Great. Felix was great. He knocked out all these electrical problems in my apartment in a relatively short amount of time. Brett was great to schedule with too. I used this company 12 and more years ago and was happy with them, so that's why I chose them this time, and they are still great. read more

Brett is our go-to guy for electrical. When we moved into our loft, Brett updated all of the light fixtures, replaced old outlets and installed smart switches. Very professional and tidy. Completely satisfied. He also recommended a great painter which we ended up hiring. read more

Brett is incredibly skillful and knowledgeable. He and his team were responsive and accommodating with scheduling and provided excellent lighting advice when I needed to switch out lights and create a new look. His approach and suggestions also saved me some money. His team provides quality service at a good value. I am a repeat customer read more

My AT&T landline has been ringing busy or noisy for several weeks. I bought a new telephone to see if that was causing the problem...as AT&T's AI suggessted.. My neighbor recommended Brett as the person to check out the new equipment and the existing. He spent about an hour checking the phones and looking at the incoming line setup by AT&T, and all the connections from the floor phone jack to the phone. He could not find a problem with the equipment, and said it was probably an AT&T problem. And his work was done at no charge. When I do need electrical work he will be my contact! Great attitude and knowledge. read more

Brett was honest, thorough and professional. He completed the project and his pricing was reasonable. Thank you Brett!

I had Lights Out come to our office in Berkeley with 25 foot ceilings twice--first, to replace three integrated LED track lights that stopped working, and then, to replace one of the replacements that went out a year later (the manufacturer gave us a free one as it was still under warranty). Both times, they were fast, responsive, and courteous. In particular, I really appreciated getting a heads up call on their ETA the day of our appointment especially since they were coming from pretty far away. For their more recent visit, I tried to find handymen in the East Bay in hopes of saving some money, but no one had a ladder tall enough. We also had an outlet issue that ended up needing attention, so I'm ultimately happy I went with Lights Out again since they have provided consistently great work. read more

Brett was very responsive to both text and email. The quality of the work was excellent. Brett was very transparent about the options available when discussing our needs. Invoice came that evening after the work was done and payment was easy. I would highly recommend Lights Out read more

Brett was fantastic to work with. We had such a great experience working with him. He also is very reasonable in terms of timelines & cost. He was extremely fast to respond, he was very detail oriented when it came to the installation, and he clearly had command over his domain. For instance, he was literally articulating the nuances of 2700k vs 3000k lighting, and how that will impact the mood & vibe of the room. It was so helpful. Lastly, I had to cancel a last minute appointment due to a personal issue. I hate doing that to a business owner, and yet Brett handled it so insanely well. He was so understanding & such a pro about it. All in all, I highly recommend Brett & the team at Lights Out. You won't be disappointed. read more

We have used Lights Out for both our kitchen home remodel and more recently on outside landscape lighting for our rental unit. We found the owner Brett Bryant, honest, trustworthy, and communicative throughout the entire process. He provided recommendations to us with our kitchen LED lighting as well as with our rental unit's landscaping lights. He came by to check on the work and even made suggestions on lighting on the palm trees to provide better illumination, which was well received. In summary, we were glad to have used him and were extremely pleased with his company. So much so, the best source of a compliment to a business is providing referrals which we've done! read more

Lights Out - House with landscaping lighting in place by Lights Out! - Lighting Fixtures & Equipment Near Me - San Francisco, California

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Brett provides an amazing service - friendly, professional and timely. He even gave me some free advice for an issue that he had to troubleshoot - and not charge me for it. Very honest and reliable. Would highly recommend. read more

Brett and crew just installed a new chandelier for our condo. They were all awesome- from the start Brett was responsive and very helpful. We had gotten another bid from someone else that was so outrageously expensive and required much more than we thought might be necessary. We called Lights Out and Brett came out and gave us an estimate that we felt much more comfortable with. The crew was able to come in and do the job within a day and we are so pleased with the results. Super helpful from start to finish! read more

I've used Lights Out several times. They do great work and are reasonably priced. Very communicative and prompt. Definitely my go-to for electrical work read more

I'm overdue for this review. These guys put in outdoor lighting, re-did our kitchen lighting, installed our dining room lights, and put in a bathroom fan/light - all of it was done professionally and competitively priced, and they provided great guidance/advice along the way. 10/10 will use again. read more

