A few days ago I had the unfortunate experience of having to be rushed to the emergency room at…read morethis hospital. I have nothing but praise for the emergency room staff of doctors and nurses. I'm sorry I was in so much pain that I don't recall names but to the woman at the desk who whisked me in to the E.R. staff I want to say thank you so very much! Now to the nurses on the 2nd floor G Wing I believe I want to thank you from the bottom of my heart. Sorry if I kept you busy changing 50 bags of fluid that kept my catheter flowing. You nurses are truly dedicated, hard working and go above and beyond. Special shout out to the ones whose names I can remember and those I don't . Amanda, Litzy, Brandon, Maria, Brianna and Tom the RN that was called in when I had an episode. You guys rock. Again thank you all that took care of me when I ended up at Mt. Sinai.

My mother went in for a hip replacement after a fall. She ended up catching EVERY infection a…read morehospital could offer. She was on a ventilator next morning. I didn't think she'd live. She did but with all those infections. In ICU. I had to wear full length berka thing even full over the head cover which I took off b/c my mom couldn't HEAR me thru that thing. They ended up giving her tube feeding which I thought would be reversed. Dr. said no, they don't live long after that!!! They even tried only giving her water-no nutrients which I caught them doing. They wanted her to die so they could get the bed back. I reported this via email to the so-called suits, that they were committing a crime! They all appeared at 10am-offered whatever help even the dietician. They started giving her nutrients & she, of course, rallied. A nasty young woman dr-last name Hoffman, threw my mother's papers on her bed. Said she had signed DNR paper. I had her taken off my mother's "care". She then came up to me, told me how she graduated so high in her class. So what? Didn't want her near my mom. When my mother was dying they wouldn't let me in-said shift was changing!! I sat in my car alone in the parking lot as the sun went down. When I was finally allowed in all her belongings were gone! I just wanted to go in & get them. While my mother was in this hospital & they kept changing her room they NEVER moved her belongings. I did. If you are alone, no advocate, kiss your belongings, your life a quicker goodbye! After the fact, when I went to get her things they were nowhere to be found. Security said that never should have happened-I should have been let in shift change or not. Security was the only decent treatment I rec'd during my mom's time there. STAY AWAY! Other hospitals in this area. Do not go here. They should have "Abandon hope all ye who enter here" above their entry door. IMO just an extention of HELL.

Nice Hospital, but the PARKING LOT FOR VISTORS IS RIDICULOUS. You will see the gate down for…read morevistors parking and then you will be intimidated with the ideology that if you enter the parking lot and two boys approach you that you must accept valet parking?? NO, YOU DONT FOLKS, SO ENTER THE PARKING LOT WITH YOUR VEHICLE AND POLITELY TELL THE ATTENDANT "NO THANKS" ON THE VALET. YOU CAN STILL PULL IN AND LOOK FOR SPOT YOURSELF, THIS IS BECAUSE THERE IS NO ACTUAL SIGN INDICATING VALET NOR AMOUNT OF MONEY TO PAY IN THE VISTORS PARKING LOT. JUST 2 BOYS ASKING "IF?" YOU WANT YOUR CAR VALET. I PULLED IN AND DROVE AROUND. I EVEN SAT IN MY CAR AND WAITED FOR A SPOT TO OPEN UP, THEN PULLED IN. I am not making any false statements here. I was there today, and i did see $8 valet parking directly in front of the hospital, but not at the visitors' parking lot. There is nothing more iratating when one comes to a hospital and wants to park in a vistors parking lot, and there are no other options to park elsewhere or nearby. There actually is one other option for parking. **Drive to New York Avenue, follow the street parking signs and park for 2 hours, then walk 7 mins back to the hospital, and see your loved one. PLEASE NOTE NO VALET ON WEEKENDS in visitor parking lot. DAVE Long Island NY

This hospital is awful. It is short on staff, has no room for patients with a class 4 infection,…read moretheir staff is completely unreliable as well as Rude. If you need immediate medical attention, choose any hospital other then that. I never want to take my love one's there ever again.

