I want to show some serious love to Mr. Menzel…read more First, he was recommended to me by a member of the community who works in finance. I told this finance worker that I struggle, as a clergyperson especially, with my taxes. Mr. Menzel's name was given immediately. As usual, I was late as Hades with my 2019 taxes. Mr. Menzel was patient and professional, and even showed me some favor. He was kind enough even when payment was delayed, and he is willing to help me with the returns for my previous years. Lastly, I again want to highlight how helpful Mr. Menzel was specifically with clergy taxes. He was able to answer my questions and empathized with my frustrations. He was patient in explaining everything. This is the guy... this is the guy. I'll be going to him again, for sure. I'd recommend him to you!

Came across these folks because my mother does business with them, and was setting herself, my…read moresister and myself up with new Car Insurance. I was initially a little wary of using an agent instead of going through an insurance company directly, but they have definitely changed my mind! In addition to the air of professionalism they bring about to every interaction I've had with them, they have top-notch, old-school customer service. When I switched, I was unemployed and had an issue where a payment I didn't believe I needed to make was taken out and overdrafted my account. I spoke to Kip and, within the day, had the payment and the overdraft fee in my bank account. They then politely informed me that the payment was actually supposed to go down, and were extremely patient with me returning just the payment. Whenever I switch insurance, I will first speak with Winchester!

Tom is the absolute best, he makes everything easy to understand, is personable, patient and gets…read moreright to the point . He has been providing excellent customer service to my mother for about 2 decades and me for about 8 years! Definitely goes above and beyond and does the best he can to make sure you get all discounts you can possibly receive and the best rates. Everyone else that I have come into contact with at Mainstream whether in person or over the phone has also been extremely great and helpful. Glad I found your team and agency ! I highly recommend to Everyone !

Went to Mainstream Insurance after my agent at a Leominster agency was too unprofessional to help…read moreme with getting a better quote on my home insurance, which increased drastically (never had a claim in over 25 years). Searched on line and still not happy with car and auto quotes. Decided after seeing great reviews for Mainstream to reach out to them. I knw I was cutting in close to date of renewal. Taty was assigned and really did a great job with looking for a great quote with a good company. She was professional and pleasant when finally able to reach her, as they are quite busy, and for good reason. Taty even found additional savings for my home. She saved me between the two insurance a total of almost $1000. It was very surprising and very much appreciated. My suggestion ....try out Mainstream Insurance in Worcester, Ma

Recently I met with Laura to help me decide about selling an investment. She took her time to look…read moreat various options, and was thorough and very helpful.

Laura helped my wife and I file our return this year, which wasn't a simple affair (self-employed,…read moremoved from out of state, etc). She was extremely thorough, explained things when we had questions, and gave us tips for being better organized next year. She was able to find deductions we didn't know about, and we ended up with an unexpected refund. And her charge was still less than we paid last year at H&R Block. I unequivocally recommend Pantoja's Tax Service.

Considering the rising costs of health insurance, the hardship for senior citizens living on a way…read moretoo small fixed income and the difficulty of navigating and digesting the information that's available on line, I didn't believe that I could ever feel confident selecting an insurance company and plan on my own. I met Ed through my local senior center. He gave me real, easy to comprehend information and plan comparisons that made choosing a plan a piece of cake. He even filled out all the paperwork. I strongly recommend his services to any one looking for help with this daunting task. I'm telling you I feel nothing but relief.

extremely helpful extremely knowledgeable even calls us to remind us of deadlines and changes He…read morereally cares about us highly recommend him.

Worked with Matt. We found a better rate ourselves. We asked him to cancel our insurance. He said…read morehe did, a month later we were charged the full 6200. It over drafted our account. No offer to reimburse it for AIP or the insurance company. 4 days later we have not received the money back and no word on when it would be returned. I emailed Matt and he said I can contact them to get it back. I would never work with this company again. They dont care about the customer. Just money hungry to get your business.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

We worked with Matt who we found to be very thorough and professional. He got back to us very…read morequickly and he saved us $$$$! Literally over 1K a year from what we had been paying in insurance premiums. I would highly recommend you give him a call to get quotes - nothing to lose!

I've had the pleasure getting my home insurance and the car insurance through these three wonderful…read moreyoung men.They have given me maximum coverage and a price that fits my budget.Very easy to talk to very attentive to your needs. I would never go anywhere else.A special shout out to Kevin Gabbett, he was who I dealt with mostly. Thank you for making our life that much easier.My sincere appreciation.

I can't say enough amazing things about Berlin Insurance and the people that work here! Everyone is…read moreso incredibly nice and helpful. The prices they have are unbeatable. My tip is: if you are starting to call around for quotes, save yourself some time and call them first. I was referred to them from a dealership that I was looking to purchase from. I ended up buying a junker from a private seller to get me by, which I promptly insured with Berlin. Fast forward 5 months when I buy from a different dealership and they find out I go through Berlin, they tell me that almost EVERYONE in the dealership goes through Berlin as well! This agency is doing something right because they have a powerful fan base. Keep up the great work, guys!

We switched to BIG about a year ago and are very happy with their service. Luckily we haven't had…read moreto make any claims, but whenever we have had questions about the policies or services, we always get a prompt and courteous response. The prices are very reasonable and the great thing is that you can bundle home and auto insurance and save even more! We have no plans to switch any time soon!