I'm leaving 3 stars, as they were very responsive, and the work in my home was ultimately fixed. But they overcharged me significantly...here are the details: We originally had what I thought was one light flickering in my home. We scheduled an appointment to fix that, and fix another light that was completely out, within 3 days. When we noticed it was several lights flickering throughout the house, we contacted Lights Out, who was able to schedule an appointment for the next day. Brett B had quoted me $150/hour + parts. The next day, 2 people came to my home, spent almost the full 2 hours looking through my circuit breaker box, and said they tightened some screws that should help. They also fixed the broken light in my bathroom. However, the flickering lights persisted. Brett called me that evening and said I need to call PG&E, as they thought the problem was on their end. I also received the first bill, which was $220/hour...NOT the $150 I was originally quoted. When I asked Brett, he said that their apprentice rides along, and they charge another $75/hour for him. That was AFTER I received the bill. Ok, I paid it, fine. Hoping PG&E could fix the problem. PGE came out and everything was fine on their end. So we kept the original appointment I had scheduled with Brett for the next day. This time they sent their top guy, Shad, who was great. He first looked in the circuit box, and immediately found the issue. One of the circuits was fried. See photo below. I have no idea why the first 2 men spent 2 hours but did not find this. Shad did not have the part, so he had to drive 30 minutes each way to a supply store to get it, then come right back. In total, Shad spent 3 hours, including the 1 hour drive to and from the parts store. Brett charged me the full 3 hours, at $150/hour + parts. I'm happy to pay the full amount of services. And I did. But these 3 things are why I'm giving a 3 star review: The extra person for $75/hour that I was not told about The 2 hours they spent without fixing the issue that I was charged for The 1 hour of drive time to and from the parts store that I was charged for I asked Brett kindly about each of these, and in each case he responded nicely...but did not do anything to rectify this. My total bill was $1,246. Therefore, I cannot recommend their services. read more

Lights Out - Lighting Fixtures & Equipment Near Me - San Francisco, California

This is the first yelp review I've ever written but I just had to warn anyone who is thinking of using this company...DO NOT waste your time. If I could give this company zero stars I would. The customer service is absolutely atrocious. We called to schedule an appointment to get our track lights put in and then called back to make a minor time change (same day) and the owner Bret tells us that moving the time would cost us more money...($125 more) How does that work? His explanation was that it's like herding cats to get his guys there at a certain time together so he had to charge us more to ensure that his staff could connect at our home at the same time....so he wanted to charge us $150 per hour per person to get 2 licensed electricians to do the job and one of them would only be holding the ladder....for $150 per hour. I must be in the wrong business! My husband asked if there was anything he could do to honor the original quoted price, even offering to hold the ladder himself to which Bret replied "Look we have a unique skill set and you obviously need us that's why you're calling us." WOW!!!! He then proceeded to tell us we were being difficult and then cancelled our appointment all together. I've been in customer service my whole life and my husband and I own a business and we would never ever think of treating out customers this way...oh and did I mention we were repeat customers. Some people are just not meant to provide customer service...Bret is one of those people. Don't waste you're time with Lights Out. We found 2 other companies who were easy, reliable and less than half the cost. read more

Sometimes you know from the very first meeting that you're working with the right folks. Very very pleased with Brett and team and their results. They work quickly and competently from the initial design meeting (where it was clearly still on us to make the choices, which for our long-term happiness was wise) through scheduling, the main work sessions, and a follow-up to install the final fixtures when they arrived. We will definitely use Lights Out again on any future lighting jobs. All three of the team brought knowledge and judgment to their work, but were great about confirming any options with us (such as lamp height, bulb choices, etc.). read more

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Brett Bryant is wonderfully responsive, trustworthy, and great to deal with. We had a fixture short out between Christmas and New Years and he promptly sent Felix to find out what was wrong, fix it temporarily, and determine what needed to be done to avoid the problem in the future. His prices are reasonable and he makes clear and understandable recommendations how to deal with lighting problems. read more

I reached out to Lights Out for help with intermittent power outages at our house. He advised I call PG&E first, who came out and fixed the issue. I appreciate the honest advice and saving me the house call. I will definitely use Lights Out for any electrical service I need in the future. read more

Brett has worked with us on two jobs over the past few years and I will gladly work with him again. A few years ago, we wanted to replace track lighting with recessed lighting in our kitchen and hall. We talked with Brett about how we use the areas. He determined the best types of figures and bulbs for both areas - the kitchen is for cooking tasks and the hallway has some artwork. He recently installed a ceiling fan and two outlets. The job was quickly completed. And, the outlet installation was very neat so we did not need to patch and paint. The ceiling fan started making intermittent noise. We set up an appointment, but the noise stopped. We offered canceling the appointment, but Brett came over anyway, checked the fan and installation and we found out we have a warranty issue with the fan. It is great to be working with someone who is helpful and pleasant. read more

