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    Kate Quinn

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    4 months ago

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    ZARA

    ZARA

    1.7
    (35 reviews)
    1.5 mi

    What happened to Zara? This would be an in depth thesis question!…read more I used to shop in Europe and Zara was the IT clothing spot for fancy, classy, and timeless staples. Made in Italy, Spain and Portugal the clothing was well tailored and fit a 32/30 general male physique. When Zara opened in Vancouver it was more boutique like and slightly pricier and the quality was good. This was before COS and other European brands making their way to the States. I shopped at Zara during the latter half of 2010 - 2018 quite regularly and the website was eye catching, the blazers on sale were $39, and the quality was good. You could still find made in Europe clothing and the production seemed to transition to Bangladesh, Vietnam and other countries. As of late, the quality before pandemic is garbage. The clothing unravels after hanging it in a rack, the fabric is cheap, and the material appears to be of the lowest quality. The Westlake and Bellevue locations appear like outlets with rejected clothing from 5 seasons ago and little change with new or updated fashion. It's like a European Ross evoking a European douche bag at the club with skinny jeans, frayed pants, Zara shirt and cologne. Staff are still pretty snooty and don't often help. Maybe one staff will but it's rare. They seem too busy folding clothing that isn't selling. Really sad.

    Extremely poor customer service. Very unprofessional manager…read more Very bad return policy. I will never shop there any more.

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    Nordstrom Rack

    Nordstrom Rack

    3.5
    (143 reviews)
    2.0 mi
    $$

    I love this place. I have the best clothing and shoes and jewelry and I got some perfume too, but…read moremost of all I love the fact that they're absolutely clean organized and I can find the things that I want and need right away. The other thing that I admired is my cashier same as Connor whoever hired him you got a good one there he was pleasant he said please he said thank you and he said have a good day, but most of all he had a beautiful smile and he knew his job, thank you for all your hard work Connor I hope your boss kiss you the best race ever because you deserve it. You made me feel at home and made me feel like I was going to have a wonderful day, thank you, Noyack for all you do, and we'll see you soon. You get five stars from me and lots of love that referral Lady.

    I've shopped here on and off over the last 20 years since I've lived in the area. Everybody says go…read moreto Nordstrom rack. Well over that 20-year time period I can probably count on one hand how many times I walked out of there with something worthwhile. For one thing the store is always in a fair amount of disarray. The racks are overcrowded. Too many items where they just have one or two things and it's really hard to find what you want in your size. A lot of stuff on the floor and if you do find something you love you have to wonder if it was stepped on or rolled over by a cart at some point. The prices probably are more reasonable if you do find something but you really got to dig. The thing that really burns my hide is the line. It's been long often in the past but it could be worthwhile if you found something. This most recent time I went the line was ridiculous. I would guess there was 35 or 40 people in line and three cashiers. The people were lined up all the way to the dressing room. I expect this if I go in Ross or the Goodwill. Not Nordstrom rack. Never again. But I want to give credit where credit is due, the cashiers despite the crushing workload where personable and did not display any stress despite the obvious frustration of everyone staring at them doing their job. Thank you for what you're doing, and hang in there ladies!

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    The Children's Place

    The Children's Place

    1.0
    (1 review)
    1.7 mi

    *I just want to state upfront that this review is specifically for The Children's Place online…read morestore. I cannot find anywhere to post a review specifically for them. The Children's Place has GODAWFUL nonexistent customer service. I made an order back in March 2024 and 4 of the clothing items I purchased did not get shipped even though I was still charged for them. I attempted to file a report with them online and selected from a list of options to have them sent to me, but they immediately diverted me to another option with the statement that I would get faster service if I requested a refund and then bought the items again. I didn't want to do that since I had gotten the specific items on sale and the sale had since ended, but they wouldn't let me select any other option. So I attempted to write them an email with screenshots of my missing items ordered and all I got was an automated letter back that gave me a confirmation number, but I've never heard from them further and it's now almost July. I've tried calling their customer service number directly and have never been successful in contacting anyone about this. I have even attempted to request online for just a refund but they wouldn't let me do anything more when I already had a case open with them that no one has ever once contacted me about and I've never spoken to anyone at the company either online, via phone, or email. So basically they've gotten away with stealing my money and I can't do anything about it. I love their prices for kids clothes, but it's not worth it if they're not going to even send them to me. Obviously I will not be doing business with this crap company again.

    Kate Quinn - childcloth - Updated August 2026

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