Hospital staff friendly was there due to uncle being sick and taken there. They have a Starbucks in…read morethe lobby so that was good. Doctors are very responsive to the patient

I would never go here again. There is a lack of care, unprofessional, liars etc.. I was in the ICU…read moreand the doctors aren't competent especially the lung doctors and admitting team. They do not treat you like a human being just something else that needs to be fixed.. NO COMPASSION... I was sent to another unit floor 2n and I had this nurse that only cared about her scents on her arm. Lashes falling off. So unprofessional. She never gave me my medication. And ON TOP OF EVERYTHING I ASKED TO SWITCH THE ROOM THEY PUT ME WITH A DEMENTIA PT I COULDNT SLEEP SHE PEED ON THE FLOOR ALL NIGHT PULLING MY CURTAIN... WHEN I WAS JUST BROGHT DOWN FROM THE ICU UNIT. I asked for my room to be switched and my nurse was TOO LAZY TO SWITCH ME, stating that im being rude for asking for comfort. wow WHO DO U HIRE?? I ASKED TO SPEAK TO A MANAGER SHE SAID WE DONT HAVE ONE.. liar. GIVE ME MEDS OR ANYTHING.. I LEFT AMA. I have a photo of all the meds left on my bed.

I recently toured the maternity ward at Long Island Jewish Medical Center before my due date, and I…read morehave to say, our tour guide Brenda was phenomenal. Brenda, I doubt you'll ever see this review, but you truly made the experience special. You were informative, welcoming, and made sure everyone understood exactly what to expect and where to go when the big day arrives. My partner and I were actually the only people on the tour who already had children, while everyone else were first-time moms and dads. It turned into such a nice experience because some of the other parents even came to us with questions or for advice whenever Brenda stepped away for a moment. It created a very supportive atmosphere. During the tour, we got to see the labor and delivery area, as well as the postpartum rooms. We also happened to see a new mom walking through the hallway with her newborn, which was such a sweet and special moment. Another nice touch was seeing the statistics for how many baby boys, baby girls, and twins had been delivered there this year. The tour was extremely informative and really helped ease any confusion about where to go and what to expect on delivery day. The hospital renovations also look great everything feels updated and well maintained.

If I wanted to die from my injuries while waiting to be treated, I'd come to Long Island Jewish…read moreHospital. This place makes absolutely NO sense. By far the WORST hospital on Long Island! Hire more doctors or close the shit down because there is absolutely NO reason someone should have to wait 5 HOURS just to be seen, only to be told it could be ANOTHER 4-5 HOURS before seeing a doctor. An 10 hour wait in an EMERGENCY ROOM?! What exactly is the emergency at that point?? For one of the biggest hospitals on Long Island, this is absolutely ridiculous and embarrassing. People come to the ER because they need medical attention, not because they want to spend their entire day sitting in a waiting room hoping somebody eventually gets to them. Absolutely ridiculous. Biggest hospital on Long Island and somehow the WORST. Do better!!

