If you're looking for sports jerseys, or what have you, this is definitely the place to go. I went…read morein with the intention of buying a San Jose sharks jersey for an upcoming game, and I found a pretty decent quality one right here! The clearance rack also has some good finds for team apparel, too! Although even on clearance they can be pretty pricey. There's only one dressing room, and it's VERY roomy... but there's one very slim, short mirror in there... Not even a full sized one? I think most people want to see their whole body when they try on clothes, but that's just me? Anyway, good store, and occasionally decent prices. Not bad!

Horrible experience! he should be fired if he's going to treat customers like that we came in…read morelooking for the new 49ers jerseys all we asked if these were real ! He started arguing with us for no reason!

The bike repair team is super helpful !…read more Danny and his group provide quick and supportive service every time.

Went to here a few times in the past when I still lived in San Ramon, California. This place is…read moresupposed to be like a Dick's Sporting Goods but with more variety of sports equipment and other related products. As well as better quality since it's like a private owned business and not a public one. The service overall was good at this place as the employees were helpful with guiding us to find stuff we were looking for. As well as helping my brother find a new bike for him to ride after his old one fell apart. When it comes to value that is where the problems set in as to why I am giving this place a 4/5. Lot of the stuff in this store is expensive and I do mean EXPENSIVE. It could be close to like 120 dollars for a pair of shoes which seems to be way more than most other retailers. And most of the other equipment could range up to 200-300 dollars as well which can make it frustrating to figure out what to spend your money on depending on the need. At least the store has plenty of equipment to choose from, as well as a range for you test stuff out and other useful features for equipment you want to rent. But I would only go here as a last resort if you can't go to a Dick's or find good pricing.

I like shopping here for Lululemon, especially that the store closes an hour later than the rest of…read morethe other stores at this outlet mall location. Always can find a good deal here. During the holiday season the shop does get somewhat busy. So be prepared! Most of the staff are welcoming and friendly, eager to help out. But there are a few which stands out to be not so friendly and helpful. Those individuals ruins the brand name and good will and reputation of Lululemon.

Came in the other day to check out some stuff for myself and possibly upcoming birthdays. The…read moremanager ( can't remember her name?) was super helpful and kind. Honestly she mad the experience worthwhile. If I could give this place 10 stars I would.

Their "clearance" sale, is not for much of the store. Just old stock. Might as well just go to…read moreDicks.

I stopped by this store last night. I wanted to purchased a wrist watch that was on sale for eTeam…read moremembers. I forgot my coupon, so the sales associate Montrell told me if I return the item in 24 hrs, I could get a price adjustment. So today, I went back to the store. I also wanted to look at some full-zip sweatshirts, unfortunately they were low on small sizes. Chris asked if I needed help and he mentioned a shipment would be coming in later this week. I also asked him about basketballs since I know nothing. He explained the various types and brands. With his help, I purchased my very first basketball, the Spalding TF. I liked the tacky feel of the surface. At the counter, Jenny helped me. She's helped me before and she made things very simple. She made the price adjustment and applied it to the basketball. Quick and easy. I've shopped at this store for many years. The employees are always friendly, the sales associates always greet me when I enter the store, and they always ask if I need help with anything. Thanks to Montrell, Chris and Jenny, they made my shopping experience a great one. If you aren't an eTeam member, I'd sign-up.

I have been to this location countless times and enjoy seeing the merchandise and visiting the…read morefriendly staff. I especially enjoy the shoe department. However, I'm still mad that they don't put hoka shoes on sale. They have a great selection of name brand items here. I always wait for good sales because otherwise it's pretty expensive. You can also get a credit card where you get tons of money back. I think I have hundreds of dollars that i've stored up waiting to buy great merchandise Thanks for being such a good asset in our community. Special shout out to the athletic ultrarunner and knowledgeable staff member, Julian. He sometimes teaches classes on running and trail running. Don't miss it-' he is priceless resource.

There are a few stores that's suck me into the aisles and REI is one of them!…read more Have a ten day camping trip coming and I knew this was the spot to get reliable camping goods and supplies. The staff is always friendly and even if you get lost by accident or on purpose through the aisles the employees are always willing to help you! Shout out to Corinda for the help with backpacks and about REI membership! Now price points are from midrange to high, however all of the items are well built and are meant to last. The backpack and coolers I got are an investment for the future and many years of use. W Will totally rerun for the rest of my supplies in a few days!

