We went with Premier North because they are a local company and windows are manufactured in Canada…read more The installers were amazing to work (10/10 recommend) for but the staff at the Keswick location are unprofessional and need a lot of training in customer service at minimum. The service is not what you would expect after spending thousands of dollars. It took almost a year to get things completed, constantly following up because they will not follow up with you. The referral plan is a joke, they specify amounts on paperwork but when it comes time to actually giving you the referral fee it's completely different and you get the excuse "we gave your referrals really good pricing", that has nothing to do with me, the is the sales persons discretion, I shouldn't be penalized referral fees that are set out just because they gave someone a really good price. You can never speak to the owner of the place, it is always the staff no matter how many times you ask for his contact information. Be cautious if using them, you will not get the service you expect at all.

Appalling service. Both sales and back office are slipshod. Products paid for were not installed…read more(wrong type of windows); demanded full payment *before* installation would start; no choices offered on casing; paid for 5 casings, 2 were installed (one damaged). Reached out w/ issues 20Nov - no response despite repeated (8) emails and texts. Now told situation won't be resolved "until the new year". #donotrecommend

I have to say they are the best they have done all new windows in my house and back door , the…read moresales people are friendly ,installers were friendly and knowledgeable ,and very respectful definitely will have them again and forward them on to others i know

Profit windows and doors is my ONLY go to. This company has done almost my entire home. The window…read moreand doors that are not theirs - haven't been done as of yet. Profit windows and doors has a long time professional salespeople. The installers are mindful of being at someone else's home and space. The installers will explain any questions and processes if questioned. The installers worked efficiently to get the job done. The installers cleaned up like it was their own home. I choose to continue to support them not only because they are a local business but I know that I am getting excellent value for my money. Thank you once again Profit Windows and Doors for yet another job well done.

Window replacement with larger window and brick work…read more Professional, focused, attention to detail, respectful of surroundings while working, resolving the unexpected, work space organized and clean during and on completion of the job, are just a few of the compliments I can share regarding our experience having this Team in our home. We are so pleased, with the inside and outside, of our new window installation. It looks like there was never a replacement done. Thank you Josh and Bruce

From the owner: From Quote to Completion "Those Guys" dedicate themselves to one customer at a time. Experience and…read morequality driven. Bathrooms, Kitchens, Carpentry, Windows & Doors and much more

Great service! Great prices! Great product! Loved the new door. Highly recommend this company!read more

From the owner: We are a locally owned and operated business, proudly using Canadian-made materials. From start to…read morefinish, we handle everything in-house, ensuring seamless and consistent service. Why deal with multiple people or companies when you can have a single point of contact for all your custom entry doors, garage doors, patio doors, and window needs? Choose us for a hassle-free experience and superior craftsmanship.

After getting estimates from several companies, we choose Complete Windows & Doors, Barrie in March…read moreto replace our garden patio door to our deck. We were impressed by Serge's level of knowledge, his professional attitude and detailed competitive estimate. Within six weeks, our 6' wide door was installed on May 5 by Rick and Kody who were courteous, professional, very competent and efficient. They also cleaned up thoroughly when they were done. Their work was impressive. Rick also replaced a strip of house siding on our garage we had damaged years before. It matches well and looks great. The garden patio door with internal blinds was well made but we were surprised that the screen door we had asked for was not present. When we advised Rick of this, he alerted Serge immediately and the screen door was ordered from KV Custom Windows & Doors right away. Unfortunately, KV Custom Windows & Doors delayed providing our screen door. Admin Assistant Lisa at Complete Windows & Doors contacted us frequently to keep us in the loop. The issue would not have been as important if the screen door was not the main ventilation source for our great room and the weather had not started to become very warm. On June 12 after more than five weeks of waiting, Lisa personally drove to KV in Vaughn from Barrie to pick up the screen door when it wasn't delivered to Complete Windows & Doors as promised. Her efforts on our behalf were beyond the call of duty. On June 13, the screen door finally was installed. Unfortunately the usual installers for Complete Windows & Doors, Rick and Kody, were not available so another installer attended whose work did not match that of our original installers. After we advised Lisa of this, she contacted KV and obtained another rubber seal and sent Rick and Kody to do the repair all within days. Rick also found and installed a small finishing plate for us for our original off-size dead bolt. That was a kind and unexpected act. We were very satisfied with Complete Windows & Doors and wish more companies had this attention to detail and were this dedicated to excellent customer service. Kudos to their staff, especially Rick, Kody and Lisa, for their excellent service. We give them 12 out of 10! With respect to KV Custom Windows & Doors, the door they made was of excellent quality; however, our experience showed that their service leaves much to be desired.

From the owner: At Complete Windows & Doors, we specialize in sales and installations of windows, doors, siding,…read moresoffits, fascia, and eavestrough. We know that the best windows and doors will not perform to their full potential if they are installed incorrectly. We also know that our cold winters and our hot summers can cause heating and cooling bills to soar. That is why we take great pride in offering the highest-rated, most high efficient windows and doors available on the market today and we always recommend to re-insulate your home when replacing your siding. We combine our top-rated brand name products, our top quality professional installations, great service, and competitive pricing, and it's easy to see why we have set ourselves apart from our competitors.