I was experiencing severe face tingling and numbness on the right side of my face. After a couple…read morehours of it becoming increasingly more concerning, I went to the ER. I live about 7-8 miles from all LIJ ER's and usually I would have gone to Glenn Oaks or Manhassett but since face tingling could be a pre cursor to either a panic attack or stroke, I wasn't taking any chances. I arrived around 7:15 PM on a Thursday night and was quickly triaged in about 10 mins. Another 10 mins later I had an EKG and was moved to a bed. The nurse came to set up the IV line and despite me telling her it was poor insertion of the needle she dismissed me and moved on. I'll revisit this. An additional 15 mins later I was wheeled to take the Cat Scan. Things were moving along quickly and then 2 huge cases came in via EMS. One was a 47 year old whose husband came home and found he unresponsive form what I overheard them saying was a stroke and another was 72 yr old male who they had worked on for 20 mins and he hadn't responded. I understand why I'd become secondary to them so I watched Netflix and waited... for the next 5 hrs and 20 mins until the Dr came. I'm the interim I can find no comfort because the needle feels like it's about to break off in my arm. Keep in mind, I'm not scared of needles and have a pretty high tolerance for pain. I get up, go to find her and ask her to fix. By then, my arm is buried under the bandage but my phone was also dead so I couldn't photograph. This is where things got weird. He comes over, introduces himself and asks what's going on. I give him a detailed oral report. He's not very tapped in for whatever reason and even before the EKG results return, he's already telling me " I doubt there's anything we can do about that". How? The whole point of me paying the $150 deductible and bypassing urgent care which has no copay for my insurance was because I wanted a more comprehensive overview of what is wrong. Never have I heard of someone being sent home like " we don't know what's wrong with you". Dude never made eye contact until he saw a Camo canvas bag from J Crew that was personalized with my initials and he remarked " your bag is dope". Well thanks for the compliments sir but I'm here for medical diagnosis and or treatment. This was a horrible experience. Based on the level of care I ended up receiving I might as well have gone to Jamaica hospital with all the gun shot and subway victims .

Ugh. I will never return here to this hospital in an emergency just based on room set up. Bathrooms…read moreare shared between two rooms so that means at least 4 patients are sharing a bathroom. This was the most disgusting germ infested stay ever. The bathroom grossed me and the next patient I was sharing a room with. Just imagine waking up early in the morning to use the restroom your first day there and walking into a pissed covered floor, pissed covered toilet seat and piss odor permeating the whole bathroom. I'm not a germaphobe but this really was unacceptable. As soon as they clean the bathroom, the patient in the next room would go right ahead and dirty it all over again. It's so unsanitary for a hospital. I had to buy slippers just to walk in and out the bathroom and they went right in the garbage at discharge. Never again!!!!

My mother was admitted through Mercy Hospital's ER due to psychotic issues. After overnight…read moreevaluation, she was fully admitted for treatment and was assigned to Psychiatrist, Dr. J. Chorowoski. Dr. J. Chorowski is by far, one of the best psychiatrist I have encountered. He clearly analyzed my moms age, past & present medical history, included the family's input throughout, established a workable treatment plan suitable for the patient, and clearly communicated all treatment plans from admission to discharge. He truly went above and beyond the standard expectations. Even after discharge, worked to ensure discharged patient was set up with medications and outpatient needs. There has been a tremendous improvement of my mothers mental heath under Dr. Chorowski's care and she is better on track to returning to the functioning mother who lives with mental health issues. I am so pleased with the services rendered and specifically with Dr. Chorowski. Thank you so much.

Our experience at this hospital has been extremely disappointing. My uncle was admitted to the ICU,…read moreand by day three, the neurologist told us that he would remain in a coma for the rest of his life and was essentially brain dead. Despite this prognosis, our family continued to advocate for additional testing and treatment options. By the second week, we noticed that he was opening his eyes and attempting to respond. We informed the nursing staff, but they seemed unaware of these changes. When we later showed the doctor, he stated that it was the first time he had seen such improvement. We explained that these responses had been occurring for two days and had already been reported to the nurse, yet there was no documentation in his chart. In the third week, my uncle became fully awake. Unfortunately, our concerns about his care continued. There were instances where he remained soiled for extended periods without being cleaned, and when we brought this to the attention of the nursing staff, some responded rudely and dismissively, stating they had more important tasks to handle. We understand that healthcare workers are often busy and under significant pressure, but our family felt that critical changes in my uncle's condition were overlooked and that his basic care needs were not consistently met. Based on our experience, we were deeply dissatisfied with the quality of care and communication provided during his hospitalization.

