I registered my child for swim lessons with them when I received a coupon. Well, I now understand…read morewhy they need to lure people in with coupons. The level of incompetence at this particular swim school is astounding. On what would have been our first lesson, I received a call asking whether we could come in early as they had some openings. I said absolutely, packed up my toddler, loaded in to the car and headed off. As I'm pulling in to the parking lot 10 minutes later, I receive another phone call stating that due to the weather they cannot conduct the earlier lesson (it is now disclosed that the pool is outdoors). And informing me that my originally scheduled lesson cannot be canceled yet as they don't do weather cancellations more than 30 minutes prior to a lesson. At this point I requested to cancel the $340 lessons and requested a refund as we hadn't yet begun. This is where the true frustration began. Initially they advised that the refund would be processed immediately. 5 weeks later, still not having been received, I contacted my bank who confirmed no refunds had been received and then reached out to the swim academy and asked whether an issue had occurred. They immediately emailed me an account summary stating a refund had been sent. Another week goes by, and no refund. So I email again indicating that the refund hadn't been received. I receive a response telling me refunds may take 4-5 business days. Well, as it's been roughly 30 business days, I'd say we're well past that. So I respond indicating that the refund was supposedly processed 6 weeks ago, TO WHICH THEY RESPOND " Great! Glad to hear the refund went through!" This is why children should not run your business (there may be an adult somewhere in the building but unfortunately they were never bothered with or informed of my issue).

This is by far the best swim classes around, specially coach Lisa. We had tried several swim…read moreclasses around the Weston area and or 3 year old disliked them all, that was until we came across Weston Swim Academy. Since then our little one begs us to go to swim class just about everyday and is now a very good swimmer. I would recommend them 100% for kids of all ages, come and give them a try and I assure you that you will not be disappointed.

Every session has been productive and building upon the previously learned techniques. I can see a…read moreclear progression in each exercise. Adrian is a legit instructor. I highly recommend him and thankful for all that he has taught me.

Ms. Alex has been so wonderful! She is patient and fun. My daughter looks forward to her swim…read morelessons, and Ms. Alex has made her feel safe and confident in the water. Highly recommend!

I have to say that this is a good place to bring your kids for swim lessons. The instructor are…read moregood. However I'm disappointed with the some policies during this COVID time. We decided to enroll our 2 kids in June. On June 30th we paid the month of July. In total we paid almost $500.00 just for July. The next day, on July first we learned that my kid was exposed to COVID by his Speech therapist. So we had to follow the protocol and stay home for 2 weeks. So I called the swim school and I asked for a refund because they were going to be out half of the month and the cases started to skyrocket in Florida that week. They refused to give me a refund and they just gave the option to give me a credit for future use. I have to say that the companies that will succeed in the this crisis have to nimble and considerate. It is totally unfair to have these strict policies. At the end they will not lose one kids but 2. Like I said, we loved the instructors but we decided to move to a private instructor that comes to our house for the same price wiith more relax rules related to payment.

BSS Pembroke Pines is the absolute best! My daughter started lessons there when she was about 2…read moreyears old. Once she was floating and doing basic swimming/survival, I thought she would want to stop the lessons. Boy was I wrong, she is now 6 years old, has had a birthday party there AND has begun to make her own goals of getting onto their swim team. I recommend this place 100%. It is an indoor facility so you never have to worry about the weather! My daughter has an immunodeficiency and swimming in an indoor heated pool has given her an activity that is helpful and educational. She has made a lot of friends and LOVES the staff. Well worth the money...and I am happy she has stuck to swimming on her own, has learned pool safety, following directions and even making goals. Thank you BSS of Pembroke Pines! ;o)

They are very accomodati , the teacher is very prepared and professional , they care about their…read morestudent learning and having fun too , I'm very impressed I was able to do a trial lesson with my 2 years old daughter , she was so happy. Thanks , will return next Sunday for sure

Great place to take your child for swimming lessons. The team of swim teachers is excellent, they…read morehave done an amazing job with my 2 year old daughter. My daughter has cerebral palsy and Coach Leeza has taken very good care of her. At first my wife and I were very worried because our daughter still does not walk and we thought that it would be very difficult to learn how to defend herself in the water and although she is not yet able to defend herself (after 4 classes), the progress my daughter has made is important. We really appreciate the efforts and dedication.

I absolutely love the teachers - especially Mr. Ryan. He is so patient with all the kids and knows…read morehow to navigate hiccups when kids aren't focusing in the lesson. I also go to the location in tropical park on Saturdays - I love Dariel and Gustavo.

