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    Lil Doggie Den

    5.0 (1 review)
    Closed 7:30 am - 6:00 pm
    Updated 2 months ago

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    2 months ago

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    Kari S.

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    Rose City Dogs- Cully

    Rose City Dogs- Cully

    4.0
    (4 reviews)

    We get our pup groomed here and Sierra is the absolute best! We've taken our dog to numerous…read moreplaces around the city and she's never had as good a cut as she has here. Highly recommend!

    I debated long and hard about whether to write this. In the end, I decided it's important to let…read moreother dog owners with sensitive or shy/fearful dogs, know about my experience. I researched dog training and day care programs for quite awhile before deciding that the "little dog resort" with what is termed "small batch care" might be a fit for my recent rescue, a 20 pound, sensitive mix, who came from an abusive background. I worked with Bocce diligently, daily, even taking him through the Human Society's six week course for rescues and their people, before considering a dog day care. I thought perhaps one afternoon a week, two or three hours max, would provide him with socialization. He seemed ready for this next step after three and a half months of our daily work. I was attracted to the on line description of the care they take. The few reviews were positive. I talked on the phone with one of the owners. It all seemed positive. I took Bocce in for a 45 minute "assessment" after which we would discuss an action plan. Bocce went willingly into the facility with me, which seemed a good sign. A huge step forward for him. A friendly young woman greeted us. I expected to be shown the facility, have a bit of time to discuss what they would do. But no. She took him from me, explained they prefer to do a quick separation from the owners. Removed his collar and leash in front of me as she took him into a small room where there were no other dogs. "We'll introduce him, one at a time, to a couple of our calmer dogs," she assured me. Bocce looked anxious as I made ready to depart. "I want to remind you that as I mentioned in my notes, Bocce is a very sensitive dog. He's also a bit of an escape artist. He jumps fences with ease." "We'll be fine," she said, "Come back in 45 minutes." I left, feeling discombobulated. Thinking it was weird, but perhaps that's how it goes. I went directly to the grocery a quarter of a mile away to do a bit of shopping. Ten minutes later my phone rang. "Shit. He was too fearful," I thought. "They're calling to tell me to come get him." I answered. A woman spoke, "This is not a call an owner ever wants to make," she began. My heart dropped "Bocce has escaped," she continued. "He bolted out the front door when our staff was talking to someone who was lost." "I'm sorry, but I don't need to hear another word from you," I interrupted, "except where was he last seen?" "He crossed 42nd Avenue and headed down the street. I have staff out looking. I'm going myself but we don't know which direction he went." I hung up and drove back to the 42nd street location, then began creeping along, with my windows open, calling his name. I got out every block, looked around. I spoke to two people but neither had seen a little while and red dog. To cut to the chase, after nearly an hour of frantic searching, crossing Alberta, then Prescott (both also busy streets) fearing he'd be hit by a car or worse, I caught a glimpse of something white in some shrubbery on 36th Avenue heading into Alameda Ridge. I slammed on my brakes. Jumped out. Called, "Bocce?" And that little dog raced across the street toward me, jumped into my arms. A scene straight out of the Incredible Journey. He was panting heavily, breathing rapidly, stressed greatly. I got back into the car holding him, finally allowed myself to cry. It was a miracle that I found my dog. So, this program supposedly specializing in fearful, sensitive dogs allowed one to escape within ten minutes of intake. You need to know that. I emailed them after I calmed down to share suggestions for how to avoid this in the future. More than one staff person. Perhaps an intercom on the door rather than holding it open to hold conversations while dogs are in a holding area with a fence barely four feet high. Make a higher fence. They were polite. They said, "Such things happen," which dismayed me. But then honorably offered to comp me into two classes with a private trainer of theirs who specializes in working with anxious an sensitive dogs. I was grateful for that though the classes were two weeks away. In the meantime, my dog showed serious regression in his confidence, trust, and didn't eat for 24 hours. He was that traumatized. Or, re-traumatized, I should say. I wish I could tell you that the trainer was wonderful, the classes, too. But the truth is that due to some kind of "confusion" the trainer never showed up. Three dogs (counting Bocce) and their owners, one a disabled older man, waited in the facility for 23 stressful minutes with no one telling us anything. I finally had a poor groomer, alone in the building, make a call. "He'll be here in about 20 minutes, "she said. We all left. And again, the owners said, "These things happen" as part of their explanation. I don't think they should.

    3 Dogs Boarding and Daycare

    3 Dogs Boarding and Daycare

    4.3
    (55 reviews)

    3 dogs has been a safe place for play and care. Our first…read moredog started there and has since passed, but our dog now knows when I say, " wanna go to school", it time to go play. From the parking lot to the caring attendant who greets Mo, he loves 3 dogs!! I recommend both 3 dogs and Stay. Knowing they're playing, safe and then exhausted when you retrieve them is time well spent. Thank you Staff at both Locations.

