I donate platelets almost every weekend and generally don't have problems, save for some longer…read morewait on some days when they are busy and/or short staffed. I had a hard stick once, but it was a random thing, I guess. They treat you nice, like a valued human being and not like trash as they do at plasma donation centers (never ever!). I did lose a few E-gift cards as they expire in a few months, but it's my own forgetfulness, so, I can only blame myself.

Friendly, Nice, Easy to speak to! They were very attentive and explained everything. Will…read moredefinitely return in 59 days and donate again

Worst place ever. The workers are incompetent and inconsiderate. I received a blood clot and a…read morebruised vein, never again.

Clean, quick if you get in early enough,friendly service…read more Especially Kia she's always so helpful to my mother she's great at what she does & she really stands out among the rest.

I give blood to this organization every 52 days.The staff is loving and caring.great experience! !read more

I will be very detailed. I have only donated since July. The staff is very polite and the inside of…read morethe building is very clean. This staff seems to always be ready to greet customers, even those who are not so friendly. However, when asked to give a review on google , it's a bit difficult because if you don't have an account, you will have to create a new one, not a big deal to some, but it's too much for me to have so many accounts. (just for a free candy bar) Although we are all there for the same reason (to help cure/save lives and to make extra money) I feel some returning donors are there for a place to hang out. I feel there should be a "line" for fast givers that want to get in and out, that normally give fast. This would be a great incentive to the rest of us that feel the same. If a donor is in there longer than 1.5-2 hours (that normally is a fast donor), that's entirley too long! That's just not good business and makes it hard to return the next time. So instead of the fees (which we all love to be more) why not make changes with the process? Speed it up! or how about during the giving process, actually have management conduct an interview with each donor to see just what brings them in? This staff works their ass off ( I rarely see management on the floor ) . Also they shoud hire more people to help in my opinion. As far as the TV & music, each to their own, we all like different things, you will never cure that issue. BUT, if you are going to have the TV on, how about something healthy for the mind and soul to take in? Not criminal minds or some horror movie, again, this goes back to management. I hope this review actually gets read by the staff. Thank you , Amber S.

Don't go if you are over 65 years, even though you are healthier and weigh more than a stick, they…read morewon't take you. You won't know that for 20 minutes until the untrained staff gets on the computer. God forbid they have to think to look at your license first before leaving you wait while they disappear in the back for 15 minutes, to see if you address is more than 45 miles from their location. Then when they enter your info in the computer, they realize your are over 65 y/o. When people are that mentally slow, do you really want to trust their sterile techniques taking your blood to go well?

Kedplasma at 3060 Moffitt Rd is clean. The environment is good. The workers are pretty friendly…read more There's only been one that wasn't as friendly. But, for the most part I like coming.

KED in Pensacola is always very clean and bright. staff are professional, courteous and care about…read moredonors needs ... highly recommend to anyone considering plasma donation.

I was supposed to get a$50 bonus and it didn't show up that was a Wednesday so went and told them…read moreFriday still didn't get it. So I called and left a message no one called me back.So I told them the next Wednesday and finally got it. And before that in May they forgot to hook up the bottle so I couldn't donate for about six weeks.And today I waited for 3 hours and I ask where I was in line she said next. But they called someone else. Z told me I lost my place in line because I went to the bathroom.So needless to say I will be going somewhere else. That's 3 for 3 bad experiences. And they never told me when they forgot to hook up the bottle I couldn't come back. I didn't find out until I went the next time. And spent my time and gas going over there because I live in Pace. I never even got an apology. And I got up and left today after I was supposed to be next in line.I wasn't going to waste anymore of my time. 3 Hours is just to much. I've been going there for 2 years.I can honestly say they have dropped the ball one time to many.

I was well taken care of by the donor tech. He did everything correctly and the donation went…read morequickly.

Very attentive caring employees. Always a pleasure to donate there. Comfortable chairs. Nice…read moremusic. Great snacks.