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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm

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    2 years ago

    Customer service is excellent highly recommend lady was helpful will come back.................

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    Emily S.

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    Compassion Movers

    Compassion Movers

    3.9
    (18 reviews)

    We ordered a pizza oven since we were hanging out in the back yard a whole lot more but we didn't…read morerealize it was going to be so insanely heavy! Compassion Movers came to our rescue, they had to come back with an engine lift after a couple of days but they got it lifted and mounted on the stand that it came with. They were reasonably and fairly priced and I was more than happy to support a locally owned moving business.

    I used this company on the recommendation of a friend without checking them out first. My move was…read moresupposed to happen in two parts on a saturday. By the end of the day I was told it would have to be Sunday instead. This created some significant problems but I was willing to work with them. On Sunday, I was told it was going to have to be moved to Tuesday. It just so happened that I was going to be out of town on Tuesday and couldn't receive the second part of the move. I was told that would be rescheduled at my convenience. The bulk of the move did actually happen on Tuesday. When the day came for the second part of the move to happen, which was only a bed and a grandfather clock, I got put off again, from Saturday to Sunday. And on Sunday, right at the end of the agreed-upon window, I got a call asking for more money to complete the job. I was informed that because of my inability to receive the second part of the move on Tuesday, I was going to have to pay more. No matter that I was available to receive it Saturday, Sunday, and even Monday if that had been an option. The delay was not due to any action on my part and was actually very stressful for me. Yet I was at fault for not being available on Tuesday at the second location. My big mistake was not reading enough reviews before hiring this company. Although they have some good reviews, and I have no doubt they can do a good job, several other people have reported having issues similar to what I experienced. Had I seen those accounts I probably would have looked for someone else to do the move. I do not recommend this company for your moving needs.

    Community Moving

    Community Moving

    4.4
    (170 reviews)

    Krystal is the best very good customer service 100 percent recommend I had a really positive…read moreexperience with the customer service team. From the moment I reached out, especially her she was responsive, patient, and genuinely focused on helping me resolve my issue. The representative took the time to listen carefully, asked thoughtful questions, and made sure they fully understood my concern before offering a solution. What stood out most was their professionalism and friendly attitude made me feel valued as a customer rather than just another case to close. The issue was resolved efficiently, and they even followed up to ensure everything was working as expected. Overall, the level of care and attention I received exceeded my expectations. Great customer service like this makes a lasting impression, and I wouldn't hesitate to recommend to others.

    They robbed me. Never showed up in the max 2 weeks timeframe. I have already replaced my bed. It's…read morebeen the max 2 weeks now and they are no where to be found. I'm 99.9% sure I was just robbed by this company and a girl named Destinie sold this crap service to me. Go ANY OTHER MOVER and ur probably okay. DONT use this one. I lost my dead baby girls pacifiers and quilt. They literally do not care and do not know if all the rearranging of trucks (which is shaaaaady) that this tub probably won't make it all. So was I robbed? Or is it more than that? I promise you, you will not be happy with these folks. The lack of care and consideration blows my mind. Like that's all my stuff...it does matter. And they never showed and they never call. I call and they say 3 days. But they had 4 day holiday the next 2 weeks so it's just not happening. They work like 2 days a week. Original post: If you cross state lines, your stuff will be mixed with other people's trucks as they swap them around in Dallas, 5 hours further from where we started. I will be shocked if any of it makes it. For how much I paid, I could've drove myself and fed a lot more than 2 families. I would never use this company again. It was deceptive at the very best.

    North Texas Van Lines

    North Texas Van Lines

    2.4
    (18 reviews)

    After receiving a postcard in the mail from this company, I was a bit skeptical at first after…read morereading the past reviews and complaints online. However, after seeing they had an A+ rating through the BBB while being a sole proprietorship since 1995, my skepticism became engrossed. Not to mention, this was the only moving company that would physically come out and assess my home and belongings. I really appreciated the time and commitment it took for Teresa to come out and take a look at what all needed to be done, rather than just ask me a million mediocre questions over the phone without any discernment for what is unseen. We have several valuable possessions and family heirlooms that are undoubtedly priceless in memories alone; therefore, we were taken aback with relief and solace when we were reassured our effects would be handled with great care! We discussed everything from packing materials and their pricing (we really appreciated their not-to-exceed price considering a lot of these other big-name companies have charged us with unmentioned fees in the past) to the furniture covers they use to protect our furniture that would be used during the entirety of our move to even what equipment they would need to be able to safely move some of our heavier, more substantial items. Our experience with this company just in the planning of our move far exceeded any other company we have tried moving with before. On our scheduled moving day, Teresa called to inform me when her movers were on their way and to assure me everything was on schedule and all according to plan, which was another sigh of relief in our very hectic, stressful time of moving. The movers arrived and were very courteous and hospitable. They never let us lift a finger or break a sweat! They worked in sync with one another nonstop in the middle of the August-Texas heat while maintaining professionalism and delightful attitudes! They successfully transferred our belongings from our old home to the next without any mishaps or setbacks. They made the unpacking process smooth and painless by unloading our things in an organized manner as well as reassembling our furniture! This whole process was such a breeze compared to our moves in the past! My husband and I were very impressed by the way this company was able to alleviate all our worries and stress during the entirety of our arduous journey of moving. The professionalism and dexterity this company had shown us made me write this review because the experience my family and I had was well beyond our expectations, and we felt it was very much needed to ameliorate any of those previous reviews that too had made us skeptical at first! We're grateful to have trusted Teresa and her company with this project! We will be highly recommending this company to all our family and friends who are looking for a hands-on, family-oriented, honest company!

    First of all, I am missing boxes. One box clearly marked "fragile, jewelry box"…read more A box of hardback books with 3 Family Bibles in it. A medium box of towels and sheets. The Jewelry box had high school rings in it, 2- 2 Dollar bills and precious coins with angels on them. I guess I should not have marked the box with " jewelry box" on it in red marker. :( Some of my furniture had minor damage on it. Even though they were wrapped with blankets. Master bedroom bed the hardware was missing. We had to run to Home Depot to get parts. My Dryer had a knob broken on it. Cost me $190.00 to replace. They used furniture dollies to move the refrigerator which was too heavy for it. And unbalanced. Instead of using an appliance dolly. I blame the hot head manager for that. He was rude and yelled at me. I asked him to leave my home. Broke a light globe in the kitchen, had to order on one line for new owners. Would I use them again No. Would I recommend . Do your research and read reviews!!! Be careful.

    Extra Space Storage - selfstorage - Updated June 2026

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