Unfortunately, after some changes in hours and staff, this office has gone from great to leaving…read moremuch to be desired. After 20 minutes of waiting past the appointment time, I requested to cancel or reschedule the appointment. The front desk individual checked and told me I could be seen in five minutes. After 30 minutes past the scheduled time, there was still no one. My family members have experienced similar wait times, even after being taken to the back. My family and I will find a new dental office.

The day before my appointment (25 hours) they call to tell me they are changing office hours and…read morewon't be able to have 1pm appointments. Horrible customer service when people take time off work for these appointments

I have been a patient with this office multiple times over several years. They are professional,…read morefriendly, knowledgeable, and provide top notch physical therapy services. They will continue to be my go to provider.

I can't say enough about Kentwood Physical Therapy. Doug and the team worked with me following my…read morehip surgery earlier this year. This was my second experience with physical therapy. I learned, from my first experience, that you'll make the most progress if you trust the PT's instructions and do the work of recovery. Doug is extremely knowledgeable and expertly guided me through the ebb-and-flow of recovery. He taught me to listen to my symptoms and to know the right exercises for the right situation. You won't find a better Physical Therapist in Grand Rapids.

Great office! Dr. Alex and staff are very helpful and kind. Felt some immediate improvement and…read morerelief after the first adjustment. Low back pain is basically gone after a few visits.

Our health would be in a sad painful place had it not been for this office. Twisted my spine in a…read morecar accident, they helped me get aligned again. Both sons needed adjustments after being born, both smiled as they were put back into alignment at 1 day old. You can text their office for scheduling! All staff has been nothing but amazing and pleasant for the 8 years I've been going. It's vital to go to a trusted chiro, improper adjustments can really damage, but this office has vetted, experienced skill. It's a relief and joy to be patients.

Peggy provided compassionate, reliable care for my mom until we could get her into an assisted…read moreliving facility. She was also an excellent resource to locate other resources relevant to my mom's care. I would recommend her to anyone.

If your looking for home health care I would highly recommend Peggy she's great kind and very…read morecaring person my husband loves her Cheryl Steele

Putting your parent in a nursing home can be an overwhelming experience. It was a hard decision…read more The staff at The Oaks treated my dad with kindness, respect and care. They all knew him by name. Everyone i encounted from housekeeping, therapists, nurses, nursing assistance, activity director, social worker, to the chef and dining room staff were courteous and treated dad with care and respect. Dad was there from 11/17 - 2/20 when he passed away under hospice care there. I appeciate all they have done.

My mom was a monthly respite visitor to this facility for about a year. During its transition from…read moreHeather Hills to Trilogy it went further and further downhill. Her last two stays were the worst. Upon scheduled admittance during the first of those two stays, I had to hunt down the new gal in charge THREE times before we had the paper work completed. Mom was put in a dirty room with no TV and worn furnishings. I opened a dresser drawer to put her clothes away and there was sand or dirt in it. While on past visits, residents were engaged with others in recreation activities, this time most were slumped over in wheelchairs lining the hallways. Mom said the food wasn't as good and the CNAs were always in a rush. The last time was even worse. No more private rooms. They had closed a wing and jammed everyone into crowded semi-private rooms (with 2 TVs blaring at once). Mom came home haggard, soiled and wet--with no protective pad in her wheelchair. And, of the five outfits I had packed, she came home with only the clothes she was wearing. I called and the CNA I spoke with made it plain that her clothes got lost the first day and she had been wearing the same outfit all week. I had to drive out to the facility to get her clothes. When I got there, I had to wait a long time before I was directed to the laundry room where I was allowed to rummage about for my mother's things. She is still missing 3 cardigans, her Lands End slacks and shirt, nightgown and a homemade quilted lap blanket, a gift from her church. Now The Oaks is threatening to take me to court for the $32 mom owes them. Their motto is "Where family comes to live." I wouldn't even send my exes there to die.

Best chiropractor in SW Michigan! Hands down feel like family! Staff is amazing, personable &…read moreprofessional!

I highly recommend Dr. Vu he is so welcoming and cares a lot about his patients he listens to what…read moreyou have to say and is good at what he does!

This dentist office checks all them boxes…read more State of the art equipment? Kind and knowledgeable staff? Fair pricing? There are no downsides, only good things to say about VT. Deb is a great, kind hygienist.

I phoned to try and get my wife in for an issue and find a new dentist all together. Our current…read moredentist retired and the new staff has not been helpful. I loved that it was a family dentist, had good reviews, and comforting setting. Based on this page and their website, it appeared they would be welcoming to new patients. When I called I was confronted that if I didn't know a patient there currently or had my doctor refer, I would not be welcome. I hung up in tears because I was caught off guard and my wife is in pain and miserable. I'm also sad because based off the reviews, this place would have been great for my family. I wish it was obvious about their new patient intake before someone inquired for an appointment. Anyhow, if you are a new patient and impressed by their marketing and posts, you'll have to double check. I wish they would change this, especially if you advertise on Facebook and yelp.

Everyone at EGR Dental was kind and professional. The icing on the cake was the call I received…read moreafter the procedure from Dr. Thoreson. The week of Christmas, this personal check up was quite meaningful. Highly recommend to anyone in the area!

We love the team over at EGR Dental! My husband and I have been going here for a few years now, and…read morewe plan to stay here! We like that it's a smaller practice (only 1 dentist) because everyone gets to know you so well! You can tell the staff truly do care about their patient's and making sure their teeth stay healthy and clean! My husband has to get a lot of work done on his teeth, and the staff are always so helpful with all the insurance questions and such... I really do appreciate that! I really appreciate that they are willing to communicate via text and email, as sometimes it's hard to catch people directly on the phone. This is a great dentist's office for anyone, but especially if you live in the East Grand Rapids area! It's so centrally located, and is quite convenient for driving distance and time management purposes.