Not worthy too expensive and I got overcharged. Brett, the owner $225 to change 8 light bulb (doesn't take on hour) that i provided. Than I asked him to take a look at another light fixture for $50 extra. The fixture needed to be replaced and his guy had to get it from the hardware store literally around the corner. I received a bill of $650 for 2 hours to change 8 bulbs and a light fixture and $70 to replace 2 dimmers that they burned together with a light bulb. When I called to ask why is three times what I was quoted his answer was "I don't know?" I wasn't there! YOU ARE the owner and should know! Pick up the phone and call me to at least warn me that the price now is going to be triple what I quoted you. Brett since you're not aware of what your workers are doing you probably don't know that the bulb your guy burned was never replaced. In fact it's still the old one on the track and I was charged for the time and the cost. I'd like to see the receipt from the hardware store. P NO you did not complete your job. Too bad because not only I will never use your services again but I was asked by another apartment owner with my same issue if I would share you contact. Well, you can immagine what my answer was. read more

Great service. Reasonably quick, fairly priced, and these guys know what they're doing. They were able to successfully troubleshoot a wiring problem that a prior handyman was unable to solve. I'd recommend them, and be confident they will get it fixed. read more

Brett was great. Excellent communication, fixed all our problems with my electrical issues in the kitchen. Super pumped to have an electrician I can trust! read more

I had recess lighting done about 8 months ago. I always like to wait a bit before a review so I have plenty of time for the dust to settle after a project. Working with Brett and his team was great. He provided a detailed quote, which I've learned is very important with projects, and took several of my questions regarding so I would feel comfortable before moving forward. His team is efficient which is a big plus because it's hard having people in your place when it's small. Brett offered several suggestions on lighting location based on my living lifestyle. He also has a referral for the patch work that you can or cannot use, but for me being able to have everything done in one fell swoop is what I needed. I would def work with Brett and his team again. read more

I needed a new circuit and outlet in my garage to charge an electric vehicle. Every other electrician I contacted either jerked me around or tried to sell me stuff I didn't need. Lights Out responded quickly and did the job quickly and at a reasonable price. I would absolutely use them again. read more

They are the best. Their weed is Fire and it's amazing. I'd definitely invite my homies here.

I'm not sure why you would call anyone else. Brett is prompt and friendly and absolutely knows his stuff. We've used them for two different light and electrical renovations. In each case Brett and his crew has been professional and efficient. Brett always helps us make the best decisions and serves as a designer In addition to everything else. Very happy and satisfied. read more

Lights Out - Lighting Fixtures & Equipment Near Me - San Francisco, California

This review is long overdue, as Lights Out has done all my electrical work since my downstairs condo neighbors discovered them on Yelp nearly 8 years ago. They are terrific! One of the things they did was to install a motion detector that worked with our existing vintage ceiling fixture above our front steps/entry way. This worked beautifully for years until it appeared the bulbs had finally burned out. But when we tried to replace the two bulbs, it was a real challenge. The light stayed on - but it was very dim - & we could not turn it off. We reached out to Brett, who gave us detailed advice on the specific bulbs to look for so he could save us the cost of a visit. Brett even called me one night after hours to help us troubleshoot. And explained how to shut off the very dim light, which was in danger of burning out the expensive motion sensor, from the panel inside the downstairs unit. We would have never figured that out on our own. Turns out we had to hunt down dimmable incandescent bulbs, which are no longer sold in CA as of 2020. Luckily my neighbor found some before the year ended & we were able to finally fix it ourselves - all thanks to Brett's free advice. Now that's customer service! Thank you, Lights Out! read more

Used him on the strength of the below reviews, but his price for 10 minutes of work to replace a ballast in a flourencent light fixture in my kitchen was $155!!! The below reviewer got a rate of $85 for just under an hour's work. Interesting. Anyway, my light works. And my wallet is lighter. read more

We enjoyed working with Brett and think he did a great job installing lighting in multiple rooms in our condo. He was professional and left the place immaculate. Also what was incredible helpful was his taste for design and recommendations. Only downside is that we had some trouble working with Brett in the beginning. It was nothing substantive relating to lighting, but more logistical. Wife and I work long hours during the week and often on weekends and are often times called away on short notice. When we don't have jobs that regularly get us home during normal hours it was difficult to find times to meet and on the weekends when we had windows in between calls there were some issues with tardiness. That said, once Brett understood these constraints and that we weren't just being jerks he worked around our schedules. Probably our fault for not setting expectations and being more demanding in the beginning. We'd recommend Brett to anyone who needs lighting work. With the benefit of some communication about expectations, he really does a great job and is a pleasure to work with. read more

