2 "Tag-Team" electricians worked well with each other and kept me informed. They fixed and rewired…read morea complicated situation. I liked the idea in the future of doing a complete diagnoses of this 1976 house electrical system! They were quick to respond when I asked for their help and got back to me as soon as they had an opening. I will use them again. 5 stars! SJTS

I contacted Chesapeake Electric after the outlets and switches on one circuit in my home stopped…read moreworking. The technicians arrived as scheduled, acted professionally, and explained that the outlets on the circuit had not been pigtailed when the home was originally wired. They identified separated wiring and signs of overheating in some locations, including burned drywall behind certain outlet covers. I initially paid an $85 service fee and then more than $500 for a more extensive assessment. After that assessment, I was given an estimate exceeding $2,500 to address approximately 10 outlets and switches on the circuit. I was told that the entire circuit needed to be corrected and that they could not determine which individual outlets were causing the problem. When I asked whether only the damaged locations could be repaired, I was told that was not an option. After I paid a deposit toward the proposed work, the technicians disconnected and capped three affected outlets and restored power to the remainder of the circuit. This raised questions for me about why the entire circuit had initially been presented as needing immediate repair. When I asked about repairing only those three locations, I was quoted more than $500 per location. Whole-home premium surge protection and service-plan memberships were also recommended. By coincidence, another electrician was working at a neighboring home that day. He identified himself as a master electrician, inspected the issue, and gave me a different professional opinion. He told me that the entire circuit did not need to be replaced. In his assessment, the three affected locations needed repair and the remaining outlets on the circuit could be pigtailed. He estimated approximately $700 for the work. I then contacted Chesapeake Electric's office and asked to cancel the deposit. The manager listened to my concerns, spoke with the technicians, and called me back. He explained the company's reasoning and said the broader electrical work could be beneficial if the home were inspected in the future. However, that explanation did not resolve my concerns about the difference in the proposed scope and pricing. I also received appointment and follow-up text messages from someone identifying himself as "Mike." Based on the wording and interaction, the messages appeared to be generated through an automated or artificial-intelligence service. However, the messages did not disclose that I might be communicating with AI rather than a real employee. I found that confusing and uncomfortable. In my opinion, customers should be clearly informed when appointment scheduling or follow-up communications are being handled by an automated AI system. Although the technicians were courteous and professional while at my home, I was not comfortable proceeding after receiving such a substantially different assessment and estimate from another electrician. Based on my experience, I strongly recommend obtaining at least one independent second opinion before approving costly electrical work, memberships, or additional services.

responsive courteous and knowledgeable. Their attention to detail and accommodating lasy minute…read morerequests

The worst!! Prices go up and up and quality of customer services goes done. I do not recommend…read morethis company.

I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

The good is that they have a considerable amount of light fixtures for a storefront. I liked the…read morefact that they had small lampshades to fit my wall sconces, but wished they had more color options other than beige or white. Also, the limited attention I got from a salesperson did not provide the ability to order the shades in another color. (It was not warm or welcoming) Additionally, their inventory was a bit dated and pricey.

These people repaired an exterior light fixture for me by installing a new socket inside of it…read more The owner of the shop is Roger. This is one of the few shops around DC that is still doing repairs. They are located in the Langley shopping Center in the heart of Maclean, Virginia.

Incredibly responsive and easily communicates what needs to be done. We're holding onto his number…read morefor any future electrician work in our house. Thanks for the great work!

I've work with Anthony's Electric a few times over the years. He's is always quick to reply and…read morerespond. His work always does quality work. He's installed new switches and helped fix problems created by not so talented electricians. His pricing is always upfront and competitive.

Ursula was nice and pleasant to deal with…read more The warehouse guys, not so much. talkative, nonattentive.... I mostly just wanted to talk about the product: I purchased a Ceiling light that was missing hardware, had rust on parts of the metal, and was obviously a REPACKAGED mess. I know a good electrician install guy who decided to sort through all of the mess to hang it up for me. I had been dealing with too much to do return. I'm sure if you get unopened items, youll be fine. But beware of the boxes with extra tape, because there will be crap in them and also crap missing or rusty.

Go see Mary B, she is the best! Ignor the review below, she has no idea what she is talking about…read more All I can say is Great Customer Service!

They did a fantastic job diagnosing and fixing an issue where whenever something was plugged into…read morean outlet in the living room, all of the kitchen appliances turned off. The first electrician I had come out was stumped by the issue: These folks figured it out within 15 minutes and had it fixed within an hour. They charged a very fair price for the service. Cannot recommend enough!

I highly recommend Three Brothers Services, LLC, for your next electrical project. I found them on…read moreYelp and reached out to Saul and he immediately got back to me. He was able to get to my house within a few days and he assessed and fixed the problem within a hour. Our laundry dryer plug had begun to spark in the outlet and one prong was completely melted. Saul was able to upgrade us to a four prong outlet and added a four prong plug to our dryer. Saul was even proactive and noticed some other problem plugs in my basement that need to get fixed. Will definitely use again! Thank you, Saul!