If I could give negative stars, I'd be writing this review from a black hole…read more Our family GP is right across the street from Lenox Hill Radiology. Naturally, we thought, "How convenient, they'll just send the scans right over." Big mistake! Apparently, location doesn't equal coordination. It's more like they're across a spiritual void where logic and communication go to die. DAY ONE We walk in. They say, "Only the X-ray is needed." Cool. No mention of the ultrasound. None. Nada. Zip. Next morning? We get a call saying my mom "missed her ultrasound appointment." Excuse me? What appointment? We were never told there even was another one. Not by the doctor, not by the front desk, not by the psychic medium this office must be relying on to deliver information. But fine, we rebooked and got lucky with a same-day slot. And that, my friends, is when the fun really began. DAY TWO We're told, "We'll send the results over as soon as the first scan is available." Plot twist: they didn't. Fast forward. I'm literally in the parking lot, my mom is back at the GP, and the doctor's office calls while we walk in: "Hey, we didn't get anything." So I tell the doctor, "Hold on. I'm walking into LHR RIGHT NOW." Some front desk staffer gives me a look like "why are you back again?" glare, like I'm the problem here. I ask about the scans, and she hits me with a "We already sent them." I said, "Are you sure?" and I got a stare that could have peeled paint off the walls. The kind that says, "Get out of my face before I pretend to hit send again." Spoiler: They still hadn't sent anything. Cut to today. FIVE OR SIX DAYS LATER, I calll the GP's asking if they ever got the results. And magically, at that exact moment, boom, the scans are finally sent over the minute I called! Coincidence? Divine timing? Or did someone at LHR just finally panic when they realized we weren't going away? Bottom line If you want an experience that combines mystery, rage, and the thrill of chasing your own tail in a medical setting, this Lenox Hill Radiology location is for you. If you'd like your scans sent within the same geological era, go literally anywhere else.

Just left here for 6 month bi lateral mammogram and sonogram. Refused to do my left breast, only…read moreright breast??? Why??? The left breast gives me the most problems and has had 4 or 5 biopsies but wouldnt even look at it? Makes no sense. I will be going elsewhere from now on. Sonogram tech was a little nasty too!

I came here for the first time for a test my doctor wanted me to have. The girls at the front were…read morevery nice and welcoming. I did not have to wait long which was a relief. The girl who did my test was soooo sweet and so thorough. She took her time and made sure to cover everything the doctor needed her too. She said it can take 48hrs-7 days about... They read it a day later and sent it to my doctor. I was anxious on my results and my doctors office was closed all weekend. I called to see if I could pick up the results and again the girl I spoke with was so so sweet and I went right in and picked them up. Would come back here again if needed.

Rudest staff. Horrible manager skills. Dr Albert Zilkha is too old to be reading studies…read more.. Especially mri's which are the most expensive and intricate method of imaging. The facility has mice and centipedes. This place is a horror.

also known as zilkha radiology with offices in both east islip and west islip. if i had to do it…read moreover i would chose another radiology facility such as zwa and pes (i'm not here to advertise for them so i will only give part of the name)

Not afraid or embarrassed to say this is where I had to go get a mammogram. On the second floor,…read morethe women's department is separated and felt welcoming. My tech was Stephanie and she was wonderful. For what could have been a super unpleasant experience wasn't so bad. Stephanie even made sure all the appropriate doctors were to get my results with the front desk. Very much appreciated that. Happy to say all is clear and I'll be sure to come back annually.

BEWARE: DO NOT GO HERE. After 10 years of going here for my mammograms, I randomly received a…read moreseparate bill by a Dr Savaritis who wanted 'additional' moneys outside of what the insurance co. paid for the first time. This was sent to a collection agency until I paid the bill. I will never go back there again.

