After knowing Rita (the owner of Lily et Cie. for 35 years) she stole the objects I had on consignment. She refused to pay me. I know people who tell me they make brand new dresses out of old unused fabric, and Rita sells them saying they are originals from the 1930s. I just want be paid the $7,000.00 dollars she owes me, or for her to return my museum quality KRIZIA DRESS, as well as my other things. As beautiful as the things are in this store, they are thieves and liars that cannot be trusted. BEWARE. read more

Lily Et Cie - Used, Vintage & Consignment Near Me - West Hollywood, California

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Extraordinary, Divine, Creme de la Creme of Glamour & Chic ! Nowhere in my vast travels have I experienced such a treasure trove of true couture fashion and accoutrement. In addition to exquisite merchandise the entire space is magnificent with unique art deco fixtures from the regal and elegant Bullocks Wilshire. The curators and owners, Rita & Michael, are lovely, fun, and extremely knowledgeable about each and every piece. Visiting Lily et Cie is like spending time in a museum. I appreciate the extra care and respect given to the merchandise including wearing of gloves when looking for that piece you can't live without ‼ read more

Lily refuses to pay me for my consignment nor have they returned my dress to me which she told me would sell for $12,000.00-$14,000.00 . Not to be trusted. read more

Lily Et Cie is The CREME DE LA CREME of vintage couture fashion in the world (no doubt!). Imagine this, a fully restored 1967 Ferrari 275GTB/4 owned by Steve McQueen (what a man's man) with a matching chasis & engine #10621 that went for more than $10 million at the Monterey Car week in Pebble beach just 2 years ago. That's Lily Et Cie (Lily). Lily's collections include some of the rarest and finest pieces from the 1920s to today. Rita, the owner of Lily has detailed documentation of these pieces to proof their authenticity like no other! This is not a store where you find your rare rock concert t shirts or your last year's Chanel or Herme bags. If you do see these pieces, for sure they are a one of a kind of a one of a kind for Lily to carry them in the store. I have to agree with Jared G., and I quote "Do not think you can just stop in, popping your bubble gum and tear through the racks." That's because these vintage pieces are so well groomed and cared for to such immaculateness that if they were in your closet, you wouldn't want anyone to touch them either. Rita is NOT a snob like many reviewers have put it. She is simply just taking extra extra care of her collections as well as her clients' consignment pieces, that's all. Lily's clients come from every corner of the world. She has clients fly in on a whim on their personal jets to average walk-ins like you and me because she has pieces that will suit every occasion and event. However that being said, most people that do come to Lily, almost always already know what they want and have done their homework. This is not like a Neiman or Barney's, and sure enough not your season to season collections at Herme or Chanel where you just walk in and can try everything on. Let's put it this way, Rita invented "personal shopping". She has been in the business so long that she knows if you are a serious shopper or just a looky loo. Besides serious buyers come to Lily, world renown designers come to Lily from Paris, Milan, London and New York and stay in Beverly Hills for weeks if not months for inspiration while they send their designer teams to other well known vintage stores merely to take notes. I love Lily and its rich culture and history of fashion. Rita is truly a one of a kind entrepreneur. You will not find anything or anyone like Lily Et Cie and Rita. I am so proud that this one of a kind gem is not in anywhere in the world but here in Beverly Hills, CA!! Eat your hearts out, NYC, Paris, Milan & London!! read more

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INSANE MARK UP on pieces and HORRIBLE customer service. She was trying to sell these Dior pants for 12.2k while the market price was 2-3k (by the way lily I found and bought a new pair for 1.8k haha!!) . She mocks you by saying too bad there's non available on the market and proceeded to block me. I feel so sad for you you just be needing money badly to mark up your prices so unreasonable high like this! STAY AWAY!!! read more

Rita and Michael were gracious and knowledgeable, and they have an amazing, world class collection. I have met nuns and queens with less grace and composure and somehow, I felt incredibly welcome and comfortable whilst surrounded by decades worth of era defining couture. Worth a visit regardless of how far you have to drive. read more

I walked in today to shop and buy a gown, and instead I was greeted with complete disrespect, discrimination and racism. I was shocked. The old woman with the Payless shoes (owner) spoke extremely condescending to me and the old man (probably husband of owner) was following me around the store as though I was going to do something illegal. Terrible service. Rude. Bigots. She started to say to me, "you don't look like you can afford anything in here", little does she know. Anyway, I don't advise supporting such a business. Very trashy people. read more

Nessled in between a nail salon and office building, door locked. Lights off. I rang the doorbell only to be greeted by someone who looked so bothered by the sight of a potential customer. I doubted my intuition and complied to her abrupt order of wearing an N95 mask. As I entered the store I was given explicit instructions on HOW to move items on the hanger along the rack. The owner stared at me with her assistant behind her smirking and commenting something under his breath. I thought I would just explain what I was looking for, only to be told that there is NOTHING in my size in the entire store !!!!!! At this point I was wondering if it was because I wasn't dressed nice enough ? Because of my brown skin color ? Because I was wearing a necklace representing my religious belief ? I am not overweight so I couldn't understand why I was being treated this way. She told me to go to the Beverly Connection where I would FIT in better !!!!! I decided to cut my losses and leave before I broke down in tears. As I'm leaving I hear her say "This store is for celebrities! Tell all your friends in West Hollywood " I thought about making a police report but figured I wasted enough time and energy on this matter. If I could give this store zero stars I would !!!!!! Money laundering is the process of concealing the origin of money, obtained from illicit activities such as drug trafficking, corruption, embezzlement or gambling, by converting it into a legitimate source. It is a crime in many jurisdictions with varying definitions. It is usually a key operation of organized crime. Wikipedia read more

