I love Doctors on Duty on Ocean St. They're right down the street from my place, so I've been there…read moreseveral times. I've never had a bad experience there. All the staff treat people with dignity, courtesy, and respect. This last time I was there I came in with fuzzy symptoms. I was given a blood test, urine test, and EKG. They measured my blood pressure, pulse, and oxygenation. I told one of the staff he was very nice and he said "I love my job ". I don't go there under the best of circumstances, but when I leave I always feel better - at least about humanity.

Eric Jackson-Scott was on top of it helped me out with little to no wait time was up front honest…read morefriendly and got right to the point and took care of me and gave me the help I needed I highly recommend this gentleman Thank you!

I am deeply disappointed with the care I received at this urgent care. When my rapid strep throat…read moretest came back negative, the nurse practitioner immediately framed the situation as "it must be gonorrhea or chlamydia" and started me on STI treatment, presenting it as the only explanation. When I specifically asked if it could be something else, she essentially said no. This was not only inaccurate but also incredibly irresponsible. What should have been said was something like: "Because the rapid test is negative, I'll start you on antibiotics that cover different possibilities, including STIs, while we wait for the lab swab to come back. It may turn out to be another bacterial cause, such as tonsillitis, which won't show up on today's rapid test. Let's cover our bases until we know for sure." That would have been professional, accurate, and safe. Instead, I left the clinic believing I had an STI and accused my partner of giving it to me. This created serious and unnecessary distress and could have had lasting consequences for my relationship. Days later, I got my lab results back -- I do not have an STI. What I actually had was a severe case of tonsillitis caused by another bacterium. All of this happened while I was so ill that I hadn't eaten in two days and fainted in the exam room. For a provider to so confidently and incorrectly declare an STI, without caveats or confirmation, was not just careless -- it was unprofessional and potentially harmful. Clinicians have a responsibility to frame uncertain situations with caution and balance, especially when the social implications are so high. This experience fell far short of that standard.

I recently had my first appointment at DOD Soquel location & everything went smoothly! From…read morescheduling my appointment to arrival & receiving exam results quickly. Everyone was very nice from the front desk to the nurse practitioner I was seen by. I highly recommend this location.

I showed up a bit earlier than my scheduled time and was seen pretty close to it which I didn't…read moreexpect. The front desk people were welcoming and gave clear directions. The room where I waited was clean and organized, and they had some calming music playing which helped a bit. The assistant asked some questions and wrote down the responses while explaining a couple of things to expect. They seemed attentive and aware of what was going on around them. The doctor came in and had a calm tone which made it easier to explain things. We talked about a few recent changes I've been feeling and they made a few notes while asking clarifying questions. They didn't seem in a rush and actually waited for my full answer before speaking again. They shared some insights and what might be affecting my situation. I liked that they didn't claim to have all the answers right away and left room for follow up. It was a solid experience and the people working there gave off a respectful attitude without being too formal.

Really glad Dr. Bergren is still practicing. He is the nicest, friendliest doctor you could hope…read morefor. New Scotts Valley office is a step up as well. I've had some paperwork issues with his staff in the past, but not this visit. Definitely recommend.

I've been really enjoying my visits to Premier Physical Therapy. I came in on a referral from…read moreKaiser for some knee issues and I've had some really positive experiences. I've worked with PTs Jessica and Richard - each with their own styles and have both provided a great level of care. The exercises they recommended have helped me a lot even with just stretching more on a daily basis. At the end of our sessions, we'll do some therapy work to help break down inflammation and promote healing, which have all been great. The facilities inside are clean and the equipment is spotless. PT Assistants and support staff have all been excellent. Would recommend this for PT for anyone.

The owner, Eric Ingram, did my initial shoulder evaluation after a swimming overuse injury. He was…read morethorough, professional and completely awesome! Sean Brady who worked with me was so talented. I feel as though I will be getting back in shape to continue lap swimming soon

It was a lil hard to reach them (via phone) because sometimes no one answers at all, but I was…read moreable to schedule my appointment and when I came in, I was helped right away.

Terrible customer service. The front desk people don't answer the phones. First day I called them…read moreto talk with someone I called 8 times. Had to go there in person. I called just before I went in to office. Voice recordings to leave message as usual. When I went in there were two people sitting at the window. One was dealing with a patient the other just zoning off into space. Had to go in a second time 10 days later. Same thing. I'm sure the doctor staff is ok but forget talking to anyone one on the phone. Previous Occ. Med that was in there was terrible too. Too expensive to live in Santa Cruz County and it's difficult to get reliable help. Was told that at a Physical Therapy office a couple years ago.

As an active person who also sits at a computer on a daily basis , I finally invested in monthly…read moredeep tissue massages to keep myself functioning at my best (and to help with stress). I highly recommend Clarke B for his knowledge and great massage work! I've noticed a big difference in how my body functions and feels.

CORE has helpful staff, a relaxed, pleasant and focused atmosphere with ample free parking. Stephen…read moreHowe is a very knowledgeable and talented massage therapist. I highly recommend him as well as Sean Shearer for deep tissue, and Carlos Acevedo is great too!

Karen is absolutely amazing!!! Months of pain gone in one visit. I should have gone to her sooner…read more Such an inviting and welcoming group of individuals working to help you be your best self physically and mentally. Thank you Sol!

I received the most healing physical therapy after hip replacement surgery from Chris Taquino at…read moreSOL. Morgan the assistant therapist was also really great. I was given specific strengthening exercises. I went from pain and needing to hang on to someone besides using my cane to walk to walking without a cane and pain free. It took several weeks but Chris used physical techniques and massage to help improve my mobility tremendously. I could now raise my knee to my chest. I highly recommend SOL for physical therapy. Chris and the entire staff are good people and provide excellent physical therapy. Truly grateful.

Quick, efficient service with great parking. Favorite post office. Very popular spot.read more

Every time I come to the post office I realize just how little I know about how to ship items…read more (certified mail, insurance, media mail, etc.) but the staff here are full of knowledge and very helpful. I love that this location stays open until 5, unlike other offices around town. There is a full size parking lot, so parking is never an issue. Unless you visit an hour before close, you will rarely be met with a line. Additionally, there is a user friendly self service kiosk located just outside the customer service area.