    Our dog was bitten and injured by another dog while at 3 Dogs' day care in late October 2023. 3…read moreDogs' actions over the past several weeks show that this is not a responsible, caring, or safe facility. I encourage you to keep our experience in mind when you choose a dog day care. 1. 3 Dogs did not reach out to check on our dog or see how she was doing. They knew that our dog had puncture wounds, needed an same-day urgent care vet visit, sedation for the puncture wounds to be flushed and treated, three prescriptions, follow up visits, constant monitoring, etc. We finally reached out to them after 2 weeks of not hearing from them. 2. When we reached out to them to ask about their procedures when a dog is injured while in their care, they seemed to have no procedures. No incident report was made. There was no surveillance video of the scuffle / bite. The staff member that I talked to on the phone was not aware of the incident until I contacted 3 Dogs. 3. When we asked what happened with the dog that bit our dog, they said that nothing happened - the other dog did not go home early, there was no change to the dog's schedule (until weeks later when we requested it), and we learned later that the other dog's owner was not EVEN INFORMED THAT SHE BIT OUR DOG. 4. 3 Dogs has changed their story over and over. As of our last email with them today, they are now blaming our dog for being bitten. Our dog and the other dog do NOT know each other beyond living in the same neighborhood; they have never had an incident outside of 3 Dogs. However, 3 Dogs keeps repeating this story that the two dogs "have a history" and "know each other" and that was a contributing factor, instead of taking a speck of responsibility for the dog injury happening at their facility when our dog was under their care. After being customers since 2020 or 2021, we will never go back. I encourage you to go elsewhere, too.

    Snoots + Beans

    Snoots + Beans

    3.7
    (3 reviews)

    The best pet sitter! Holly takes the time to get to know your pet's schedule and asks many…read morequestions about getting to know your pet. Our chihuahua mix Pimento is very timid and nervous around new people and dogs. By her third stay with Holly, she wagged her tail if we just said her name! Holly is quick to communicate if she notices anything suspicious and always finishes her days with a report card through an email marking how our pup did and what they did. I couldn't ask for a better pet sitter in Portland!

    I am writing this review as a warning to potential overnight customers of Snoots & Beans…read more My wife was asked to officiate our friend's wedding in Hawaii and so we planned this trip over a year in advance. Our vacation was planned from 5/25-6/5. Being a couple who rarely vacations, we wanted to ensure that our pets would be in good hands while we were away. After weeks of interviewing multiple pet sitters on various sites, we were referred to Snoots & Beans from a friend who has used their services with good results. Upon meeting Snoots & Beans (SB) we had weekly walks set up with our dog (Scarlett). Scarlett was a 12 yr old Boxer, well trained and well mannered. Once we were in Hawaii, SB notified us our dog was urinating in the house. This was abnormal and we initially thought this was due to her being upset we left. Through the first few days these accidents persisted with more frequency based on daily reports by SB. SB suggested this could be a UTI and requested to take her to the Vet, which we agreed was the right next step. During this time we were advised she was not eating her normal food. This happened throughout her lift as she had a notoriously finicky stomach. SB took our dog to the urgent care vet in our area. The vet advised she did not have a UTI but a mass was notated on the outside of the bladder. We were advised to schedule an ultrasound with our vet to determine what the mass was and to learn about next steps for her care. During this time we were told she was straining to poop but received reports she was acting like her normal "wiggle butt self", was a "cuddle bug", and generally enjoying her time. On Thursday we were advised she had stopped eating meals but was continuing to eat treats. SB advised us we were low on treats so we asked a friend to buy a few bags of different kinds of treats and bring them over. At this point we knew she was not feeling well and made an earlier vet appointment and made arrangements for an earlier flight home. This was our call based on limited information we were receiving and our gut feeling we needed to be home. At no point did SB bring up the severity of our dog's situation. Our friend came over on Saturday to drop off treats in an effort to get our dog to eat. We found the next flight out of Hawaii we could due to our pup not eating, taking a red eye Saturday night to be home in Portland by 1000. We landed in Seattle at 0800 and reached out to SB who advised our dog was doing great and had a good morning. We walked into the house at 1000 and the second I saw my dog I knew it was over. Normally I am greeted with an energetic boxer whose back legs are unable to stay grounded as her nub wiggles. This time was vastly different. Our dog stood and gingerly walked to me. I sat in the hallway and she nuzzled my neck and gave me a kiss and leaned all her weight on me. She was extremely lethargic and I immediately noticed her stomach protruding. As I sat on the floor SB proceeded to tell us how great a morning our pup had, including going potty, some brief play, cuddles and drinking water. This infuriated me based on the dog I saw before me. After SB left we immediately took her to the emergency vet. Due to the mass on her bladder the vet believed she had not urinated for a significant amount of time. We found out her kidneys were exponentially above the normal limit and there was a tear in her bladder which led to urine in her abdomen. Based on the test results the vet hypothesized her bladder probably tore Saturday the day before we came home. I want to believe she hung on to see us. She had to be in intense pain for a minimum of 24-36 hrs. At this point, the vet informed us that there was nothing that could be done to reverse the catastrophic event of not being able to urinate adequately for days. My wife and I lost our little girl. Over the last few months we saw Scarlett slowing down. We understood having a 12 yr old boxer that this event would happen eventually. My wife and I understand the outcome, based on the tumor, would have been the same had we been home or not. If we would have known the severity of her condition we could have made arrangements to come home or get her to the vet sooner to make our girls' last few days as comfortable as possible. Our heart's are broken that our little girl suffered unnecessarily for days and it was all preventable. Snoots & Beans is not a competent pet sitter. When the worst case scenario occurred to our sweet girl, having a medical emergency while her people were away, SB failed. Attention to detail was not persistent throughout the stay, communication was sugar coated, and the representation of credentials on the SB website were overstated based on the visual cues to our dog's decline in health. Please beware of this care provider for anything beyond a walk and long term / overnight stays should be avoided. We regret deciding on Snoots & Beans as our care provider for our pets.

    Lil Doggie Den - petboarding - Updated July 2026

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