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    Lilac & Lemon

    4.6 (5 reviews)
    Closed 11:00 am - 6:00 pm

    Lilac & Lemon Photos

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    8 months ago

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    4 months ago

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    3 years ago

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    The Jewelry Source - Rings

    The Jewelry Source

    4.8(64 reviews)
    0.0 mi
    $$

    I went here to get two rings resized. I bought these rings…read moreelsewhere, so not even at the jewelry source!!! they did an excellent job resizing the rings. They gave me options and help me be part of the decision-making process and the rings came out gorgeous. Very professional, wonderful workmanship very friendly!! highly recommend!!! The price was reasonable and they got the rings back quickly too :)

    Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

    Photos
    The Jewelry Source - Beautiful Ruby and Diamond pendant that Mem showed me after I described what I wanted it was in the Estate Case.

    Beautiful Ruby and Diamond pendant that Mem showed me after I described what I wanted it was in the Estate Case.

    The Jewelry Source - Barkev's modern bridal jewelry

    Barkev's modern bridal jewelry

    The Jewelry Source

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    HC on First

    HC on First

    3.7(3 reviews)
    6.8 mi

    I think I just found my favorite store in downtown Snohomish. You need to take your time when…read morewalking through this store as there is so much to see! I like the way the store is laid out, too - groupings of clothing, accessories, decor, vintage items, soaps, lotions, oils and so on. We also met the owner's adorable dog (he was crying out for his mama when she briefly left the store) along with friendly staff. Purchased some cute t-shirts for friends who were visiting from out of town and pillowcases. I definitely need to go back and take my time shopping.

    They claim they "specialize in locally made farmhouse tables and benches... customized with your…read morechoice of size and finish". We ordered a bench late June. Told it would take "about a week". They even gave us the phone number of the person making the bench if we ever needed to communicate with him. Two weeks later, tried calling to get the status. Neither the store nor the bench maker answers their phone, and they don't return messages. You need to physically go in the store to find out the status. It is now third week of August, 7 weeks later, and we've visited the store three times to find out the status. Each time we're told that they'll call us when it's ready and made to feel foolish for inquiring. Last time, 3 weeks ago, we were told it'll be there the next day. Custom furniture is a joke. No follow through or communication. Edit down the street has a person to suggest instead. Check with them.

    Photos
    HC on First
    HC on First
    HC on First - Cute pillowcases

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    Cute pillowcases

    AT&T Store

    AT&T Store

    2.3(20 reviews)
    0.3 mi

    I went in yesterday after my phone started acting strange. I wasn't able to send texts, not even on…read morewifi for iMessage, I wasn't able to click on apps and my phone froze. I tried every troubleshooting suggestions and nothing worked. I went in to ATT and Saad helped me. He was absolutely wonderful! Very professional and yet personable. Knew what the problem was and started working on fixing it. Unfortunately during the process of fixing it, while trying to put a new eSIM card on my phone, an outage in the area happened and he was not able to do much for me. He gave me a suggestion which I followed when I had WiFi. I called customer service and was assisted by Annie. My phone was fixed, at least on WiFi until their coverage was resolved. I did leave work and when I got out of the area, my phone was perfect!

    Went last week and the person working closed up to take a break and asked us to come back…read more Returned today and there's a sign taped to the door saying "Be back in 20 min" with no time stated as to when they left. Returned at 1:45pm and another note is taped to the door saying "Be back at 2:30." Wtf kind of business are they running here? Either hire enough people to cover for breaks or don't claim to be open during your posted business hours. This location clearly has issues with their employees closing randomly during the day - how about actually staffing your location with people that work?? Thanks.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store - My new 12 thank Muhammad

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    My new 12 thank Muhammad

    Lilac & Lemon - womenscloth - Updated June 2026

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