Diva's Doggie Dude Ranch was recommend by neighbors and we were super thrilled to find them. I'm…read morehappy they took an extra step of a meet and greet to make sure Panda, our puppy Aussie, would fit well and to make sure he wasn't aggressive. They are easy to communicate with. I also received numerous updates, photos, and videos of panda while he was at doggy daycare. I'm happy he's able to socialize with other dogs and avoid being locked up all day. We also received an adorable report card for our puppy.

Linda and Christine did a great job caring for our two cats Pablo and Koosh while we were out of…read moretown. They were extremely communicative providing timely and informative updates that gave us peace of mind that our kitties were doing well. They also sent videos every day that we enjoyed watching. Would highly recommend for your kitty care needs.

I met Tai and Lexi at a decoy seminar In April of this year, Tai was the Instructor. Tai is…read moreknowledgeable, precise, and was able to break down the science when it comes to decoying a dog. Since The decoy seminar, I have worked very closely with Tai and Lexi when it comes to obedience and bite work with dogs. Throughout the months, I got to see in person and through their social media pages that they are meant for this profession. They are able to work with all breeds and size of the dog does not matter. I have seen clients walk out the front door with smiles on their faces with their dogs are also really well behaved because of the work that Lexi, Tai, and also their trainer Max does daily. A lot of people always talk about wanting to have more obedient dogs. This is the place to go.

I recently used their services to board my two dogs. They had previously been boarded at another…read morefacility but they were fully booked and Woof Tang, while quite a drive, was highly rated and had the cameras for their rooms that we love to have. First of all the price is great in my opinion. Their facility has plenty of play space and the livery room we got was large. We always want, maybe even need, to be able to check in on them. While on past stays we would look and find them pacing and awooing all night. Something about this place made them zen. They looked out the windows, climbed and snuggled in their bed. We signed up for both of them to get a bath before pick up but due to some error with their system only our little guy got his, which was sad because if we had to pick we would have picked her. For our two dogs it was $115 a day for the luxury suite. When we arrived to pick them up we expected our Dachshund to scream like he does when we come home and our Auggie to go crazy and we were so disappointed when they came up to us like okay cool, summer camp is over? Not one cry or bark, no jumping or crazy tail wags. Next time we hope to board them for training. Our dogs would have required 3 weeks and that just didn't work for us right now.

Having a new furry friend is always a grand new adventure. Sometimes, those adventures can be…read moresmelly and disgusting. I realized this when my 4 month Airedale puppy came inside smelling like wet dog and grass. I decided to check out Pawsmere Pet Retreat because I had heard good things about them! They are located in the corner lot in the town of Montverde by the gas stations. If you are not looking for them, you may not be able to find them. Luckily, we were able to do some digging and find out where they were. The staff was extremely friendly and actually very excited to see an Airedale because they aren't really native to this area. Usually with Airedales, they are meant to be groomed a specific way and in a specific pattern or else their hair will come out matted and unruly. Michelle, the owner knew EXACTLY what to do with him. It took a couple of hours, but when she brought him out - it was like he was a WHOLE different dog. The price was not too bad either. I paid about $45 or so for a wash and cut and will definitely be back again.

We brought our two dogs (one is 3 and has been boarded before and one is 8 months and never has) to…read morePawsmere Pet Boarding and we couldn't be more grateful we did. The owner treated them like family. She keeps it small in the way of allowing roughly 3 dogs to board at one time. This allows the dogs to get adequate attention, exercise, and safety. She sent me texts during our time away updating us on how the dogs were doing and included photos and videos. The dogs stayed almost a week and they were so happy to lucky when I brought them home. She is also a grooming facility. So she groomed them before pick up per our request. It was a great value and quality care for our fur babies. I would recommend them to anyone looking for a more personal affordable boarding option for your dog or cat.

Michelle was very accommodating and was able to take my parents dog with limited advance notice…read morewhile we went to Disney for the day! We were able to do a meet and greet the night before. She is very knowledgeable and we felt very comfortable with her watching the dog. My parents dog is 60 pounds so we called to see if she could take her and she was able to accommodate (website advised to call for more info for dogs over 35lb). She also offered other services like daycare and grooming!

I am a big time kitty person!)Even I've a doggie, but still I have 5 beautiful cats.They are my…read morebabies))And for me is important in what hands they are.That is why I trust Michelle. We moved here 3 months ago and it was time to find groomer,I'm glad I found her business on yelp. Michelle is very kind and generous to pets.She took care of our adult kitty,who needs grooming every 3 months and I'm happy that I can trust her with my kitty.Michelle is patient and caring person.Has kind heart and great energy. She even let me stay for grooming,so the cat doesn't get stressed.My cat Kisa was very calm,even purred during the groomingShe just didn't like waterless washingso she bit Michelle (sorry about that).Hopefully Kisa will behave next times).Thank you Michelle again!) And btw I think she has affordable prices for that kind of service. Parking is very easy and very convenient about everything.Driving there,destination,parking,the place,walking distance,etc) Be back in 3 months.

absolutely horrible scammers. lied to my face about exam fees, never explained the drop off system…read morethey had. Took absolutely forever when I was demanding my dog back and while I was waiting I heard them talking poorly about their other clients calling them idiots etc... do not come here !!!