These guys know what they are doing. My wife and I bought a fixer upper, and shortly after, we hired Brett, Felix and Shad to do all the electrical that was necessary in our new home. Mostly because, they were the most reasonably priced, and they gave me warm fuzzies. lol You can tell right off that bat that they have been in this type of situation before. After discussing plans the team quickly put in for a city permit, and inspection, took out all of our knob and tube throughout our house, put in new wiring and revamped the circuit box in the garage. The were super flexible with the other contract work that was happening in the house, (floors, drywall, etc.) and were super accomodating with our schedule and budget. I couldn't have asked for anything more in regards to an electrician. If you need to hire someone for any type of electrical work, big or small, these guys are the guys to do it. Hire them already! read more

It was with a bit of skepticism, mostly due to the negative reviews of Lights Out that I placed a service call with this business. My dubiety was soon quelled, as my experience with Brett was nothing short of excellent. In fact, I am planning to have him back out to my house to fix some long-standing "honey do" electrical stuff. In a nutshell, I had misconfigured two Lutron sensor/dimmer light switches in a hallway. I configured a master-master scenario when I should have configured a master-slave configuration. All it took to repair the issue was five minutes on the phone and a 20 minutes service call at my house. Brett, even went back to his shop to pick up a slave light switch and returned within a few minutes. I recommend Brett and the Lights Out team for all your electrical repair issues. read more

Edit: in response to Brett's comment on 1/5/2016: Brett, you did in fact speak with me, as written in my original review. It's great that you have "thousands of happy clients"....unfortunately i cannot say the same about my experience with you. And, no, I don't like "bombing peoples yelp pages" as you suggested in your comment....I've had great experience with Yelp and all of my reviews are positive with the exception of yours. Cheers. ____________________________ Original review from 3/13/2015: Whoa - Incredibly rude and condescending. I spoke with Brett on the phone, describing the electrical items of which I was looking to get estimates. Was really surprised on his snappy attitude, I've never had an experience like that with a contractor in my years of using contractors/tradespeople. Spoke with/interviewed several other electricians in the City - all of them were pleasant and professional, unlike my experience talking with Brett. read more

I have been working with Lights Out for a couple of years now and I have nothing but great things to say about them. They have been able to troubleshoot electrical and lighting issues in my home and for my clients (I am a realtor). I have used them to help me pick out and install lights for clients on a budget when staging, and when they want to make their home "sing" after they've moved into the new one. Brett even helped me replace the aging lights in my own home in the dining room and master bedroom. They always call ahead to let me know they are on their way. Once there, we walk through the project to make sure everything is clear and then again at the end to show me that everything has been done. I would highly recommend Lights Out for any new lighting,retrofit or electrical troubleshooting. I have referred them to many friends and clients. read more

I was indecisive and delayed my project for over a year. Brett was patient and very helpful when I finally got around to making up my mind on what I wanted done. He recommended someone very thorough for part of the project he couldn't do and was always very responsive when I had questions. His team is great and trustworthy and I am delighted with the completed project. Lights out does excellent work (detailed and by code) and follows through. I would definitely recommend them and use them again if I needed more work done. read more

Lights Out are the best! Brett and his crew really know their trade well. They are professional, efficient, and reliable! Friendly, too. read more

Lights out did a wonderful job on our installation. They helped us decide what we needed, how much it would be, and were highly professional along the whole way. A 30 minute consultation and 2 hours of labor was all it took to install dimmers, a nest doorbell, and give us some ideas for lighting improvements. I cannot more highly recommend them if you are looking for an electrician. read more

I had Brett out a couple of times. The first time he did a great job. However last time, he did not. I have some overhead cable lights and they kept flickering. It wasn't the bulbs so I called Brett. He came out and played with them a bit and they went on. 10 minutes after he left they went out. I called him and instead of him coming back, he told me to play with the cables again. That's not fixing the situation and I didn't pay for an electrician to fix it incorrectly. I'm now calling another electrician to get to the real problem. I'm sorry Brett didn't work out or spend the time to do it right. read more

Called Brett to hang a new fixture. He promptly scheduled my appointment. He arrived on time and with a friendly smile. He suggested an install that would save me some bucks. Love it. He worked super fast. We talked Cleveland Browns football. New fixture looks great. Brett rules. Call him. read more

Lights Out - Brett in action - Lighting Fixtures & Equipment Near Me - San Francisco, California

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Brett has helped us out with several projects now, some small (replacing a dryer outlet, troubleshooting GFCI issues) and large (running a new electrical line for a new HVAC system). He and his team were always responsible, reliable, and courteous, and did great work at a reasonable price. read more

I called Brett to help me with putting up my dining ceiling light. He was courteous, funny and very helpful. He advised me for the best way to put the lights up, and gave me insight on the best placement in the room. His quote was reasonable, and he stuck to it. He even spent some time helping me set up the lights. Thumbs up! read more