This swim school is amazing! It's indoor and the pool water is always a good temperature Rain or…read moreshine or whenever is cold here in south Florida. They have a great facility. Equipped with changing stalls/ showers/ bathroom/ waiting area and etc. Each class is approximately 28min long. The minute you walk in there is always a warm welcome and smiles. Instructors are amazing. There is different levels of classes based on your child's age and knowledge. Overall is a well oiled machine and kids love it here. We have had the pleasure to meet several instructors but Our favorite instructors at the Hialeah Garden locations are Ms. Tatiana for lower level and Mr.Jorge for the higher levels. They are both clear with instructions and really care for your kids to move to the next level. We had a class with Mr. Joseph and he was amazing kind of wish my daughter was in his class but he is fully booked for the days I have available. Each instructor at this location is equipped to teach the classes but each instructor have different personalities and ways they teach, don't be shy to switch instructors if one is not the right fit for your kids personality.

This school is the best I've ever visited. My son loves it; the instructors are super respectful…read moreand professional. The kids here learn really fast, and my son is happy to come here.

Me and my baby (9 months) has been going here for about 3 months. I really like it and so does she…read more She has advanced a lot and the instructors are very friendly, knowledgeable and they seem to love all the babies. I strongly recommend all parents to do baby swim with their babies it helps them to feel comfortable and safe in the water. The only downside is that there are no dressing rooms with showers. I don't like riding home all soaked.

We left another swim school and began coming here for private lessons but started the process…read morebefore our final class. The registration process was seamless and I was able to tour the school before I officially signed up. Registration was completed after the tour and my son started lessons the following week. We've done two lessons so far and my son is really enjoying it. What I am enjoying is the fact that regardless of the instructor, the instruction is the same. This is something that was lacking at the previous swim school.

Adriana is great swim coach. She did a amazing job helping me with adult swimming lessons. I went…read morefrom not being able to float to learning three swim strokes. Aquamotion is the best!

I love that my kids actually learned how to swim! I had taken my daughter to British Swim school…read morefor two years and there was never any progress! I decided to change to just swim and after the first session I noticed a difference, she wasn't even scare of the water like she used to! She finally got it! So did my son!

This swim school is truly amazing. I started my son here when he was about maybe 3-4 years old. He…read morewill be 6 in 2 weeks and I can honestly say this school has taught him so much. He started out being nervous in the water to being a fish in the water. Best decision we ever made. He is so comfortable in the water now, I feel 150% confident in him being around pools or accidentally falling in. I wouldn't budge. He can swim to the wall and lift himself out so easily. The teachers are amazing and so patient, so kind. Great environment. I drove almost 30 mins away for every single class and it was totally worth it. If you are looking for a swim school for your child this is definitely the one. He loves to swim and was excited about every single class. GREAT JOB GUYS. THANKS A LOT.

At this facility, the staff was welcoming and warm! My kids enjoyed themselves and will be back…read morenext year

My 5 year old loves coming here! Great place to beat the summer heat for both of us. I like that…read morethey swim test all kids under 12 in order to give them a certain color of bracelet that determines what they're allowed to use in the park. The swim test consists of being able to swim a certain distance and then float on your back for ten seconds. My son was able to do this, so he was able to utilize everything. He loves the diving board, the two water slides, and the splash park. Just a note: goggles are not allowed on the diving board or the water slides. There's also a large pool with several swim lanes. As an adult, you can take advantage of all these things as well or just relax on a lounge chair. (just please, for the love of God, watch your kids!! I can't tell you how many unruly kids or kids that aren't comfortable in the water are without supervision, and it drives me nuts!) If you aren't a member, it's $10 for adults and $5 for kids. There are plenty of life guards, but some of them could be a little more "kid friendly".

I went there as a little kid,The swimming instructor was so rude and sassy.Honestly bad…read morecommunication skills and I don't recommend this place

Best swim school in Doral. Very personalized attention for kids of all ages. The instructors are…read morevery knowledgeable, patient and truly care about your children's swimming abilities. From water safety to learning new swimming techniques, they make sure your child is 100% where they need to be before taking them to the next step. All new swimmers are evaluated and placed in a class level where they fit in, based in their skills. The best thing about the pool? It's indoors! So parents, no need to worry about the sun, having to wait outside for your child to finish their class and best of all they have a play room if you come with siblings. The facility is superb. They have dressing rooms, showers, a sitting area for parents (away from the pool as to not make the kids more nervous) and a little cafeteria area stocked with drinks and food for purchase. They also sell great swim wear and swim supplies. Highly recommend to all parents, whether your kids are new swimmers or just want to learn stronger swimming skills.