Cancel

    Search

    Request a quote

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Request a quote.' Terms apply. Learn more

    Services - Lighter

    Handyman assembly

    Cabinet repair

    Handyman caulking

    41 More Services

    Circuit breaker installation

    Handyman cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    Doorbell installation

    Drywall installation or replacement

    Drywall repair

    Electric installation or replacement

    Electric panel installation

    Electric repair

    Wire installation

    Electric vehicle charging station installation

    Furniture assembly

    Furniture repair

    Generator installation

    Window repair

    Gutter cleaning

    Gutter installation

    Home proofing services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Handyman installation

    Janitorial services

    Light fixture installation

    Light fixture repair

    Outdoor lighting installation

    Outlet installation

    Exterior painting

    Entire exterior painting

    Partial exterior painting

    Handyman painting

    Interior painting

    Entire interior painting

    Room painting

    Petproofing

    Post-construction cleaning

    Handyman repair

    Switch installation

    Lighter Photos

    Recommended Reviews - Lighter

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Adam S.
    269
    95
    170

    22 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Dmitry N.

    Dmitry N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Lighter

    JAN-PRO Cleaning & Disinfecting in Minneapolis - St. Paul - Professional Cleaning Service provided by uniformed cleaning teams

    JAN-PRO Cleaning & Disinfecting in Minneapolis - St. Paul

    (2 reviews)

    This company is unwilling to do the work they contract for - frustrating is a nice term for my…read moreexperience with their organization. We have a straightforward office setup and had two (a 5,000 and a 10,000 sf) locations contracted with Jan-Pro. We began noticing the quality of the work was suffering early on and requested to have items from their check lists addressed which were being missed, they referred us to the onsite binder and we said that we couldn't be expected to write down basics like vacuum the entryway or wipe down the kitchen counter every day as that's the purpose of the punch list they created for our contract. They also: 1) skipped cleaning an entire floor of a building for 6 months and told us they meant to clean it and would give us a refund but didn't 2) threatened to send us to collections because we were 30 days late on payment after stopping our ACH as they refused to do the cleaning 3) delivered multiple shipments of supplies, decided to put them in our basement and when we voiced concern that they were charging us for supplies that didn't exist we went through 20-30 emails before asking the supplier where they were putting it 4) are rude 5) caused pest problems at both locations because they don't vacuum (they are contracted to do this 5x weekly) 6) leave supplies in the open - like a vacuum in your lobby in the morning in a lobby that hasn't been vacuumed 7) send 3-4 invoices monthly per site and will not aggregate it 8) will not correspond with anyone other than the account holder 9) do site visits, identify the issues you are discussing exist, offer solutions, then refuse their own solutions and access to the site manager who toured the location with you 10) hold you to an annual contract while simultaneously telling you they will not do the service When we provided video evidence that they consistently spent less than 30 minutes cleaning each day they finally threw up their hands and said it was a bad fit - this felt like an opportunity to apologize and address the issue as we just want our carpet vacuumed but they simply don't give a sh**. My name is John Hutchinson - you have my contact information and the ability to address this - respond with a solution or don't write back to this review.

    An incredibly terrible company. One of their sales employees called my place of work to persuade us…read moreto switch services. After politely saying we are happy with our current provides, they became rude and aggressive - insulting our employees and demanding to speak with the 'decision makers'. They continued to use guilt after we refused to set up a meeting ("well, I guess if you're happy not saving money") and other completely inappropriate tactics. Even if we were not happy with our current providers, I would never use Jan-Pro.

    Lighter - homecleaning - Updated May 2026

    Loading...
    Loading...
    Loading...