A true original and a once In a lifetime experience. Lily and it's owners are the stewards of one of the most aggressively curated and spectacular collections of IMPORTANT garments in the world. Do not think you can just stop in, popping your bubble gum and tear through the racks. Lily et Cie. is closer to a museum, and the articles within must be closely guarded and cared for. Alterations are actually done in house because they can't be entrusted to anyone who is not trained in old world couture techniques. Rita has helped struggling designers, consulted for museums and publications, and holds court with the world's most influential people in fashion. Rita and her staff only sell life changing garments for life changing moments. There is something incredibly magical about this service. I believe we must all respect the history and relevance of Lily. I am a lowly school teacher, and I have never been treated with such kindness and warmth ...and I have never purchased anything. Lily is not really a retail store, it's an opportunity to change your life and be surrounded by pure inspiration and delight. Rita is a vanguard and suffers no fools, so disregard all the shit talking of the bargain hunters and poorly informed. Hint: don't show up empty handed....I baked cookies. read more

I got my Debutante dress there~ Rita is such a "curator" of those precious collections of vintages. You can always let her know what you want and make appointment next time before your visit, she will surprise you catering to ur taste and style. read more

Lily Et Cie - Used, Vintage & Consignment Near Me - West Hollywood, California

My friend and I had the worst experience here today. The guy working there was incredibly condescending. We ducked in before our manicures, and he proceeded to tell us how to look at the clothing. "Keep the hangers far apart." Don't let it touch other items. Stay away from the racks in the back. It was the worst. It's pouring rain. We are your only customers. I told my friend how weird I thought he was and he then proceeded to try and explain why he was telling us how to BROWSE. We are middle aged women, I'm not used to be talked down to. Nor do I enjoy being dominated by Insecure and lonely men that clearly have mommy issues. I think if we were dressed for work and not a mani, he would have behaved with common manners. I have a feeling he's confused as to why life hasn't worked out for him. Shopper beware! Instead of going here, just grab a hammer and hit yourself in the head- similar experience. (Figuratively of course, don't actually do it. Lol( read more

I did not enjoy my encounter at this place and did not feel welcome. I actually felt sad and that is just not me.

This vintage store is so EXPENSIVE, if you are not a millionaire, you can't afford their dresses! The owner is super mean lady! They have a lots of designer couture but sizes is way too big for me! read more

What a magnificent collection! I felt transported through so many different eras of glamour and beauty and every piece the savvy exquisite taste of Rita and Michael the owners, is nothing less than breathtaking. They are both charming and warm, with knowledge and personal stories of some of the greatest designers and their genius, that add to the whole shopping experience... it really is an experience and a wonderful one on all levels. read more

STAY FAR FAR AWAY YELPERS.... one of the worst STORES EVER. it is my daughters wedding at the four seasons, right up the street. so my sisters, my daughter and I are driving to the hotel when we spot this store and decide that we still need a dress or two, so we should stop by. we take one foot in the door, when this horrible looking woman greets us at the door. we explain that we are looking for some formal dresses. she cuts us off and blurts out... we only have dresses sizes 0-2...and they are very expensive, out of your price budget. my sisters who are maybe a size 6, are at first in shock, then start laughing at her. she is shocked that we are mocking her stupidity (considering my sisters net worth is bigger then her little brain could fathom) and walk past her and to the aisles of garbage she considers couture. thank goodness we were stable financially and mentally, or this rancid womans aggressive, rude, belittling behavior would have been very hurtful. FYI - THE CLOTHING IS GARBAGE AS WELL read more

I honestly do not find anything interesting about the store or the clothes. Plus a Horrible store owner who is really awful & rude & condescending. Doesn't matter how much money you have, treat people how you want to be treated. Pass this store up. You won't miss anything. read more

Well, you all did better than I did...at least you all got in. When I showed up to the door, they took one look at me and for some reason the door was locked (guess they saw me coming) and when I knocked on the door, "homechick" looked me dead in the face and turned away. I don't know....ya' think maybe it had something to do with me being BLACK? I guess they figured I DID NOT belong in there. P.S. I did try and call to curse them out....no answer. If you really want to check out a really cool vintage store, try Y. Bynu on Pico Blvd. in Los Angeles. The owner, Janel Glover, has some of the best vintage stuff in there. You'll love it. Better prices, better fashions and better customer service. read more