THE WOMEN AT MASSAPEQUA LOCATION.. SONGRAMS AND MAMMOGRAMS.. ARE VERY NICE AND KNOWLEDGEABLE. AND…read moreNICOLE IS WONDERFUL AT THE FRONT DESK When trying to call for an appt is another story. Most are working from home.. and when you can't hear them they get annoyed...even though its their fault.. dogs barking, doors slamming.. the incompetence and lack of respect is incredible..No one does their job correctly.. no one is polite..I was taught to talk with a smile.. no one in the workforce is being taught politeness.. or pleasant customer service So disgusting

I came to this northwell imaging location because the appointment for my sonogram was 2 weeks…read moresooner than at my closest location. Although it was a little bit if a drive, it was easy to find. There was plenty of parking which is good. When I entered, the woman behind the desk prompted me to sit down but the waiting room waa PACKED!!!! Like totally full!!!! Being immunocompromised and Covid still being a big part of life, i told her I didnt feel comfortable and asked if I could wait in my care. The woman was a little rude about it at first but then I just gave her my cell phone number and walked out. A minute later my phone rang. It was a different woman who apologized to me and then emailed me my paperwork to do on my phone. She informed me that the technician would call my cell phone when it was my time. A little while later, like 15 minutes, karen, the technician called me. I entered through the side entrance so I didnt have to walk through the packed waiting room. The sonogram room was clean and had a nice picture on the ceiling above the exam table area. Karen was an excellent technician and talked me through everything. It was overally a good experience other than my initial impression of the waiting room and first interaction with the woman behind the test. I do recommend this location however if you are immunocompromised maybe just plan to wait in your car.

This MRI facility stands apart. The staff is friendly and courteous. The MRI unit is totally open…read moreand there is natural lighting with soothing music. I slept through my entire procedure,it's very comfortable there ! Thank you radiology associates!

The techs are wonderful and always attentive There is no better time lace to go for a mammogram.read more

Wonderful people, with an awesome experience! I was sedated for my MRI, (I am highly…read moreclaustrophobic) and cannot say enough good things about this place. The nurse, anesthesiologist, and the assistant were all so, patient, kind, and empathetic, which put me immediately at ease. I would highly recommend this office, to anyone that is fearful of MRI's. It was also (from check in to check out) a total of a one hour office visit. 5 star experience!

My appointment was at 8:30 I got here at 8:05 it is almost 9 and I'm still waiting I am ready to…read moreleave. They expressed they are 10 minutes behind but now I'm waiting a half hour and I have somewhere else to be at 10 and I explain that. I'm mad because I had another place but I canceled to come here wrong move. This place is hidden in the front of it there's dirt they need the landscaper to blow the leaves alway. Rugs to need to be cleaned or changed out it's a nice place I guess but I been to better maybe a shampoo will work. I'm just trying to get a mri and I feel if you're running extremely late let me know so I can plan around it. If you see the certificate it looks expired. Brian was nice very polite doing the mri the girl at the front she was ok but when I left she looked upset didn't say goodbye or have a nice day after I spoke to her. I'm glad Brian moves around I will go see him but not that place again

Sherry is a rockstar!! She helped my husband get a quick in/out appointment and got the MRI looked…read moreat and signed off on, so he could get the proper treatment. She is an asset to this location and deserves a raise!

Always Friendly! Very Helpful!…read moreKnowledgable! Top Rate Medical Professionals!

I can't believe this place is even open to the public. My daughter went there with clear symptoms…read moreof an upper respiratory infection only to be turned away and told to take DayQuill. Woke up the next day much worse only to go to another Doctor who then prescribed the proper antibiotic to treat this type of illness. I put a call out to the clinic today to get some information and let me tell you, they couldn't give a hoot what happened and talked to me like I was a child. Even worse than that. Do not go here. You are better off going elsewhere. Just look at the review and you will see why.

Stay far away from this place poorly run rude doctor and employees!! I had a biopsy and now have a…read morescar from that but I had surgery at Sloan and I didn't get a scar from breast surgery!! Awful place

I had a very disappointing experience due to the behavior of the front desk receptionist and the…read moreradiology nurse sitting next to her. From the moment we approached the desk, they were rude, dismissive, and had clear attitudes, which made us feel uncomfortable and unwelcome. There was no courtesy, patience, or professionalism shown--basic customer service was completely lacking. In a medical setting, patients deserve to be treated with respect, not attitude. I hope management addresses this issue because this kind of behavior reflects poorly on the entire facility. I will not be taking my mother to this place again very unprofessional. This place doesn't even deserve a single star