1. LifeMark

    1. LifeMark

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    Chestermere, AB

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    Services - LifeMark

    Physical therapy

    Therapeutic massage

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    7 years ago

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    Lifepath Dental & Wellness

    Lifepath Dental & Wellness

    3.0(8 reviews)
    0.4 km

    I made an appointment for the evening since that's the only time I can go, and four days later they…read morecall me saying they can't see me that day because they made a mistake in giving me that appointment and the only one available is in a month. It doesn't really seem like a mistake because if it were, they would have told me at the time, especially since we made it very clear what the appointment was for.

    I recently had a dental teeth cleaning with the dental hygienist Anne Renee, and I must say it was…read morea fantastic experience. She was professional, gentle, and made the whole process very comfortable. I really appreciated their care and attention. However, my experience with the dental exam was disappointing. According to my dental estimate, the exam wasn't covered by my insurance, and I made this clear to both the Dr. Lavallee and her assistant Sapna. Despite my concerns, Sapna assured me that they would use a different code (as other exam or emergency exam) to submit it to insurance and get it approved. Unfortunately, that promise wasn't kept. Later, I was informed that the insurance did not approve the claim, and I was required to pay out of pocket. I felt misled because I had communicated clearly from the beginning that this exam was not covered, yet they went ahead with it anyway and left me with the bill. So while the cleaning was great, the handling of the exam and billing left a bad impression. Don't trust verbal assurances from the dental office--they will fail you, and don't fall for it, because at the end of the day, they just want the money. They don't care whether it's paid by insurance or out of your pocket.

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    Lifepath Dental & Wellness - Over 300 Wellness/dental services 7 days/week.

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    Over 300 Wellness/dental services 7 days/week.

    LifeMark - physicaltherapy - Updated September 2026

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