I had been to Shine Massage and Wellness Studio before the pandemic a couple of times, and returned…read moreagain today for the first time in years. Sally was extremely accommodating, professional and friendly. When I hadn't showed up 5 minutes into our appointment, she reached out with a very personalized text message to make sure I was not lost. Their studio had moved about two blocks down the street, but I still had the wrong address (completely on me). She made sure I knew how to get to the new location and even which side of the building to park on. Even though we started late, she was still able to perform my full one hour massage. I was extremely relaxed the entire time. The music was gorgeous and had me picturing beautiful nature scenes. I had to fight the urge to fall asleep a few times. I left feeling calm and serene. I felt more limber. The back and hip pain I had before going was gone. I would absolutely go back. If you are looking for a less commercial spa feel and more of a crystals, chakra, warm vibe, this is a great place for you. The parking is ample as well, but is metro accessible too.

The thing I love about Shine is that they let you know everything upfront from information,…read moreappointment details, policies, and expectations. Once you're in the door, they still follow strict hygienic guidelines in order to prevent the spread of illnesses, but with enough positive energy to get you into a relaxed mood. Sarah was amazing and really helped make my first time here an awesome one. They made it a safe space for me to feel comfortable enough to ask any questions and concerns. Throughout the massage, Sarah would check in with me to ensure that everything was to my liking. To summarize, this place "Shined" despite the rainy weather... Sorry, I kind of had to do the pun.

Great massage and therapist. Listens and pays attention to detail. Consideration of my tolerance…read morefor pain and makes sure to address my needs as discussed before hand.

I've been going to see Tom for over two years and he is fantastic. He very responsive to his…read moreclients needs and is very thorough. He really works out knots of any kind and is a master at finding them, often ones you didn't even know you had! He is very communicative around the scheduling of your appointment as well. I highly, highly recommend him!

Normally I go in to get a massage but I haven't had one in almost a year and my body has been in…read moredesperate need of one. Sweetest touch solved that problem offering in home service. Scheduling was very easy, she was punctual, and the massage was very relaxing. I will definitely be a repeat customer and I highly recommend. Give sweetest touch a call and treat your body.

Very fun place. Clean atmosphere, therapist was very kind, and the hot towel was a great finishing…read moretouch. Would definitely come back again knowing they offer returning customer discounts

Went there for an appointment today. No signage for the company in the building directory. No…read moresignage on suite 205 for the company. My attempt to call the proprietor has been unsuccessful. I have asked for my Groupon to be refunded.

Haven't seen Will in ages but he used to give me some of the best massages and would take all of…read moreme, and I loved it! His body and skill are lean and fine! His intense athleticism isn't showy but he is in shape and used Is hole, body to really work the muscles! I've experienced the most relaxing experiences on his table and have released stress of weeks on his table

Apparently the man died but the website is still taking appointments. Sorry to hear but…read moreappointments required half up front by credit card so I'm trying to get my money back.

Ms. Carol has been my massage therapist since 2016 when she worked for Massage Envy. Her practice…read morehas evolved so much and my body feels better every time I lay down on her table. She takes her time and studies my body and problem areas. She worth every dollar than some! A great way for this social worker to demonstrate kindness to myself in the chaotic world. Thank you Ms. Carol!

From the owner: Come expericence an Oasis of Wellnessread more

Please avoid at all costs! The short, lack of availability, poor customer service, last minute…read morecancellations, poor customer service, doesn't return phone calls, poor customer service, has appointments available at 7, then thinks that she's doing the customer or favor for having late late appointments, poor customer service. In the end, I never actually had my massage after she cancel the first one, and then expected me to make a last minute change when she had to change her hair availability the second time I decided it was time for me to find a new place to get a massage. The purpose of a massage is to relax and relieve stress and fortunately she causes additional. Please see my text Exchange in the photo gallery.

My review is based on customer service as I was not able to get my massage. This business only…read morecommunicates via text. You can call them to leave message for scheduling but don't expect a return call. I was on my way to the appointment, minutes away, and received a text saying my appointment needed to be rescheduled as there was an AC issue in the building. Reluctantly, I rescheduled for the following evening. I arrived to the suite, the door was locked and nobody answered. I waited in the hall thinking that the door would be opened whether it be the therapist or previous client exiting. Nothing. Nobody came out. I called and texted. The response I received was snippy, rude and unprofessional. Thankfully I was refunded through Groupon

