Very impressed by this location. I had occasion to visit the week before Christmas to send a…read morepackage The line was wrapped around the store and nearly out the door when I arrived. I questioned whether or not I should come back but I stayed as I needed this package to go out as soon as possible. The line ended up moving very quickly as even more customers arrived. All three registers were open and the employees were working speedily and diligently to help the customers as quickly as possible. As my turn came I was told my package may not arrive by Christmas as the deadline for that date had passed. However I learned that only two days later my package was received and all was well. Very happy with the staff and the wonderful service I received.

I understand that lost packages can happen, but what I experienced with UPS was beyond frustrating…read more My package contained custom-made clothing and gifts sent from Nigeria for my brother's wedding. I have video evidence showing the package being scanned and physically loaded onto a UPS truck... and then it somehow vanished into thin air with no further scans or accountability. Throughout the process, I received conflicting information and spent months trying to get answers. UPS continued stating there was no evidence the package entered the network beyond drop-off, despite the fact that I literally have proof of it being loaded onto their truck. To make matters worse, because my label was purchased through Shippo, communication and responsibility kept getting redirected elsewhere even though UPS was the company that physically lost the bag. The compensation offered was minimal and did not come close to reflecting the actual value or significance of what was lost. At some point, it felt less about genuinely helping locate the package and more about quickly closing out the claim and moving on. I understand situations like mine may fall into the "1%" of lost packages, but I truly hope UPS revisits how those rare situations are handled because customers deserve better communication, transparency, accountability, and actual support when something this important disappears after entering UPS custody. I honestly still hope the package somehow miraculously turns up one day.

Oh boy...if you're going here, its probably because you either had a problem with a delivery or you…read moredon't know about the UPS Store yet. Either way, if you find yourself here....be prepared for an uncomfortable ride. Now its not to say that the staff here is terrible...in fact they are nice and friendly. However, because of the size of the hub compared to the size of the office, you often times have several people (think 10-15) standing in line all waiting to either ship a package or receive a package. All impatient...all tired, maybe hungry. And you're just wanting to get the heck out of there and go home. Long story short...go to this place with lowered expectations. Take a good book, maybe your iPhone/iPad to play games on. Most importantly, take your patience...you know that thing you leave at home before you get on the road....dust it off...try it on and expect to be using it for the 40-50 min you'll be here. Enjoy!

1 star only because zero isn't an option…read more FedEx Mesquite lost my time-sensitive medication. Four days straight, tracking falsely said it was out for delivery. Customer service contradicted themselves constantly -- every day a new story, none of them true. Then they told me it was "returned to sender"... except it wasn't. It vanished. Gone. My pharmacy sent a replacement overnight, and FedEx tried to return that one too without ever trying to deliver it. If a supervisor hadn't stepped in, I would have lost the second shipment as well. I had to drive to the warehouse myself to make sure I got it. If you have anything important coming through this location, good luck -- you'll need it.

No Took care of my…read morenotary and certified mailing needs. Very friendly service. Will return.

They were able to notarize a set of documents I needed to get done and mailed them from the store…read more They made it to their location and accepted by lawyer. Very reasonable on prices. If I keep something sent out fast this place is a very good and close option.

Fast friendly service, would recommend coming here for any quick print needs. Personal was very…read moreattentive and helped guide me with any questions I had.

Awesome service and very friendly! I just love this cute little gem in the community. Thank you…read moreguys!! See you soon!

this is the worst experience I've ever had with a pick up amazon order , I have been trying to pick…read moreup my elf on the shelf for my children since friday , this shop has different hours of service daily and closes for lunch for an hour , how are yall still in business , I pray Amazon never ever ever send my packages to a mom and pop shop ever again.

This place beats the Post Office A**!!! Don't go to the USPS…read morelocation in Forney that has that Bald Guy working there, he's a jerk and they will never fire him, as much of a jerk that he is and the terrible face he gives the USPS in Forney. Instead, go to Taylor Mail Center. You will be much happier. The prices are the same or cheaper in some cases. The people running the place give a sh**. They explain why things work the way they do with carrier and shipping companies....so you can understand what the hell is happening with your packages. It's amazing to walk in this place and be greeted like a friend. And to ask questions and get answers. If they can't give an answer you like then they will point you in the right direction to find the answers. USPS doesn't have the time and they DON'T CARE. This place will. Just trust me. I have dealt with the Forney USPS location for over 3 years and it's a total joke. A new building or renovated building won't fix the issues that exist with USPS Forney location. Nothing will. So, when you are faced with doom, look for an alternative.....Taylor Mail Dude!!!! Maybe they should change the name to.... Taylor Mail Dude.

My review is for Mr. David at the Mesquite location at 18661 Lyndon B Johnson Fwy. I walk in to get…read morehelp by this Hispanic lady who was working with Mr. David only on 03/21/26 around 17:31 pm time . She was very sorry, lazy and rude when asking how the scanner works. She didn't bother to show me how to do it when I ask for her help. She needs to be retrain on how to provide great customer service unlike Mr. David. I went up to Mr. David and ask him and he went right away and showed me how to do the scanner. That's all she had to do. You need more people like Mr. David who cares about his job and the customers and you need to get on the other lady who is not driven to help the customers as opposed to only being their for a paycheck. Kudos to Mr. David for going above and beyond as always. FedEx CEO these are the people like Mr. David who you need to compensate more money to and move them up .

OMG! Horrible wait time...I highly recommend you find another place to print, copies, etc.read more

I needed documents notarized. Everything went quickly and efficiently. Very happy with the services.read more

Let Ship It provided five-star shipping service! Exceptional speed, care, and reliability. From…read morestart to finish, a seamless experience with top-notch customer service. Highly recommend to anyone needing swift and dependable delivery. Will definitely be using again!

These guys are great! Really wonderful service every time I go in they're super helpful and very…read morekind. They are incredibly responsible and definitely know what they're talking about to put the customer first which I highly appreciate in getting the best price. They also have some fun knickknacks in there if you want to take a peek. As an added bonus, they carry USPS and UPS so super helpful and convenient to do all at once.

Above and beyond expectations. Trust worthy and dependable. A+++ service. Careful handling of rare…read moreartwork. Thanks all at Eagle Postal Uptown Dallas.

Hired Gary to move some items I bought -- he showed up on time, in uniform, and was friendly but…read moreprofessional. He came prepared and treated everything carefully. Rare to find such dependable service -- I'll be calling him again. Highly recommend!"

I had a really wonderful experience with Gary the mover's team. The guys very thorough, efficient…read moreand helpful. Though they were being paid by the hour, they did not cut any corners in fact I had to ask them to take a break because they were working non-stop. The rate was also very reasonable considering their quality of service, attitude and most importantly, no damage to my belongings. I would highly recommend this business.

I left the post office frustrated at the line and lack of personnel. Went to Mail Post and the…read moregentleman on staff was very quick and very kind. I was in and out in about 10 minutes. They have several different shipping options available. They also have a wide assortment of shipping packaging on site just in case, like me, you showed up needing some. Very friendly service. Absolutely recommend.

Advertises ups drop off but they do not accept qr code returns and the guy in the front is…read moreextremely condescending. Was very friendly to the women but when I said I was there for an amazon package return he replied with "We dont accept those, Its 3 words on your qr return THE. UPS. STORE. okay bud?" Real sassy guy for no reason.