Master Appliance provides excellent, high quality service with great communication. Adam (Derek)…read moreand Laurie are an efficient, friendly team who have helped us repair a variety of appliances. We appreciate their follow up and clear communication about diagnoses, needed parts, and associated costs. Highly recommend!

From the owner: Aloha Master Appliance Doctor is a locally owned and operated appliance repair business servicing…read moreall of Kauai, Hawaii customers, with 15+ years of experience and knowledge. We repair most brands of Washer/Dryers, Refrigerators, freezers, and Stoves/ovens. You can book and appointment Online at our site or text or leave a message 24hrs a day. We will reply that day or the next morning. Our service is reliable and our rates are reasonable. Licensed and insured. Mahalo for choosing and trusting us to help your appliance feel better.

They were punctual, friendly and quickly fixed my issue with my brand new refrigerator door. I will…read moredefinitely add them to my contacts with 5 stars!

The technician was friendly and efficient. Everything was fixed as needed. Highly recommended.read more

DK Repair Solutions is A TOP NOTCH Choice for your repair needs. They are EXCELLENT !! we live in…read morethe Kilauea Area, and called Dan and, He came out NEXT DAY !!. after trying a few friend recommended services All of whom said they did not want to service our high end stove Dan fixed it all. Dan came to our home without hesitation, Looked at the unit did a lot of research, called the manufacture, researched & ordered parts and was excellent with keeping us up to date and informed with his progress. If you want a service oriented, Knowledgable, Hardworking, Honest , and very Professional repair service , I highly recommend Dan at DK REPAIR SOLUTIONS for any repair

I'm not sure what this issue is with this company. I reached out because I had an issue with my…read moredishwasher and seeing all of his glowing reviews I thought he could help me. When I spoke to him on the phone he seemed like he wanted to help. He asked for my model and said that he could fix the motherboard of my model. I was in a pinch because I have a short term rental property on island so I was trying to get something as quick as possible. Well I kept following up with the guy and all he would text me was to hang in there! Ok I'm Mahalo and have the island spirit but two days later he still doesn't get back to me or respond to my messages. I would be cautious to work with this company considering they lead you to believe they will help you but then kind of go dark. Disappointing to say the least...

Alan worked on our washer and dryer recently he is a Pleasure to work with.The Dryer was new but…read morewasn't hooked up correct by Home Depot he fixed that. Our Washer wanted to dance not finish a spit cycle Alan went directly to the Root of the problem and fixed it and saved us from having to buy another new appliance thus he is my hero ***** I will call him next time we have a problem! J&C

Excellent and efficient service. Very accommodating to our schedule . The washing machine is…read moreworking beautifully. Mahalo for doing such a great job. No more rocking and gyration of the washing machine during the spin cycle. Pearl in Ele'ele.

Glenn has saved us several times at short notice with three different refrigerators! In all cases,…read morehe came by with very little notice to make sure we stabilized the refrigerator and wouldn't end up with any damage to the floor or walk & then came back within a day or two to diagnose the problem. Bingo every time & thank goodness that so far all have been fixable. Glenn is very competent, extremely reliable and practical, and incredibly conscientious. We're so grateful for all of his help and to have him in our neighborhood!

Glen has service us in the past. He returned my call promptly and told me that it was not worth…read morefixing the problem. Very honest and open about it. I respected his opinion him now will live with it rather than try to spend numerous dollars trying to fix it.

They canceled on us THREE TIMES. We were without our refrigerator for over a month. If you…read moreschedule a repair, they give you 8am -5pm time window, so we had to clear our schedules only to be canceled on the day of. Finally canceled our service request because we had no faith that they would show up. The support is frustrating. If you can reach a real person (most is AI), they can't do more than reschedule.

After scheduling a repair with original technician for 7/16, AI changed repair date to 7/15 saying…read morethe part would not arrive in time? No technician 7/15, no technician 7/16. Now I received an email without explanation partial refunding my service charge but still charging diagnostic fee of $129 + 5.81 tax. and asking if I want to return the part! Called their service center and was told to call back tomorrow morning because repair scheduling was closed and customer service person could not help! In reading other reviews this seems to be a pattern! Tried to call local Sears Service, Lihue and they are not answering calls! STAY AWAY FROM SEARS APPPLIANCE REPAIR until they get their AI act together! Will follow up after trying again tomorrow to reschedule!

Our Frigidaire oven was under warranty and we were set up with these jokers for a repair. We waited…read morea month for the appointment. The day came and went. They no called. No showed. Would not respond to my calls or texts. Completely ghosted us. Terrible terrible service! So unprofessional. I would never use this outfit for anything!

Mid diagnosed problem and bad customer communication I had refrigerator stop working. They came to…read moremy home and said they would return to repair. I waited over 2 months and they still did not return. Had to go to sears repair with super fast service and correct diagnosis I would not recommend them.