Good place to get your vacation clothes clean. You drop it off, they clean it, dry it, pack it up…read more Simple! Bring cash!

Our hotel staff recommended this business, and it was great! We dropped off around 3pm and had a…read morefresh load of laundry waiting for us the next morning. I'm super sensitive to detergents, and was impressed how the laundry was clean, scent free, and perfectly folded! Highly recommend!

BAD BUSINESS PRACTICE -…read more 12/21- I paid $12 to use a larger washer but it wouldn't start. I called the number on the wall and spoke to a guy named Josh, who I assumed was the owner. He tried to trouble shoot, but it didn't work; he said he'd refund me the $12. 12/27 - I followed up, he confirmed he'd send refund if $12 charge didn't post. 12/31 - I followed up again about getting refunded. No answer, no refund. Jan. 13 - Still no refund. Disappointing, it's really more about the principle of doing what's right and not ripping off your customers than the $12 refund. You suck Laundromat Express Kauai - do better for your community!

I would not recommend this laundromat based on my experience…read more Machine #9 did not have any hot water, even though I paid to use it. I contacted the owner to explain the issue, hoping for a refund or at least an apology for the inconvenience. Instead, I was met with rude customer service. The owner refused to reimburse me, was dismissive during the conversation, and hung up on me before I could finish explaining the problem. Equipment issues can happen, but how a business responds to its customers is what matters. Unfortunately, the lack of accountability and poor customer service were very disappointing. I hope the owner fixes Machine #9 and treats future customers with more respect.

Lots of machines, dryers and change machines. There's a Big…read moresave market next door so you can get travel size soap and dryer sheets if the machine is out in the laundromat. Deli or McDonald's if you want to get lunch while your clothes are in the machines.

Service is great. They are very good at what they do. I have been disappointed. They were also the…read moreonly one that I found close to my work that would clean large table cloths. The price was great and they did an excellent job. I will definitely recommend them to everyone I know.

Very demeaning and embarrassing customer service on behalf of Lisa…read more Upon picking up my items I was told I owe money on my ticket due to an error made during drop off. I was told I owed $16 more. I asked for clarity on what I paid and what the difference is. Lisa then was very dismissive and said you know what it's good just go. It's taken care of. Mind you there was a line of people in the store to witness this. I felt so embarrassed and belittled. I've been frequenting this business for quite some time now because they're local and convenient. However, today's transaction truly impacted my decision on not to return. I'll be picking up my last item and taking my business elsewhere. Lisa, if you're having a bad day, I hope it gets better and I hope no other customers experience this kind of treatment from you Mahalo to Jason for personally calling me to apologize for this horrible experience. he mentioned that he spoke to Lisa in length about the importance of providing quality customer service in hopes of not repeating this in the future. Word of mouth travels fast, especially in an island community and can have severe impacts positive or negative. as I do have one piece left to pick up, I may consider patronizing them again in the future.

Has a 2 star rating, but I've never had a problem here. A well kept place, even though it's a bit…read moredated & worn out, but even when something breaks, the owners always seemed to be relatively timely in marking machines that were broken & fixing them. $2.75 for a wash. They have both commercial & economy size washing machines. All driers are commercial size. Between wash & dry, I usually pay around $6 to do my laundry. So it's a good deal.

It depends on the day and time but you always have to wait for a washer because alot of the…read morewashers/dryers are always broken. Also, it needs to be cleaned, the washers especially

Horrible place he machines are severely outdated, most had tape covering the coin slot, indicating…read morethey didn't work the machines that didn't have tape covering them didn't work. . the facility is filthy. we spend about 10 minutes trying to get several washing machines to work before we loaded up and left. it was a dirty shady feeling place. run from this laundromat as fast as you can

Came here just to dry clothes. Dryers are commercial but same size as residential. $0.25/5 min. I…read moresplit my load into 2 dryers because I stuff the washer at home. Took about 60 min to dry. Washers are standard residential top loaders and run $2.50/load. No late night laundry here though, last load of wash at 5:30 and doors close at 7:00 pm. There's one change machine. Accepts $1's and $5's. Got one vending machine, but some selections don't always work so I'd bring yo own snacks and detergent. Got 2 folding tables and plenty benches to sit. Only 2 parking spaces for dis place but maybe can park along fence where the plumeria trees stay.

Dis is da only laundromat on dis side of da bridge so if you gotta dry clothes ... Dis is whe u ste…read more:) smack in da middo of town, on da inside road. You can hang out in tamago park wen your clothes ste dryin.

Functional. 2$ a wash. A little dingy. I bet white clothes pick up the red dirt coloring easily so…read morebe ware. Detergent across the street in small bottles at the ishihara market.

reliable! so much space. a big table that one can comfortably fold laundry. the staff is friendly…read more i feel safe here i don't worry about a machine being broken, they take such good care of everything. it is so clean and i notice that they clean after someone uses the machines. no weird smells and good quality machines. there's a great cart that helps move the laundry around :) overall a great experience :) thank you!!

I had a very upsetting experience today at DC Laundromat in Waimea…read more Kauaʻi has been my home for 33 years, and I understand and respect the local culture and community. I rarely ever have conflict with anyone, which is why this experience was so shocking to me. I was helping someone do laundry and went to this laundromat because it was nearby. I had not used a laundromat in a long time and initially tried using coins, only to realize the machines required a special payment card. A kind customer explained that I needed to purchase one from the office. When I went to the office window and handed over my credit card, the employee told me they did not take cards and asked if I had cash. I said, "Oh, they don't make it easy," and handed her $2.75. At that point her tone immediately changed. She aggressively asked me, "Who are they?" and started acting hostile toward me. She then said the card cost $3, and when I politely asked what I was supposed to do with the extra quarter left on the card, the situation escalated even further. She called me "cocky," told me to stop complaining and to get out, and said to "go to ʻEleʻele and do your laundry there." She then came out of the office with very aggressive body language, yelling that this was her establishment. I repeatedly tried to stay calm and simply explained that I needed to finish loading the machine since I already had the laundry there. Later, while trying to read the posted payment rules near the office window to better understand the system, she again came outside yelling at me to leave. I was not causing any disturbance or behaving disrespectfully. I even told her I would leave and wished her a blessed day, but she continued yelling, pointing at the cameras, and threatening to call her boss. I honestly do not know what caused such an extreme reaction, but I left feeling humiliated and shaken. No customer deserves to be treated this way for simply asking how the payment system works. Unfortunately, I only managed to record the very end of the interaction after things had already escalated.

shitty place there is absolutely no WiFi there whatsoever no vending machines that even come close…read moreto working there is no phone number to reach anyone for help or a or anything like that for that matte...better to go to the laundromat up the ro right before Wai'anae McDonald's it's located across from aloha gas statio.

What a way to start my first time using this Laundromat, no phone numbers to call...Yelp has a…read morephone number but it don't work! So yes I just got robbed from this place, NO employee around, if you can avoid this place do so!

I was looking for convenience soup didn't have to drive all the way to Wahiawā. After spending all…read morethis money and my white bath towels had stains that I didn't come there with. Wow ! I had to take the Everything home to hang up to dry because the dryers are rubbish. $0.25 for 2 minutes. I wasted $5 for 20 for two dryers. I had very little towels and clothing. Such a waste. Don't go here unless you've got money to just give away. Spend the gas and go to Wahiawa laundromat.

dirty major of the machines dont work. reason why i come here is cause i live in the area. the…read moremachines are expensive as well thr dryers are the only good thing.