This store has the worst customer experience. I've only gone twice, and each time the owners have deterred me from trying on something because i was told it wouldn't fit me. As a vintage collector, I understand vintage; how it works and what will or will not fit me. But those are not the conversations I need to be having in defending myself when walking into a store. I know vintage can be precious to let go of but as a business, they successfully keep business away. read more

If I could give this store five negative stars, I would. The owner of the store is disgusting and has absolutely zero customer service skills - almost as if she's striving to emulate the bitchy Beverly Hills sales people in the Pretty Woman movie. The second I walked into the store, she said to me - in the most condescending tone - "OK. You're doing to do me a big favor and not yank the clothing," even though I simply touched the dress with one finger. I then looked at her and said, "Yes, ma'am," to which she replied in an even more condescending tone (and this time, pointing at me with her index finger) - "especially with a dress that's worth $30,000." She then gave me a look of disgust and turned her back to me. I had just come from the nail salon, so she turns to me again (because she just couldn't resist), and says "and with wet fingers!" I replied to her "They're dry." She then shook her head in disgust and walked away from me again. First of all, in case you're wondering, I don't look like a thief or the stripper in Pretty Woman - I'm an attractive, sophisticated attorney who lives in the area. Secondly, what store owner treats their customers in this way and how does she expect to ever make a dime? Thirdly, Los Angeles is home to many wealthy "hipsters". For all she knows, she could be shoo-ing away a potential customer worth millions, simply because he/she doesn't look the part. Moral of the story: do not go here. Ever. This place deserves to go out of business. They're really just asking for it. ps: It's quite obvious the last post was written by the owners of the store - especially considering that most of the five star reviews have been filtered out by Yelp, probably for that very same reason! (All you need to do is click on "8 filtered" in grey at the bottom of the page to see them). Absolutely shameful. read more

the fashion authority. the shop and its proprietress put all the others to shame. in all the world there is only one and nothing compares to the rarity, the elegance, the quality, and the beauty of lily et cie. read more

Recently was at Lily Et Cie for a presentation by the owner Rita Watnick as part of a fashion inspiration class through my university. For a fashion designer this place has a wealth of vintage pieces that make the mind salivate. Rita and her team were welcoming, friendly, and generous with their time, and valuable information. It was truly a wonderful and inspiring experience! read more

Walking into this store has to have been one of the best experiences of my life. I am a real lover of vintage fashion, and Ive worn it ever since I can remember. I have never seen clothing of this caliber anywhere ever outside of a museum. Both of the owners Rita and Michael have a true love for design and a knowledge of fashion history that is encyclopedic. Its amazing to hear them talk about the pieces they have there in their store, how they were constructed, the stories behind them- they really treat these clothes with respect. And I have to say that contrary to most of the negative reviews I read on this site, I had the most wonderful experience with both of them. They are wonderful, funny, and very direct about what works. And believe me- you do want their opinion because they have incredible taste. So if you truly love clothes, make this your first stop. read more

Okay, The store owner is by far the rudest person I have ever met. She kept telling me not touch her dresses then told me to "get the f*** out of my store". I was being very polite and she pushed me out of her store telling me she's going to call the cops. This started only because she did not want me sliding the dresses out to look at. She is by far the rudest lady I have ever come across in my life. She has no idea what customer service is about. RUDE! Never go there read more

I went here once and will never make the mistake again. I concur with all the reviewers about the illtempered owner, and will only add that she also has the charming habit of namedropping celebrities from the moment you walk in to the moment you escape her awful company! I happen to know one of the actresses she was bragging about dressing when she was trying to get me to tell her "the most I was willing to spend". This actress hates when people use her name like this: to intimidate people. This is the worst of retail. Go to Shareen Vintage or Decades. Don't go here! read more

Rita is truly DISGUSTING human being. She might have impressive pieces, however nothing you can't find at her competitors who are much more pleasant. She is rude and uncalled for. The store looks like a junk yard with clothing jam packed into a rather large space. My friend walked and stepped on a flattened cardboard boxes that looked like trash on the floor. It was an accident, but Rita freaked out. She is truly an AWFUL person I have never experienced someone so revolting in my life. I would never go back to this store and would never recommend it to anybody. She is poor excuse of a human being. read more

its so sad when people have it all wrong. i have had wonderful experiences at lily and with rita (the owner) . my bank account isn' fat and i'm not demi moore- i have always always been treated with respect, and when i try things on (which by the way- she has the MOST AMAZING selection of couture) i appreciate her honesty. she is funny and honest-i respect that. people are too sensitive. walk in with a good attitude an it might surprise you that others react to you with a good attitude. you get what you give. have fun shopping at lily if your lucky enough to go. read more

I had a truly wonderful experience in this store.I agree and relate with Theresa J's comments. I am not a celebrity, I am not a size 0 and I just wandered into the shop because I happened to be staying at the hotel across the street. Rita was welcoming, helpful and fun. She steered me towards a gorgeous dress I would never have tried on without 'a push' and it was probably one of the most affordable in the whole store. She never name-dropped except to try and make me feel less embarrassed when my credit card didn't go through the first time, she told me "it happens to biggest celebrities you could imagine!". I will recommend (and have) this shop to anyone who loves high-end vintage clothing. read more