I made an appointment for spa week 2011 because I had been there during spa week in 2010 and it was…read morea pleasant experience. I went to Pebbles Wellness Spa during Spa week 2011 as well. I made my appointment several weeks before spa week since I am an avid spaweeker. I had a vacation to Vegas planned and I determined I would not have spa services during my vacation because by the time I returned home from vacation it would be spaweek. I returned from Vegas on a Saturday and was looking forward to my Monday appointment at Pebbles Wellness Spa before returning to work on Tuesday. To my disappointment I arrived early for my 12:30pm appointment and no one was there. I waited around until about 12:50pm and someone finally showed up. Smiling and laughing as if she wasn't late. I went inside and said that I was there for a scheduled massage. Again the disappointment heightened. I was no where in the book for an appointment. The owner said that she could get me in within the next 30 minutes but I was totally out of the mood for a massage at this point. I reluctantly made another appointment since she said that spa week was extended. April 18 I returned to my scheduled aromatherapy massage. I was greeted promptly and filled out a pre screening health form. From the reception area I was taken to the massage room and I informed the masseuse about my previous misscheduled appointment. She asked that I not let that affect me coming to Pebbles Wellness in the future. I thought to myself we will see. At that point I began to experience the worst massage of my days on this earth. The lady masseuse used gloves throughout the massage and preceded to pour cold aromatherapy oil on me and rub it in.... Yes rub it in not massage it on me. Why in the world are you in this profession if you are not willing to touch a client with your bare hands? I will never return to this spa again nor will I refer anyone EVER!!!! Pebbles Wellness should be called Pebbles WORST!!!

My sister and I went during SpaWeek. We've enjoyed services from other spas during spa week no…read moreproblem. Here, it was a BIG problem. Actually, A LOT of problems: 1. We booked the appointment weeks in advance. 1 hour before the appointment (after we already left the house) they called the house to cancel. Of course we never got the message and showed up at our appointment time. 2. they decided to take us anyway, and said it would be a half hour wait. 3. an HOUR after our appointment time, they took my sister (when I booked the appointments they said they could take us both at the same time so we wouldn't have to wait 4. another HOUR after that, they took me. So I sat in a cramped waiting room with 3 seats, no magazines or reading materials, and no receptionist. 5. dirty floors, dirty walls, and even more grotie--- DIRTY SHEETS- they did not change sheets between clients!!! 6. The products they used for the facials were greasy, smelled bad, and did nothing to the skin. 7. No towels in the bathrooms. just 1 cheap dinner table napkin to dry your hands. 8. I waited --- all totaled-- three hours past my appointment time for a facial, then, had to wait another hour for my massage before I got sick of waiting and left without the massage. 9 On a busy highway- you hear the sounds of POLICE SIRENS and HONKING HORNS the whole time 10 They piped the SAME FOUR SONGS over the speakers the WHOLE TIME we were there. 11 False Advertising. I copied the Spa Week Ad so you could see, that the special was for a facial AND a massage for $50. But it turned out they charged $50 for MY half hour facial, $50 for my sister's facial and another $50 for my sister's HALF HOUR massage- ... which was the worst massage my sister ever had. The therapist did not listen to my sister at all. So we paid $150 when it should have been $100. Here's the Spa Week Ad--- which states the Pebbles Green Spa Special includes a facial AND massage... a TOTAL LIE: Spa Week® $50 treatments - April 11-17, 2011 Pebbles Wellness 8507 Baltimore Avenue College Park, MD 20772 301.313.0322 http://www.pebbleswell... Step into Pebbles Wellness and enter a whole new world of quiet, peaceful solitude! We guarantee you will feel relaxed, refreshed and rejuvenated! Available Treatments 60 Min Anti-Aging Oxygen Facial with 20 Min Papaya Body Scrub 60 Min Pebbles Green Spa Special, includes 30 Min Herbal Facial and 30 Min Aromatherapy Massage 60 Min Therapeutic Aromatherapy Massage with Hot Stones on Stress Points

This is my second time in. It was very relaxing. I start with a massage with Ceara who was great…read more This was my second facial with Jojo. I got the facial with a nanoinfusion and peel and both times my face felt hydrated and rejuvenated! Very relaxing.

I used to love this place and recommended it to anyone seeking true relaxation and an elevated…read moretreatment experience. Unfortunately, the quality of service has declined, and it now feels as though anyone regardless of training or skill level is allowed to provide massages. Today, I arrived 10 minutes early for my appointment but wasn't seen until 15 minutes after my scheduled time. I ended up leaving the treatment room just 12 minutes into the session. The service was completely unskilled: rushed, inconsistent, lacking rhythm, and missing the foundational techniques that define a competent, professional massage therapist. A skilled therapist uses intentional pressure, consistent/proper flow, and an understanding of muscle anatomy to create a therapeutic and cohesive experience none of which were present. Realizing the session was doing more harm than good, I made the decision to end it and leave. The front desk staff clearly knew something had gone wrong, as my early departure was obviously due to dissatisfaction. Yet I was still charged $139. Not only is that unreasonable, but deeply unprofessional. When I called for clarification, I was met with a scripted cancellation-policy explanation given by the same employee who witnessed me ending the service early and leaving the studio upset. Only after pressing for details was I told I'd need to speak with a manager. The entire interaction was dismissive, confusing, and frankly, insulting. This visit brought frustration instead of the relaxation this business is supposed to offer. And for anyone who believes the service I received, particularly from Pam, is acceptable, I can assure you they have not experienced a true massage from a trained, skilled professional.