Cancel

    Open app

    Search

    Extra Space Storage

    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Extra Space Storage Photos

    You might also consider

    Ask the Community - Extra Space Storage

    You might also consider

    Pack & Load Services

    Pack & Load Services

    1.2
    (425 reviews)
    $$$

    I was quite impressed with the efficiency of the POD packing aspect of my move. I could not…read morebelieve my eyes when I saw how much was loaded into 1 POD; it was like a Tetris game. Three men arrived for the loading and it was completed in three hours. Naturally, I requested the same crew for the unload at my new house. When only two people showed up, I knew this would not be good. I have very big, heavy pieces that were overpowering for only 2 men. My wall unit was not properly assembled as it was not possible to accomplish with only 2 men. I called Pack and Load to request remediation. I requested 3 men to come back to my home and assemble my wall unit, that it may be used. The pieces were not tight enough to place anything on the main shelf. I was told that management would be made aware of the situation and get back to me. After multiple calls, no response to my request was ever received. I contacted the team leader for the men that did my load and unload as he has his own company and gave me his card. Money Movers, did not return my call for help either. I'm a disabled, widowed senior who had to hire a handy man to fix the issues created by Pack and Load. Use this company wisely.

    I used Pack & Load Moving to help load two PODs for a move from Texas to Massachusetts, and…read moreunfortunately, the experience was extremely disappointing. I was already in Massachusetts while my wife was in Texas overseeing the move. The crew of three completed part of the job but left behind several major items, including six mirrors, two TVs (still mounted on the wall), a coffee table, a table saw, a lawn mower, and gym mats. This was especially frustrating because there was still plenty of space remaining in the PODs, as shown in photos my wife shared with me. When my wife contacted customer service, the only solution offered was to send the crew back the next day and load everything into an additional POD--at an extra cost of around $2,500. That was completely unreasonable given that the original containers clearly had the capacity to hold the remaining items. Instead, my wife had to scramble to fix the situation herself. She drove to Home Depot to purchase additional moving supplies and then had to ask neighbors for help loading the remaining items. This left her handling physically demanding work that we had already paid professionals $1,031 to complete. What was most frustrating was not just the incomplete job, but the lack of effort and professionalism. Basic tasks--like even removing the TVs from the wall mounts--weren't done. Customer service also failed to provide a fair or practical resolution. Overall, this was a very poor experience. I would not recommend this company.

    Extra Space Storage - selfstorage - Updated July 2026

    Loading...
    Loading...
    Loading...