Made an appointment end of December. Arrived 9-10 minutes early, freezing cold. Door locked,went to…read morelocal restaurant waited 15 minutes & called was told she had an appointment ??? Went in & was NOW told I could only drop off my documents. When I go to a Dentist on appointment I EXPECT my Teeth to be cleaned or worked on ??? 2 weeks later picked up my Tax stuff, was in an envelope, so I left. At home checked, it was ONLY MY Documents not a tax form. OH it will be in a few weeks. Finally after 3 weeks I asked for a PDF to look at my TAXES. Asked about a week later for a hard copy, was told for ME to print it out of PDF, I told Patricia I had NO printer, used a Laptop. Now May 3rd no hard copy. Sent PDF to a different CPA my Son recommended. HE found 2 big errors. Cost ME $250 plus the $275 I paid Patricia. She is a nice Lady but not TO ME efficient. Maybe takes on too much work. Have gone to 3 other CPA's over the years. An appointment meant they would complete my taxes THAT day not 5-6 weeks later. She wants ME to tell her the mistakes she made. NOT my concern now, Just want a refund. PAUL RAFANELLO sold her his business because he retired after a bad stroke. I assumed she was like him, totally efficient but no. Just warning people to go elsewhere, not bad mouthing her, stating what happened to ME IF I get my refund I will bring her the new Documents. GOD BLESS AMERICA, my Son & I defended.

Pros: Provides details on various topics. Cons: Critical…read moreoversights/requests communicated too late to remedy or to provide supporting documentation to address. Pros: Willing to take on clients a week before tax day. Cons: Expect a week to process as opposed to the 1 hour it takes other places. Pros: One-on-one Cons: Decrease response time. No team to answer calls as the "we" "our" language of website suggests. Generally defensive: - Responds to customer's inquiry of unexpected line items by implying that the customer prefers a falsified document. - Responds to customer concern of delayed communication with offense. My assumption is that the CPA's intentions are good and that she is familiar with her field. If communication skills and timeliness improved and an appreciation of the impact that the lack thereof has on a client's time and checkbook were acknowledged, it would greatly improve the customer experience.

If I could give zero stars I would. This guy is awful. Had him do the returns for my family after…read moremy accountant of 25 years retired. Both of my daughters got letters from the IRS indicating that their returns were wrong and they provided amended refunds. One daughter got the same notification from NYS. I contacted Paul numerous times via call and email and he did not reply with any information or analysis. Awful accountant--AVOID!!!!!

Most incompetent person I ever worked with. He neglected to file my 2021 returns on time which…read morecaused the IRS to fine me. He wrote a letter to the IRS explaining it was his fault and asked them to waive the penalty and said once they agree to waive the penalty he will refund me what I paid him. I tried emailing him and calling him several times to find out how I can receive me refund for his incompetent services and he refused to respond. I went to his office today to ask him for my refund and to show him the letter as he told me to do and he refused to pay me what he promised. I have it on video. When I wrote a review on Google, he made the claim this is all because I asked him to make up numbers on my tax return. I have several emails from him acknowledging it was his fault as well as the letter he sent to the IRS stating it was his fault and he went and slandered me on a Google review. He promised to refund me what I paid him and now he is refusing. To put this into perspective, today is 3/2/2023 and I walked into his office in the 1st week of 2/2022 to do my 2021 returns and to date, I am still waiting for my refund from the IRS and it's only because he neglected to file my returns or to take an extension. He refuses to own his mistakes and lack of professionalism. Save yourself the hassle and find someone else.

Poor service! Repair is lengthy. Waste of money!! Encourage people to look for other providers.​read more

Terrible customer service. I've tried switching to WVT from Optimum twice now and both times have…read morebeen extremely frustrating. The first time was last year - they rescheduled service appts. on me twice and the last time they tried rescheduling I was so annoyed that I gave up on them. Optimum recently raised prices again so I decided to give WVT another shot. Called them up and specifically requested to have a senior tech or manager come to our property and speak with my husband about where any underground drilling would take place (our property is very rocky and our utility lines are ran underground in a very specific way) so as not to disturb any current lines. The next day workers show up to start the drilling without anyone having contacted us first. Thankfully my husband was home and stopped them from drilling. I called WVT a 2nd time to again confirm that no work was to be done on our property until we spoke with someone about the drilling first. The rep told me they'd put that request in the notes and assured me that an installation manager would contact me via phone about meeting us to discuss the drilling. That never happened. Fast forward 3 days later and we wake up to find our driveway and landscaping rocks spray painted with orange arrows and dots. My husband was beyond livid. I immediately call them back to make a complaint and cancel any pending work on our property. The rep tells me the manager is "in a meeting" and will call me back within the hour. Still waiting for that call. The very next day I get a call from a worker saying they're on their way to start the drilling. Absolutely not!! So now we are left with a spray painted driveway. We are done with this incompetent company!

I received a gift of an Intention Bundle from Best Wishes, Sophia and was immediately enamored! I…read morethen asked if a special gift could be put together for my sweet niece. Such careful thoughtfulness was put into this Enchantment Box, along with spiritual guidance and intentions. My niece loved every second of unwrapping the many pieces of this special, special gift! I cannot thank you enough!

I'd never had a reading before. What made me choose Rose was her incredible reviews. I could write…read morepages about the things she got right, but honestly, reading about it online isn't the same as experiencing it for yourself. I'll just say this: I walked in skeptical. I didn't think any of it was real. Then she told me I was relocating nearly 1,800 miles away. Not only did she know I was moving in August, she specifically mentioned the state I was moving to. Out of all 50 states, there's no way she could have guessed that. Only two people even know I'm planning to move within 3 weeks. Needless to say, I'll be booking my clairvoyant session before I leave. She's the real deal. (how the heck she know I got 5 brothers and I only like 2 of them) LOL

I saw Rose my first time visiting Woodstock in September 2023. I had an amazing reading then, and…read moreI've continued to have amazing readings from her, in-person and over-the-phone, since then (now July 2026). She predicted my brother being terminally, marrying my partner, the break up of my siblings long-term partner, my other brother having a family, she knew I was going to get a surgery before saying it. She knew my job and career and passion and life mission. At the point, I bring Rose gifts whenever I get the chance to see her in-person. I've been meaning to write this review for YEARS. And am just now getting to it. I've sent friends to Rose that have also received so much validation from her readings, whether it's moving, changing jobs, or connecting with past loved ones. I'm really honored to have met Rose and if you can't tell from this review, I could not recommend her enough. Thank you Rose for all you do!!!