheap to fix it... the pool was green and had a layer of filth in it.....Mark also wrote a book that will never be a best seller and it's all common sense and could have been a pamphlet..........Kudos to Dennis great guy... the nurse helped me a lot Marissa and Jackie..... Tim and both Whills god bless you both and my pierced friend Adrianna thank....get better security and fire that lying pos

Akua mind and Body was such an amazing experience! The staff go above and beyond for you, making…read moresure all your needs are met. They even picked me up and dropped me off everyday! I don't know what I liked the most the yoga, the acupuncture, or the sound baths... This place exceeded all my expectations!

AKUA became my support and lifeline at a time in my life that I needed it most desperately. Great…read moreprogram and facility. Kind, knowledgeable and skilled staff who truly cared about their work and their clients. My case manager, Candace, had a way of making it all feel a lot less overwhelming. The director, Richard, made it feel, from day 1, that I was where I was supposed to be. And my therapist, Gabby, gave me space, and the safety to explore the healing that I needed, without shame or guilt.

As a family member I can honestly say that the staff here truly care about the clients and provide…read moregood programming to assist people through detox, and the trauma that they've been through. Oh and for those who said there's no communication ...Codependent family members don't help the situation. They are literally trying to save your family members life.

This treatment center destroyed my medical records before the 7 year minimum legal requirement and…read moretried telling me different stories for 3 months of me asking for them. Once I called them out on their mistake, they ignored me. The staff passed me around to David Gates, Anna McCabe, Cherish, and Savanna Lambourne, all of which were no help and just lied to me. I suggest avoiding a place that doesn't follow the laws and wastes months of your time without taking any accountability for their mistakes. Also go to a place where the staff is educated about laws including HIPAA.