i got my shower glass fixed up by them. I needed it taken out and then put back in after everything…read moreelse got fixed. They were friendly and excellent at problem solving whenever things didnt go as planned. Would absolutely recommend!

Great work done by John and team. They delivered what was promised. I had pictured the outside…read moreglass door enclosure for the porch and John and his team were able to match it and make it look even better than what i had asked for. Many have inquired on the quality of work done after we had it installed and i am sure John will only get more referrals from me!

We had an outstanding experience with Renewal by Andersen. Truly a league apart from the…read morecompetition. It was a pleasure to work with Sales Rep (Karan) who answered all of our questions and had lots of time for us. Then, there were the installers (Alec and Tim) who were extremely professional, skilled and polite. Outstanding. Finally, Project Manager Jim was also extremely knowledgeable and stayed with with us through the whole process. All in all, these 4 people really made our experience with Renewal by Andersen an outstanding one. Highly recommend

have received your offer and the contract and have reviewed them…read more After very careful deliberation, I feel that I am not comfortable with dealing and doing business with you Though price is a consideration, there are many other factors which led me me to take this considered decision There were so many red flags - some among them, twisting facts, attempts at disinformation, false accusations, high pressure selling, contradictions in the contacts, lack of protection for my deposit, lack of trust and belief in me as the customer This may not just you but maybe this is the corporate philosophy and culture, and business model of the company Site visits, sales call and marketing and advertising all are just tools of the sales proceeds, and a means to secure business, and NOT a favour to the customer that it has to be cited as a reason for the costs and pressure It is rather unfortunate, as I really wanted to do business with you thinking that I would be dealing with reliable professional, ethical company, which is customer centric, understanding and respectful of its customers I also received TOTALLY opposing reports and recommendations bout some windows from the two representatives. Does not provide any level of comfortin theprofessionalism and assessment! you MAY have good products but that is only a small Part of a business relationship. I hope this could be the trigger to review and revise your business model and ethics I wish you all the best to you and the company and hope that its customers get their money worth and respect that they deserve, as THEY are reason for your very existence of the company

1. The installed windows and garden doors were very well done with excellent quality…read more2. We have one oval window that took them 4 tries and 10 months to get the inside frame right. 3. Their communication about the hold up(s) came only after email from us and we ended up threatening them. 10 months later it was done! I would hesitantly recommend them but cannot be whole hearted about it.

Complete Installation Failure and Total Lack of Accountability…read more Do not trust EcoTech Windows and Doors with your home. We purchased exterior doors from them, paid in full, and the result has been a complete nightmare of defective workmanship and zero accountability. The Issues: * Active Water Ingress: Rainwater leaks directly under the frame and pools into our home, creating a serious risk of subfloor and structural damage. * Defective Frame Alignment: The door frame was installed so severely out of plumb that the door physically swings shut completely on its own without intervention. * Omitted Structural Components: EcoTech's own lead technician confirmed in writing that they completely omitted both a sloped sub sill drainage pan and a flashing membrane during installation. The Service: We endured 7 separate service visits. On July 3, 2026, they performed a complete full frame teardown and reinstallation, which somehow made the alignment and water leaks even worse. We acted in good faith the entire time; we even helped jump start their technician's broken down vehicle in our driveway after a visit. When repairs failed, senior management tried to hide behind a fine print handicap sill clause to disclaim responsibility for water ingress on an exterior door, completely ignoring basic implied standards under Ontario's Consumer Protection Act. Senior management ultimately stopped responding altogether once formal settlement demands were made. We are now forced to seek full remediation costs through Ontario Small Claims Court. Save yourself the money, time, and structural damage. Hire a real professional company instead.