I used to always go to big-name car shops like Don Miller Subaru in Madison but after getting a…read morequote for almost $2000 to get front control arm fixed, I knew I was being overcharged. I saw Crestwood auto clinic come up on Google and since I live in the neighborhood I decided to give Mark a try. I am so glad I did!! He had my car fixed within 24 hours and for less than half of what Subaru was quoting me for. He gave me updates and was thorough about explaining to me what was going on with my car. I love my experience there's so much that I convince my sister to go there who lives all the way in Fitchburg.

Mark is very responsive and knowledgeable. He was willing to spend time to try and figure out an…read moreunusual problem and when he ruled out a number of potential issues he let me know it would require a visit to the dealer with their specialized computer. He did not charge me for his time and effort because he was not able to fix the problem. This example of excellent customer service is why we now take our vehicles there when we need work done.

My young son bought his first car, all on his own, before going off to college this fall. He bought…read moreit used from a family friend and fellow church member who did their very best to make sure the car was going to treat him well for years to come. They had had all the work on the car done at Village Mobile in Waunakee while they owned it. Before deciding to sell it they took it in to them again to get a full and thorough inspection. It was inspected and a list of all the issues found was created. This list was passed on to my son before he purchased it. In total, they noted $1,800 of things to be fixed. We proceeded to fix the majority of those things for a total of $550. That $1,800 is clearly a major rip off of the customer. When fixing the items they noted, we discovered there was a crack and two large rust holes in the rear subframe. Totally obvious to even a non car person with out taking anything apart. I called Village Mobile to ask them about this oversight to such a major issue with the vehicle. They said they did not feel they were responsible in any way. I assured them, I did not expect them to take care of the issue free of charge. I just asked that they consider seeing what could be done to help my son get the car fixed so it was safe to drive at a reasonable price. I asked that they have compassion and see if they could do what ever they could to keep the cost down for him given they had missed something that was such a safety issue. They called today with the quote to get it repaired and I was absolutely flabbergasted! With a used subframe, mind you, they quoted us $2,000 to fix it!!! As I said earlier, the original quote, after a supposedly thorough inspection was $1,800, to fix all of the cars issues. Now they are telling us it will be $2,000 to fix the issue they completely missed. I don't know about you, but I would not trust anyone in that business to look at, quote, or do any work on my vehicle. In my opinion, this is gross negligence and complete incompetence. Not to mention price gouging, no compassion, or self conscious. For reference, here is a picture of what they did not see upon inspection. This is unacceptable on so many levels. I hope everyone reading this will think twice about doing business with Village Mobile in Waunakee and you will spread the word far and wide that this is not a company you can trust with your business.

Great place where I get all my repairs done. Great really patient and kind owners who know what…read morethey're doing. Highly recommended.

Car Care Clinic got us in, out, and totally taken care of for a very reasonable price. On a visit…read morefrom out of state we started having issues and they took care of us same day. Very friendly and great communication.

I've been here a few times. Once for rear brakes, and another time to fix my blinker. Both times…read morethey were fast, and prices seemed fair. No issues with either of the repairs.

Scammers don't bother to have your car fixed. They had lie to me saying my car has been fixed.read more

I don't know if they are good. They never got back to me or answered my calls. I left voicemails,…read moreemailed, and sent an appointment request via their facebook page. And, nothing. Seriously? That's really bad service and if you're too busy to call anyone back put that on your damn voicemail greeting. Chet's car care actually answered the phone and got me in the next day. For a simple fix that could have been Dutches business if they cared to return calls.

We started going to what was Shuppe's Auto a few years ago, as I was tired of getting fleeced at…read morethe nearby Nissan dealership (I'd go in for one issue and it would take them multiple attempts/guesses to fix), and Shuppe's had many recs for their honesty and quality of work. Since then, we have taken multiple vehicles in, for everything from basic oil changes to suspension replacements. An anecdote: there was one time one of my control arms broke while driving and I had my car towed there. They looked into the issue, and Chris called me to let me know that Nissan would probably cover this under warranty, because there had been what was almost a recall, but you had to actually experience the problem first (they wouldn't replace them preventively). I didn't know about this, and they could have just diagnosed the issue and done the repair themselves, and I would have been none the wiser. Instead, they saved me hundreds of dollars. Their work has always been reasonably priced and completed to our satisfaction. I'm glad that Aaron, who had been operating as the main mechanic as it was, purchased the business and is continuing on as Syverson Automotive. I also really like the small shop feel -- if there's a question on the work done or recommended to be done, he's right there and you can actually talk to him. The only negative: it can take a bit to get in sometimes, so give them a call a couple weeks before you might want to be scheduled, if you can.

Being new in the area I wasn't sure where to go for a mechanic. I found Shuppe's on Yelp and…read morefigured to give them a try. I was very glad I did! The receptionist was very very kind and the mechanic that worked on my car was honest and very helpful! I highly recommend taking your car to Shuppe's!

I went there with my car diagnostic and they said they will fix the car and it will cost almost…read more$600 to be fixed. They charged me $1,400 and changed only one part and didn't fix the other part and there's still a leak then they told me to go find someone to fix it because it's pain in the bud. It's a horrible experience

Loud exhaust on my vehicle. Had an inspection done and was told and shown what work needed to be…read moredone and how much it would cost. I had the work done and the person doing the work was friendly and did a great job. Thank you Joe.

Stopped in today for a weird rattling noise after getting my flat tire patched elsewhere…read more 10/10 recommend. Car issues stress me out to the max. He called before fixing anything and I was able to pick up vehicle same day. Tom explained everything when I arrived and showed me pictures of the issue I was having (strut mount broke). Very grateful for the service and will be returning if any other issues arise. He didn't try to oversell anything. Car drives more sturdier than when I dropped it off!

honest, polite, get it right the first time...been taking my car there for years and never had a…read moreproblem with their service and repairs

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

Long post warning. Bottom line is they ripped me off and will to the same to you. Dishonest, shady…read morebusiness practices. Battery warning light came on in my 2010 Toyota Camry. Stopped by O'Reilly auto parts. They used a small electrical device to check the system. It took them about five minutes. They told me the alternator was bad and needed replacing and didn't charge me anything for the diagnostic. I called Midwest and was told it would cost $750 to replace the alternator. The next day I had to have my car towed into Midwest. They informed me I needed to have a diagnosis performed for $189.99. I questioned that but they told me if it was not an alternator problem, I was going to have to pay for an alternator in addition to whatever they found wrong with the vehicle. I later contacted Meineke and they informed me an electrical diagnosis charge was $68. When Midwest called me, I was informed that it was going to be $850 to repair the alternator. I balked at that because I told him I had been told it would be $750. He stated he could "make that work." My suspicions grew. I went online to research what replacing an alternator entailed. I found two YouTube videos that showed how to replace an alternator in 15 to 30 minutes on a 2010 Camry. The alternator is held on by two bolts. When I went to pick up the car they charged me $506 for a remanufactured alternator when I could've bought one new for $329 from Carquest. They charged me $344.91 in labor to replace the alternator and two serpentine belts. Again, for 30-minute job. Total bill was $1176.88. Even with the Costco discount, it was a rip off. Jeff N.