If I could give 0 stars I would. DO NOT DEPEND ON THESE CLOWNS FOR ANYTHING. Called Safeco about a lockout and they sent my case to these idiots. The wait said 89 mins. Ugh fine. I wait. an hour goes by. They cancel my case, so I call them... They blamed the Safeco website and said they were still coming. Another 80 mins later, nobody. It's freezing cold out and I am currently undergoing chemotherapy, so I'm feeling pretty f*cking terrible by this point.
Safeco calls me to follow up, and they were stunned to hear im still out here. They call lil Pete's to see what the deal was, and they lied, saying I cancelled the order or something. How petty is that? Pretty pathetic.
Safeco puts my order back up in an attempt to find anyone else, and now lil Pete's keeps taking it again, now with a 119 min wait. They are forcing me to cancel all over again, dragging the process out even longer. I tried calling them to beg them to stop and f*ck off, but they won't answer my number anymore. It's like they f*cking with me.
I'm still out here, shivering my ass off. It's been several hours now. Pretty messed up. Safeco started the formal complaint process, they were very nice, but I'm still here. I'm getting sicker and colder as it gets darker. All thanks to these INCOMPETENT SCUMBAGS. read more