I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

Honest and reliable! The staff here are very kind and accommodating for last minute repairs. They…read morewill only charge you for what you need and never tries to nickel and dime you for extra work. They even fixed a dent on my bumper for free when I came in for other unrelated repair work. Definitely stop in if you're in the area and talk to the front desk about any work you need done on your car.

Oh my goodness these guys saved me. On my way to Houston from Austin my windshield sustained…read moregetting hit twice by rocks kicked up from a rig. In an attempt to not have to replace the $3,000 window I called Houston Glass and they were able to not only mend the glass but they went out of their way to come to me. They run their business with integrity and they HUSTLE. I trust them completely.

They were very prompt, quick response and friendly. They provided the service requested at the…read moreprice quoted However I think they should've declined to do one of my rock chip repairs because it started to splinter. Their fix has stopped the splintering but

Came to Vasques by a referral, broke my back window to my truck. They were so quick to find me a…read morereplacement the very next day. The waiting time for installation was fast and what I loved was the pricing and service. Highly recommend

I called around for pricing and this business had the best price and availability, so we went with…read morethem. The gentleman I was coordinating with on the phone was kind and informative. The actual replacement is first come first serve and we were serviced right away and it was completed within the quoted time (about 1.5 hours). Can't recommend them enough!

Called for a ford f150 window and they were half the price of safelite. Installer texted when he…read morewas on his way and finished quickly. Couldn't ask for more.

Needed windshield for my Tacoma. Got the name of this company from a friend. Called, made an…read moreappointment, the guy showed on time, 45 minutes later he was done. Very professional. Best price in town. I know, I shopped around.

Today 6/1/26, Daryoush came out and replaced my passenger side window on my new car 2026 Buick…read moreenvision ST. He was very polite, careful with my vehicle, and brought another glass that matched my previous one perfectly. The glass was laminated just as my old one. Last the not least, his service was done in a timely fashion. I will definitely use this company again in the future; very pleased!

Super responsive, very competitively priced, fast, professional service! Also super convenient!…read moreThey came right to me. It could not have gone any better. Absolutely outstanding service!