Not the most welcoming vibe when you walk in here. It just feels like your every move is being…read morewatched. I didn't feel comfy....so I ended up leaving and ordering my niners gear from an online store instead.

I received a San Francisco Giants hat for Father's Day. It was a nice hat - only problem is they…read morehad Orioles logo on the side of it. My daughter-in-law gave me a receipt to return it - new with the tag and sticker still on the hat. I went to store the exchange it. The person behind the counter did not want it back. He said it was scuffed. I never wore this hat. He would not allow me to exchange it for one without the Orioles logo. I don't recommend the store. the return policy is bullshit and the customer service is rude and they do not take responsibility for their product mistakes.

Rating: 5/5 Stars If you're heading to Sports Basement…read moreBerkeley to gear up for the season, do yourself a favor and ask for BRANDON C. I came in needing a full "head-to-toe" setup for winter sports, and Brandon provided the kind of elite, professional service that is rare to find. His technical knowledge of snowboards, skis, and bindings is extensive; he doesn't just know the specs, he understands how the gear actually performs on the mountain. What really stood out, however, was his approach. He took the time to listen to my specific needs and concerns, making me feel both seen and heard throughout the process. I walked out (after 2.5 hours that flew by) not only with the right equipment but with the confidence I needed to get back out there. Whether you're a seasoned pro or a beginner, I'd recommend Brandon C. to anyone. He's a true professional who knows his craft inside and out. Thank you again Brandon C and SB and NIN.

I came here specifically to leave a review for Brandon, and it's clear I'm not the only one who's…read morehad a great experience with him. Buying snowboard boots is usually a daunting process for me because of my wide feet, but Brandon made it easy. His knowledge of boot fit and foot shapes was incredible, and he patiently walked me through what would work and what wouldn't - no pressure, just genuinely helpful guidance. I ended up with a pair of K2 Maysis boots, took them up to the slopes this past week, and they were excellent. Best boot-buying experience I've had. To Sports Basement management: you've got a star on your hands. Take care of him. Five stars all around.

great store, great people. our go-to store for sports gear and bicycle gear and maintenance…read more shout out to grace and alon in the shoe department. both helped me with a new pair of Hoka's. Thank you! Also, love that fact Sports Basement recycles used shoes and other gear.

Between friendly Grace up front at the counter to nice chat and banter with the humorous and…read morecustomer-service-oriented Mr. Young upstairs to the elder woman ( maybe in her late 60's, thick-rimmed glasses, quick wit, re-stocking clothes then scanning SKUs to get prices for me on various items ), a generally good shopping experience. Really love the store layout, not sterile, has personality to it, the variety of sports items, apparel, shoes, and was even pleasant enough with the air-conditioning and fans on. Can't give it 5 Stars, though. Would love to, but this place has more items missing price tags than Grocery Outlet! Mentioned it to a couple of the employees, one replied there are "some items" where that is true ( more than some ), and another assured me that the items I was referring to had price tags on them. Yeah, No! At least in the energy bars / nutrition / protein powders / hydration packs, etc. department. Yes, there are some stickers designating price / bar and price / box, which IS helpful, then...a row or two or three of suddenly no price tags. And look at it this way, if you're going to put in the effort to label containers with expiration dates like "5/27" ( which seems like the store did in the spirit of good customer service ), then you CAN actually make the effort to clarify to the customer what item is what price. ( Why does this seem like basic Common Sense here, and if managers are not on top of this problem, then that is on them. I spent too much time walking the aisles, trying to find pricing, asking for help to scan items, discovering more things without pricing. Fix that problem ASAP. Or install a scanner in parts of the store for customers to utilize on their own. ) Overall, check out the store. Here's another reason why: I observed (2) separate employees, one younger 20's male in the running shoe department, one latter 20's female in the ski boot department, personally attending to customers, giving their input on products, doing some old-school sales and persuasion. VERY GOOD to see that. Both had product knowledge, were hands-on, was refreshing to see. Thumbs up!