I'm not sure what this issue is with this company. I reached out because I had an issue with my…read moredishwasher and seeing all of his glowing reviews I thought he could help me. When I spoke to him on the phone he seemed like he wanted to help. He asked for my model and said that he could fix the motherboard of my model. I was in a pinch because I have a short term rental property on island so I was trying to get something as quick as possible. Well I kept following up with the guy and all he would text me was to hang in there! Ok I'm Mahalo and have the island spirit but two days later he still doesn't get back to me or respond to my messages. I would be cautious to work with this company considering they lead you to believe they will help you but then kind of go dark. Disappointing to say the least...

We are currently communicating via text message. He did respond quickly after I messaged him. He…read moreasked for my make and model number and details of my washer problem. Waiting for a return response to see when he'll be able to come to my home to check out the washer. I will submit another review and this process unfolds.

Alan worked on our washer and dryer recently he is a Pleasure to work with.The Dryer was new but…read morewasn't hooked up correct by Home Depot he fixed that. Our Washer wanted to dance not finish a spit cycle Alan went directly to the Root of the problem and fixed it and saved us from having to buy another new appliance thus he is my hero ***** I will call him next time we have a problem! J&C

Excellent and efficient service. Very accommodating to our schedule . The washing machine is…read moreworking beautifully. Mahalo for doing such a great job. No more rocking and gyration of the washing machine during the spin cycle. Pearl in Ele'ele.

Master Appliance provides excellent, high quality service with great communication. Adam (Derek)…read moreand Laurie are an efficient, friendly team who have helped us repair a variety of appliances. We appreciate their follow up and clear communication about diagnoses, needed parts, and associated costs. Highly recommend!

From the owner: Aloha Master Appliance Doctor is a locally owned and operated appliance repair business servicing…read moreall of Kauai, Hawaii customers, with 15+ years of experience and knowledge. We repair most brands of Washer/Dryers, Refrigerators, freezers, and Stoves/ovens. You can book and appointment Online at our site or text or leave a message 24hrs a day. We will reply that day or the next morning. Our service is reliable and our rates are reasonable. Licensed and insured. Mahalo for choosing and trusting us to help your appliance feel better.

They canceled on us THREE TIMES. We were without our refrigerator for over a month. If you…read moreschedule a repair, they give you 8am -5pm time window, so we had to clear our schedules only to be canceled on the day of. Finally canceled our service request because we had no faith that they would show up. The support is frustrating. If you can reach a real person (most is AI), they can't do more than reschedule.

After scheduling a repair with original technician for 7/16, AI changed repair date to 7/15 saying…read morethe part would not arrive in time? No technician 7/15, no technician 7/16. Now I received an email without explanation partial refunding my service charge but still charging diagnostic fee of $129 + 5.81 tax. and asking if I want to return the part! Called their service center and was told to call back tomorrow morning because repair scheduling was closed and customer service person could not help! In reading other reviews this seems to be a pattern! Tried to call local Sears Service, Lihue and they are not answering calls! STAY AWAY FROM SEARS APPPLIANCE REPAIR until they get their AI act together! Will follow up after trying again tomorrow to reschedule!

Please update your phone number. We have been receiving lots of calls/texts from people looking for…read moreyou and needing help. Mahalo!

There was a really great person who came to give me a quote. I followed up, they are in a lot of…read moreprojects, said they would get back to me. It's about 2 months later. I have no idea if they are good at what they do.

DaKine Handyman has a team of very skilled workers including the GM. They aren't inexpensive and…read moreare extremely busy. However, if you have a job that requires high quality work and have some flexibility on scheduling, this company is a great choice!

Our project was too complicated and needed a licensed contractor…read more May be good for smaller projects.

From the owner: Located on Kauai, Hawaii. Offers Handyperson Services, Painting Services, Tile Repair, Wood…read moreRepair/Restoration, Carpet Repair/Restoration, Flooring, Pressure Washing Services, Window Cleaning Services, Vacation Rental Cleaning Services.