Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

Shop is exactly what the name entails, straight up. Dave is amazing. Great service and so quick…read morewhen I needed help in a pinch after my wheel locked up. I wouldn't go anywhere else in town.

They were very nice and helpful, the service was very fast, and the price was very good !read more

Ken was very responsive. Stayed in touch. He was professional, polite and efficient with his…read moretime. Price was very fair. Both jobs turned out exactly as I hoped. I will definitely be reaching out again. Jeanette D.

Wish I could give a review but after several weeks of stringing me along I gave up on getting Welch…read moreHandyman to come do my jobs. It was always, "I will have the time by the end of the week," or "I've scheduled you for early next week, I will call," or something of that nature. Finally, I gave up. And Welch stopped deliberately misleading me. Haven't heard from him in 2 weeks.

Was able to receive service the same day that we called. Workmen were knowledgeable and courteous…read more Have used this company in the past with excellent results.

$820 for replacing capacitor $14 . It's a far cry from making a profit ! They have been such as…read morehonest business before this ! It just breaks my heart !!! My brother was shocked and he is hearing and air in tidewater ! Please go somewhere else

Very responsive, good value, and work was well done. Mr…read moreFlores was easy to work with and completed the job quickly.

I found a small section of shingle on my deck and assumed that there was a tiny section of roof…read morethat needed to be repaired. One company said they couldn't even do an estimate until the end of June. Another came out and said I needed a new roof. Rooftop is well known and well respected in Charlottesville and they said they would send someone out the next day. If it was in fact a small job, they would just complete it. If major, they'd give me an estimate. True to their word, two workers appeared the next day and were quickly up on the roof. I heard hammering in an area other than the one I knew about. They told me there was another small area that was missing and the workers quickly repaired both and were gone. Price was very fair and I would use them again without question.

Such a nice guy, who does great, quick work for a fair price. Will definitely use him for future…read moreprojects.

Michael and Regina transformed our 11 year old home inside and out. You will not find two better…read morepeople that work any harder. They went above and beyond what we consider Excellence in painting. They kept us informed on arrival time and points of interest while doing the job. They went right to work when they arrived. The flow of the job seem to be effortless. No one else will ever paint for us. Beautiful job performed on all of interior and out.

Blue Ridge roofing…read more This company owned by Jerry Bach and his son Jeb Bach was the installer for our new metal roof. We worked out the details with them ahead of time to get the right dates and times that would work for us on changing our room from a shingle roof to a metal roof Jerry did all the preparatory worked and came and saw our house and came up with a contractual agreement showing us all the things that we would need. He also worked with us on the snow guards as we live in the mountains. He also helped us with a gutter system. It was designed in Sweden to handle large volumes of water and melting snow. When knew all the total cost ahead of time. We signed a contract with all the details in place Jeb are installer came and kept me up-to-date. We lived out of town at a second home and he would send me photographs and call and text me and give me updates. He would also ask me questions if there were decisions that need to be made on the go, Jeff was unbelievable and stay in constant contact with me to make sure that the job was done correctly as well as my wife and I liking. When we were visit the house, they would make absolutely sure that we could access the house and kept their equipment and trucks and positions. It would allow us to get in and out when we had to come and go. They were extremely considerate about their workspace and their tools in terms of us entering and exiting the house. They would also pay extra attention to detail such as keeping the property clean from the debris, cleaning up each day and removing all the extraneous materials from the ground and property for safety issues as well as for cleanliness The craftsmanship of our very complicated roof, which had at least five or seven different sections required a lot of on the go, mechanical decision-making on how to design the roof and put it together. Jeb was an expert in that area and made every effort to make the job look fantastic as well as to make it functional. At the very end of the job, Jeb made sure that the water would not affect our mulch or flowerbeds or other parts of the house, but also helping us design exits for water to move it away from the house Jerry, who is the owner was always available to help with changes that needed to be made or other issues. He kept me informed as well as Jeb of the progress. After the project was done, we reviewed everything in detail and my wife and I were very satisfied. The roof was absolutely beautiful. The gutter system was amazing and the entire installation went well with very little issues. Of course, we had to contend with rain and some issues that slowed things down, but the professionalism and the architectural design was fantastic I would highly recommend this company to anyone for the roof replacement!!!!!!

Blue Ridge has been absolutely wonderful to work with. Lightning caused damage that other companies…read moretried to upsell us if they answered the phone at all. Jeremy handled the whole process, including finding our hard-to-locate siding color, fixed the damage we knew about and what we didn't, and our budget stayed intact. It's a beautiful finish and we are so relieved it's done. I highly recommend this Blue Ridge roofing for helpful, honest, efficient, and professional work.