I am a sneaker fanatic. Growing up in DC, you simply had to flex a bit with J's and New Balance. At…read moremy big age now, I need comfort lol . If it's not for fashion, I need to be comfortable...in comes Charm City Run. My daughter wanted new sneakers to help with her flat foot, lifts at the gym, and walking. Upon entering, we were greeted and were asked about our needs. I forget the rep's name, but she was so kind. She did a walk test with my daughter, to look at her stride and feet placement and determine the best shoe recommendation. She also brought out the old school sizing tool (idk what to call it)...it's silver and you put your foot on it for proper sizing. Baby girl is a 10. Meanwhile, mama is a 6.5. Don't judge, please. Anyway, my daughter ended up with a Brooks sneaker...sole is thick as hell, but she said she felt like she was walking on water. The customer service was great. I do plan to go back and purchase comfortable walking sneakers for me. There are several locations in the area. My next stop will be the Bmore store.

I really like this store because it has everything. Gels, belts, vests, salt chews, and of course…read moreshoes. There are also ways to get deals if you purchase certain quantities and they have great sales! As for the service it is hit or miss unfortunately. Some people know how to help if you're looking for shoes, some get defensive since the website contains out of date information on technology/methodology to select shoes. I do think the service has gone down over the years as they've expanded unfortunately but if you're a regular you should be good to go vs a novice getting into running the store associates can be intimidating.

Came to this store for the first time last year! I heard about it from my boss as her husband is…read moreone of the owners and she knows I'm a very outdoorsy person! I went in the first time and wanted to buy a bag as I really enjoyed the Casual Adventure Outfitters logo! Also the staff is super friendly and very knowledgeable! I live in Arlington and not far from the business and I'll have to swing by again soon before hunting season starts as I hear by so many that the knife collection is impeccable!

Your one stop shop for nearly all your recreational needs! This local small business has been…read moreoperational for 81 years and is still going strong. The customer service and "adventure" expertise is top notch. Be sure to stop in for anything from a nice rain jacket to baseball equipment, hydration packs, and so on. Casually adventure on!

Spelled name wrong on back of jersey despite me filling out a form with my last name on it. Where…read moreis the quality control?

Take my advise and only pay attention to this one star review and DO NOT take your apparel here to…read moreget embroidered. These people truly have no idea what they are doing. I took almost 30 shirts here on behalf of my company to have embroidered with our logo. I picked them up yesterday and almost every single shirt is RUINED because the embroidery job completed was absolutely terrible. Photo attached to see for yourself. I will be inquiring about a refund for the embroidery services and will also be inquiring about them paying for new shirts from Under Armour. I'm truly at a loss for words. Unacceptable to hand over shirts like this to a PAYING customer.

Really great store! Great selection of jerseys and cleats. Staff are very helpful and polite, as…read morewell.

Very kind staff, great selection of top notch products, even have a lot of kids gear. Incredibly…read morepleased with our purchase and the experience.

The clothes are fantastic in many cases. But the selection is so limited, and new merchandise so…read moreinfrequent that popular sizes sell down to a handful of pieces. And yes, the prices are very dear. The service is good, if a bit obtrusive. I prefer to browse through clothes on my own first, without someone following me around and making suggestions. Yeah, I was looking at that jacket, and that shirt and those cords would go nicely with it, but you're being distracting and I'm not looking to be "styled". That being said, I now have a pair of Italian merino flannel trousers that fit like a glove and are phenomenally comfortable and sharp-looking. I would consider Gian Marco an option for investment woolens in classic cuts.

I am echoing the previous reviews that expressed an unpleasant experience at a store with gorgeous,…read morealbeit expensive, clothes. The owner became unwelcoming when I declined interest for a $400 silk shirt. Mind you, I didn't try it on or unfold it. I have nothing against silk and perforated clothes but I do not spend lavishly on shirts. I would rather not browse their exceptional collection to avoid being spoken down to by the owner.

