USAA Auto Insurance took $500 off my 6-month premium!…read more I'm a 42-year USAA member, and I recently retired. My financial advisor suggested I call USAA and ask for any available discounts. He said "speak to a live agent!" Don't use the chat box with Ai, or any computer automation. So I spoke to a live agent, and she went through my policy looking for possible discounts. The big change was.....predicted annual mileage. If you stop working, you don't have a commute. Less miles driven = less chance of an accident. $500 discount? Yes, I'll take that.

RE: Claim Number: 0024332561…read more I am requesting MEDIATION because my roof replacement claim was denied by USAA on April 14, 2026. On February 21, 2026, I submitted a USAA Property Claim for roof replacement and stained ceiling tiles in garage and hallway from leaking roof. All requested documents were submitted to include pictures and receipts for removal of tree limb that fell on the roof on April 15, 2020, and pictures of water-stained ceiling, however, my claim was denied for roof replacement but approved for water-stained ceiling repair in garage and hallway, which was caused by a leaking roof. When I requested a reason why the roof replacement was denied, I was not given a CLEAR, CONCISE, or DIRECT answer other than the following, "yes there were several ridges," and nothing more. When I requested a copy of the "roof inspection report" from the USAA inspector, I was denied and told the following, "The report is considered proprietary information for USAA." I have faithfully been paying my premiums monthly for Auto & Property and has not missed a payment over the past 40 years, however, USAA has a problem honoring claims filed by veterans, especially 100% service-connected disable veterans. The roof is 15 years old and leaks, however, USAA does not want to honor the policy I have been paying for since purchasing the home in 2017. *VETERANS AND VETERAN FAMILIES BE WARE! USAA IS A CORRUPT COMPANY THAT MARKETS TO VETERANS, HOWEVER, THEIR ACTIONS HAVE PROVEN THAT THEY ARE DISHONEST, DECEIPTFUL, AND CORRUPT! THEY WANT YOUR BUSINESS AND MONEY BUT DOES NOT WANT TO PAY LEGITIMATE CLAIMS.* *PLEASE conduct your research before selecting USAA as your Auto or Property insurance company! They are not who the claim to be and DO NOT CARE ABOUT VETERANS as they profess! All they want is your business and your money, however, when you file a legitimate claim, they either deny you outright or avoid paying you what your claim is worth! There are many other companies that offer a better product for less money and will treat you the way you deserve to be treated as VETERANS!

Gave false liability coverage information to us for a contractor. Do not trust Melissa!read more

Melissa is very trust worthy!! And will find you some of the least expensive auto insurance rates…read morefor sure!!! Been with her for over 10 years, and even looked around elsewhere at one point, and she was able to come through competitively hands down!

My agent Mr. Minnick was amazing from start to finish. He made sure I understood what my policy…read moreintels and did I have any questions. He also did a follow call to make sure everything was okay and if I received my insurance documents and cards. This is the type of customer service we need nowadays. If you are looking for a quote for your car, home, and apartment. Please look up Coach B and tell them Summer sent you.

From the owner: At Insurance Solutions With Coach B, we provide affordable insurance solutions with custom…read moreinsurance plans designed to simplify your coverage needs. We believe our customers should focus on enjoying their families, pursuing their passions, and building their businesses and futures, rather than worrying about their insurance. That's OUR job!

Working with Lana Reagan at Natalie Reyes State Farm was the best decision! Lana Reagan is an…read moreabsolute rockstar. Not only did she help me find a great rate, but she also made sure I understood exactly what I was paying for. She is friendly, incredibly efficient, and super responsive whenever I reach out. Also, super patient in explaining all of the pros and cons. Five stars all the way--I couldn't ask for a better agent!

If I could give this agent a negative star I would give them negative stars. They don't ever answer…read moretheir phones but they're quick to call your phones and upsell you services. I have never made a claim with them but somehow they said me calling in for a flat tire was considered a claim and not part of road side assistance that they upsell. When you call them to ask why they don't answer they say they're busy helping other people but can return your call 3 business days later. They honestly have single handled ruined our insurance quotes for not having any accidents in the last 10-20 years for 3 flat tires and when they dropped my son's policy under our name, they had no answer why. I would never bring my business back here.

Ashley has done a great job in helping me set up my car and renters insurance. Made the process so…read moreeasy and she was super nice ! And followed up when needed ; I appreciate all her help !

I have been a customer of Mike's for 20 years now. I have had several vehicles, and he and his…read morestaff are excellent. In fact, I visited the office the other day for a towing expense, and they were expeditious and more than friendly to back up my good claim. His staff and State Farm is an excellent insurance decision.

The best Agent and Insurance agency, great service and excellent team…read more Margarita Serna

I have been with State Farm since 1984 and they've always been great…read more Ivan and his staff continue to serve me and my family's insurance needs very well.