If everyone is given a second to describe what hospital care looks like, I will be right to say…read morethat neither would give a more damning description of what a bad hospital is. Terrible. You are supposed to feel reassured and safe at a hospital, but in this one, I and my ailing mother felt anything but that. For two years, my mother went there with severe stomach pain without any explanation for the pain. They proved incompetent as they flat out refused to carry out test to determine the cause of her pain. I watched my mother struggle with this pain, and it wasn't until a month before her death from stage 4 stomach cancer did they agree to do a test. It's a shambolic place been disguised as a hospital. -Shenita Etwaroo

We had a great experience with Jamaica Hospital Medical Center. After 3 Months we spend at Colombia…read morePresbyterian Hospital and one and half at NY Presbyterian Hospital Flushing, Queens, NY I should say the service provided by medical staff is far better at Jamaica Hospital than the two others mentioned above. The nurses and specially the doctors are very professional and high motivated to provide the best service. During the time that our brother was at ER and then to ICU was treated high professionally and with a lot of love. We are extremely impressed of this hospital and today and in the future, we should love to be treated to this Medical Center. Thank You Jamaica Hospital and got bless the doctors and the rest of the staff of this hospital. Family DEGA

This place is a disgrace. The ER is understaffed and not able to handle the cases that come in…read more The ICU staffs average age is most likely under 30. These are where the sickest patients are being treated but yet you have the least experienced staff treating them. A doctor who just finished their residency working the night shift... so very disappointing that an organization like NYU can't find more highly trained staff ... also very disappointing that an organization with this amount of money has tape holding up the windows in the ICU. Totally unbelievable. Threw all their money into sears on Franklin Ave and forgot they have an almost 600 bed hospital up the block that is in need of resources. Do better for the community. Very sad and very disappointed that this what this hospital has become.

Avoid if you can, go elsewhere, understaffed, never saw a DR, only AP, route to X-ray was like…read moredemolition derby ( especially pain full with a fractured leg). Total time from start to finish, 5 hrs 30 mins, left with an incorrect diagnosis to boot, fortunately my own Dr corrected the next day. Check in , security , parking all fine, but down hill from there.

Honestly, do yourself a favor and go somewhere else…read more I used to come here before it became The Home Depot Emergency Center, and it was actually fantastic. Quick, organized, reliable. Whatever happened deserves its own documentary because this place is now giving portal to purgatory. My husband and I came in on a Wednesday because of a foot injury. All he needed was an X ray and someone to look at it. We spent FIVE HOURS there, and the only medical treatment he received was having his vitals taken. They brought us to the back to wait for a doctor and then seemingly deleted us from the system. Three different nurses came over at different times, asked for his name, called him by the wrong name, and then asked, "Why are you still here? We haven't seen you?" FUN FACT... I'm wondering the same thing. WHY ARE WE STILL HERE?! After about three hours of this fever dream, they moved us to the "FastTrack" area, which I can only assume was named as a joke. We then sat there for another TWO HOURS while everyone collectively forgot we existed. Again. Meanwhile, two nurses were openly talking about how badly they wanted to go home. At that point we looked at each other and said, "You know what? We don't want to be here either, girl," and walked out. Now here's where it somehow gets even better. TWO HOURS AFTER WE LEFT, they called us to ask if we were still there. I'm sorry... what? At that point I wasn't sure whether to laugh or congratulate everyone involved on creating the most immersive escape room experience in New York. Honestly, you're probably better off going to CityMD, MedRite, or asking the guy at your local bodega for a second opinion. At least someone will acknowledge your existence. I'm genuinely convinced this place is run by NYU's psychology department as a social experiment to see how much absurdity people will tolerate before they completely lose it. I wish I were kidding.

This is my first review of an emergency department- but I wanted to give this place 5 stars. I came…read morehere in the early hours of the morning with severe back pain and nausea. I was expecting to sit in the waiting room and not get much attention since I didn't arrive by ambulance, but they quickly got me to a bed (and not one in hallway). My pain was pretty severe so they had to give me three different pain killers. But they listened each time and after the third I one I felt significantly better. I was in and out in about 4 hours, so pretty quick and efficient for a NYC ER!