If I could give zero stars, that would be too many…read more I walked in here on 12/7. A gruff gentleman barely acknowledged me. I politely asked if I could have a job shirt embroidered with my name and title. A. Name Title It was a total of 16 characters. He asked what department logo I wanted on the other side of the chest. I told him none, as I know he does not have the template for my department. He rolled his eyes at me. He then proceeded to give me a torn piece of paper and a pen. No directions. I wrote down what I wanted embroidered. He then talked to me like I was a complete idiot for not putting contact info on the paper. This is how I discovered Elliott's does not use formal order forms and my transaction would be completed on scrap paper. Whatever, I was already there, I may as well just leave the shirt. He tells me 1wk. Fine. 9 days later he calls on a Sunday morning that he forgot what side I wanted the embroidery. Remember y'all, this is 16 characters. I return the call Monday and nobody knows anything about my shirt, but will leave a note. A week later, I try to go get my shirt. It's been 3 weeks. 16 characters. Nobody answers the door. Yesterday, I call during business hours. No answer. I leave a message, and nobody returns my call. Today, my husband went to get my shirt - it was coming home whether it was done or not, and we had to assume not since they've now had it for a month and nobody had called, right? Well, it's done. For how long, who knows. But it's terrible. Instead of being centered on the chest it's plopped down in some random spot, like they just threw it on the machine to get it done. I guess since it's 0° and my shirt will be zipped up most of the time, it'll be ok for my name to be embroidered on my neck. I can guarantee if it weren't for the contracts with the city & county this place would be out of business. I have no idea how they could manage to make money otherwise with the abhorrent customer service and careless work. Do yourself a favor and take your business elsewhere. These guys can't even handle 16 characters

From the owner: We offer direct-to-garment screen printing and embroidery services. Give us your own design or have…read moreour in-house artist design something special. We also have ready-to-wear apparel in the store, including approved firefighter apparel.

Tommy Bahama Bethesda feedback:…read more We live in Alexandria, VA. I vowed never again to go back to the Tommy Bahama in Tyson's. Every time we go the staff is terrible. I even wrote customer service. They responded basically, sorry please come again. I found that extremely unacceptable. I really gave up on Tommy Bahama completely. Later I realized there is another location in Bethesda, MD. It is completely pathetic we have to drive over 20 miles to buy what we want, although we have the last 3 times strictly for customer service. We don't like to buy online as we prefer to try clothes on. All staff at the Bethesda location are pleasant. Jonah has helped us numerous times. And he is exceptional. These 5 star scores are strictly for the Bethesda location.

This is my go to store for presents! I love the selection and the layout of the store which allows…read moreme to find just the right item! The customer service has always been awesome. They have always had a diverse sales staff that are polite and very helpful. I am not sure why the other folks had issues. Please remember that staff takes cues from its customers, so if you are quiet they do the same. There are also times when customers are on their cell phones at the register. Sometimes -- we all need to take a deep breath.

I had placed an order on the app. I can see the transaction on my credit card. However, I cannot…read moresee the pending order on their website, nor have I received a confirmation email. I called their customer service about it. The wait was not too long. The customer service representative could not find anything about it. He seemed annoyed by my request. He gave me the phone number of a third party company that handles their credit card transaction to confirm whether the transaction went through or was a hold. He was ready to hang up to get rid of me. Why should I call a different company? Anyways, I did it, after being on hold for 20 minutes, the other representative was just as clueless, did not ask for any information. Once I told him it was an amex card, he told me they only handle visa and mastercard transactions. Now I need to call Saks again to find the subsidiary that handles their amex transaction?! What a horrible waste of time, and inefficient workflow. They should have audit logs in place for their representatives to access and understand what went wrong. They just had zero explanation and wasted my time for nothing.

This store is the absolute best place to find ties. When I came here, they had three tables of…read morenothing but ties, of all different brands and colors. They have many other wonderful fine clothing options as well, but the main thing I come here for is to find a great looking tie. I purchased to Calvin Klein ties which I thought will go well with the suits that I have. I have two very important meetings tomorrow and Friday, hence my motivation to come here today. Every employee in the store greeted me and asked if I needed any help, which was a welcome change that what you would find at most other stores. I feel that their clothing and accessories are well worth the price.

A nice, small Adidas store at the Tysons Corner mall. They have a decent collection, but I was kind…read moreof expecting more. I was trying to look for those half tights for running. Overall, I was able to successfully purchase the popular Adidas Evo XL running shoes and they look mesmerizing. One of the store associates, Elvis, was very helpful and informative about the shoes. I called the store before coming in to make sure they had the shoe in my size and Elvis went out of his way to make sure they were the color I wanted and he reserved them for me until I came into the store to buy them. He was a very nice guy.

They used to have a decent selection of shoes and clothes, it has gone downhill. They have a small…read morecollection of shoes and clothes that you don't really want and some kits. Customer service is almost non existent, I'd try another store or the outlet.