My dog was staying at this facility while my husband and I were on a trip, we picked him up and he…read morehad a wonderful on his snout, he didn't have any sort of mark before he was boarded they claimed it was because he was trying to leave his kennel (the personal suit) he's kennel trained and hasn't ever revived such marks from our kennel. Yes, the price wasn't bad however it wasn't worth my dog getting hurt if you do use this facility I'd recommend spending more for the bigger suite hopefully it helps.

The staff is friendly & make you feel comfortable with your loved ones in their care. Does not…read morestink. Offers grooming while you are away.

Nicole's pet care was absolutely wonderful. She was very attentive with our in home visits, and…read moreshe added a report with pictures after every visit. It is very comforting when you're away from home to know that your pets are well cared for. We would highly recommend Nicole's Pet Care.

Karen is absolutely the best, and I could not leave my babies if not for her. She loves them as…read moremuch as I do, and they are so happy when she comes. She goes above and beyond because she loves them !!!

I was turned away after driving an hour. I don't see anywhere on the website that they only serve…read moreSumter county. I was told if I leave my cats with them I will have to pay for the cats to be euthanized. I called earlier in the week to confirm they had space and I was told yes but when I showed up, I was turned away. Not sure if it had to do with the head scarf I'm wearing, but I felt very dismissed with the first lady, I spoke to as if by being there, I was bothering her

Dropped my 18 year old dog to be put down and cremated 10 days ago. Stopped in to find out where he…read morewas and they told me that there machine was broken, no one called us to tell us this so our sweet boy was in a cooler the whole time. Totally unacceptable that no one called us to say their machine was broken, these people don't care about our pets. Took my dog to Bullock Funeral Home so he can have a proper cremation. Stay away from this place

This is not a good place for your family. I posted the following review on Google and Guinard…read moreAnimal promptly responded. I appreciate their timely response and bare no malice towards these individuals. As such, you will see that I am also posting their response. They have a very difficult job to perform. However, I assure you that I have no reason to be dishonest and was indeed a client. I have vivid memories of the wooden sliding doors (with gaps between the door and floor). I also recall sitting near the glass door (facing Guinard) so that I could easily step outside if a larger ( my baby is very small) dog entered the narrow waiting room. There was never much grass but it was enough to allow my baby a quick bathroom break. I stand by the following statement with the hope that Guinard Animal Clinic will make changes as they care for Sumter and its surrounding communities. "Please don't fall for anything this veterinarian or the employees say. Many errors will occur and instead of immediately addressing them with you they will dismiss or deny what you say. Even when I chose to leave (bill fully paid). They were reluctant to give me my dogs records. My motivation for writing this review is that I spoke to a friend last week (a dog trainer) who had the same experiences as I did. Let me add that other than repeatedly speaking to the people at Guinard Clinic I moved on and have never since shared my story. For those who choose to stay. I truly wish you the best." Response from the owner 18 hours ago "While e are sorry to hear you are unhappy with us I was unable to locate a record for you at this time at our facility. If a client requests records we will provide a printed copy or email copy which ever is easier for the client when requested; so we are unsure why you would imply that we would not provide yours pet's records. We work very hard and have dedicated professionals who have committed their careers to the veterinary industry not to the dog training industry which are two different career avenues. We wish you the best moving forward and hope you are able to find a veterinary facility to fill your veterinary needs." As a former client I only ask that your practice be more sensitive to the needs of your families.

Poor business practices and customer service…read more Care/treatment is nominal/satisfactory. They charge you to write scripts for medication you don't buy through them so that any money you save ordering those medications will be null. A scummy business practice for sure. Had I known this policy I would have not bothered having my wife ask for scripts but she ended up paying for it. A few weeks later when it came time to order the meds I selected to have Chewy call them, but they refuse to authorize the script over the phone and Chewy called me at 7pm Monday to tell me I had to mail in the script. I went to the clinic Tuesday afternoon to buy a single dose since I needed to give them to dogs today. I also asked to just be refunded for the scripts since we weren't really saving ourselves anything and now we have the headache of snail mailing scripts. I got a call back today from the 'head receptionist' who informs me that her manager (who should have had the professionalism to make a 2 minute phone call to speak with me directly) said they will not refund the scripts and furthermore they couldn't dispense more medication to us without us returning the printed paper scripts. So the fees were like $30 for the two scripts. We have already spent close to $1000 at this clinic and with our 6 pets likely would have ended up spending much more, which is fine we care about our pets and want them to have the car they need. However this 'policy' is treating us like criminals and scam artists. Maybe some people scalp scripts for flea and tick meds... who knows but, these aren't horse tranquillizers or anything they are parasite prevention meds for 5lb dogs. When I raised this point that they would likely lose my business over this I was told that is my option and they don't really care. So good, cya later bye.

When you hire a cleaning service you are bringing someone into your home and trusting them with…read moreyour personal possessions. I was betrayed by Elizabeth who stole and forged my checks. I need to take responsibility for not having done more thorough vetting, as I would have discovered this was not the first incident: https://www.rapsheets.org/southcarolina/aiken-jail/GATI_ELIZABETH/11065 Since her forgery, I note that if you check online with Aiken county judicial services you will see she was accused of financial transaction card theft on 6/16/17 and fraudulent checks on 6/13/17.

From the owner: Dixie Maid Service provides weekly bi-weekly and monthly house cleaning services as well as…read moreproviding in home pet sitting free of cages, where your pet can feel relaxed, and at home while you are away. If your pet has separation anxiety leave them here at doggie day care while you are at work or drop them off for a grooming day We do provide pick up and drop off service. Dixie Maid Service also provides in home house and pet sitting, and House cleaning services. Dixie Maid Service looks after all types of pets, and can farm sit your large animals without worrying.

Excellent results with each grooming experience. Diane is so loving with our pets! Extremely…read morereasonable prices.