It's a bad place to go. In March, I took two pets in for nail trims. I told the technician they…read moreboth had extra dewclaws on all fours. I paid the bill. Yesterday, the male dog gave a pain yelp. I checked him; his dewclaw on his right rear leg was never trimmed. Had the technician checked, they would have seen the dewclaw was so long it had grown into his toe and was infected. I made an appointment today; they cut the nail, gave me antibiotics and pain meds, and charged $170.00. I explained I was there last month to have the nails and dewclaws trimmed, and their neglect caused me to pay more. I asked why the bill was so high. They told me I am not getting a discount or any money back because the technician could have trimmed the dewclaw. I said there is no way the dewclaw can grow a half inch in one month. I then said, " You people are all about the money, " and hung up. DON'T GO THERE.

What's one thing that you don't want to happen during a pandemic? Your pet gets sick and needs…read moremedical attention. Well, our poor kitty came down with a UTI and we were SO stressed. Our usual vet (who is great btw) was closed for the week!!! We called a few other highly rated vet offices, and they never called back. Needless to say, I was so thankful this office answered my call and squeezed her in to their next available appointment. My husband and I are taking every precaution right now, given the rising numbers of COVID in Florida, and I was thankful this business was supportive of that. They did the curbside pickup where we parked and dropped her off. Then they called to share the results. The Vet spent almost 15 minutes on the phone with me walking me through what they treated and next steps -- greatly appreciated! They gave her several rounds of antibiotics, and she seems to be back to her normal self. They seem to take a lot of precautions here, so I will be dropping off another sample to them to make sure everything still looks good. (Fingers crossed) I also was really grateful because my cat deals with digestive issues (it's been an issue for years). We've tried everything from different prescription foods to meds to keep it in check. Nothing really worked great. This vet was the first one to recommend a different diet that really seems to do the trick!!!! If I had to take her in, a positive of all this is that we discovered this new food to give her. The office staff has been wonderful. I've been a paranoid pet parent and have called with several questions ... and they always respond with patience and the help I need. I also appreciate how they go above and beyond to make sure we're comfortable. For example, when I drop off samples, they are willing to meet me in the parking lot so I don't have to go in. I'm sure it's an extra burden on them, but we so appreciate it. Thank you, South Lake Animal Hospital team, for making my cat all better!

This was my first visit there with an 8 o'clock appointment. It was pouring rain and I got there at…read morefive minutes till. I looked inside and saw staff. They clearly saw me but still let me stand out in the rain. Once 8 o'clock came around they unlocked the door 2 feet away from me but I had to open up myself. When I got inside, I wasn't greeted with a hello. Only "who do we have here? ". The whole front office staff was nothing but cold and unwelcoming as if they were all miserable. In addition the front desk girl was asking me questions I already answered before making my appointment: This showed me that there was a lack of communication or care about her properly doing her job. If I hadn't put a deposit down already, I would have immediately turned around and walked out. In addition, I was given a different estimate while in the office (significantly higher) than the one given to me over the phone when I CLEARLY explained what needed to be done after already seeing another vet for an examination. This is not a place I will ever support again or recommend.

Love this place. Felt absolutely safe with my pups staying with them,…read more They have cameras you can sign in and see your dogs what they will be doing throughout the day. I havent been in 3 years - but it was great when I used them.

June was well taken care of during her recent stay. She was running around in the play yard when…read moreI arrived to pick her up and she was in great spirits. No more worrying about our favorite when we're away. Thanks Miss Kate!!

My husband and I have trusted PetSuites with our puppy, Marie, several times over the past year,…read morewhich is why this most recent experience was so upsetting. In the past, we've always had great experiences here. We typically receive an end-of-stay report detailing how Marie did with eating, playtime, and overall behavior, along with photos from group play sessions. During longer stays, staff would also usually provide updates, which always gave us peace of mind. Unfortunately, this visit was completely different. The Issue: The only communication we received during Marie's stay was a call informing us that she had been injured by another dog. We were told she had a small mark behind her ear, but when we picked her up, she had multiple marks and scratches that appeared more significant than what had been described to us. To make matters worse, we never received the usual end-of-stay report. Customer Service: When I called afterward to ask about the missing report, the employee at the front desk, Brooklyn, was dismissive and unhelpful. She told me that because Marie had already been checked out, they could no longer send one. I then asked to speak with a manager and was told none were available. I had to specifically request that a note be left for the manager, Melissa, to call me back. When Melissa eventually returned my call, she unfortunately had no answers about what happened to Marie during her stay. What was most disappointing was the lack of empathy or concern regarding the situation and our experience overall. Overall: As returning customers, this experience was incredibly frustrating and disheartening. Communication, transparency, and accountability are extremely important when trusting someone with your pet, and unfortunately this visit left us feeling uncomfortable and unheard. Sadly, Marie will not be returning after this experience.

Our two pups, one 12 year old and a one year old, stayed for nine days with Petsuites and it was a…read moregreat first experience for both. They have always stayed at their vet until now so I was nervous about leaving them in a new place, especially the older one. They were VERY well taken care of and came home so happy, and with no upset tummies which always happened at the vet. The caretakers sent photos, answered my texts/calls, and just all around made the experience for the pups very comfortable and loved. I never felt like we were a burden or that they weren't wanted. We were welcomed from the first phone call inquiry about boarding and daycare. Petsuites is more than what we paid when they boarded at the vet BUT their rooms are larger, they get play time with other furry babies, more potty walks, and loved on by many caretakers. Thank you for taking care of our fur babies. They will be back!