This is one of the first negative reviews I have ever written, and I would write another 100 to…read moredescribe my experience at Transwest. The service advisor Shawn, is more of a con man than a service advisor. He assumed I did not know the price of an O2 sensor replacement, and attempted to charge me upwards of $800 for labor. I went to 3 more jeep dealerships in Denver, and they said "Shawn was trying to rob you". Not only this, when I called him on his pricing and tried to leave angrily, he lowered the price as if out of thin air. I'm utterly disgusted, and would not recommend this service department to my worst enemy. I've been taken advantage of before, but never before have I seen a sleezebag like Shawn try to do it with a smile on his face.

My truck started overheating on I70 just outside of Limon. I brought it in to have them check it…read moreout. Turns out i needed coolant and a replacement thermostat. They charged me double the amount for the same service I had one month ago. $700 to replace a thermostat is robbery!! If I wasn't stuck here I'd find someplace else. Beware outlandish service prices!! Edit: When it was all said and done they got the repairs done pretty quickly and the service manager took $100 off the bill. I appreciate the effort and the service. Thanks Chris!

My vehicle had an out of town emergency repair. I was expecting the worst. Instead, I found a…read morebusiness that felt like home. These people were professional, kind, efficient. In addition, in my opinion, they under charged me. They got me back on the road quickly. I was blessed.​

On the road to KC for playoffs, change oil light came on. Called and they were able to get us in…read moreand out and on our way. Thanks Chris for your great service! Go Chiefs!

Amazing and easy experience. Friendly staff…read more The price was as listed online. No hidden fees. They didn't try to upscale me. Came from Texas to buy a truck and they worked with me. They offered to pick me up at the hotel the morning of the purchase. Paperwork went smoothly and staff was kind, patient, efficient, and non pushy. Worked with Paul and then Mark when Paul got busy. Would definitely recommend. Also the truck is great!

Went yesterday to look for a car for my daughter. Paul was amazing and honest! I was so impressed!…read moreNot pushy at all and more than answered all our questions. Ended up buying a vehicle from him. Never in my life have I ever had such a good experience at a car dealership! This is the place to go!!!

best guy's to talk with about a car in my time of need they were there and put me in a car right…read moreaway no hassles just honest guy's to work with on getting my car! Thank's Guy's.

Hands down, without a doubt, the best car buying experience ever! Just found my elderly mom the…read moreperfect car for her. Dani and the entire office went above and beyond to make the experience extremely easy. Highly recommend & Dani, thank you from the bottom of our hearts. You were an angel!

10/10 - Everything about this experience was great! Would absolutely recommend! Everyone was so…read morekind, and helpful and didn't give me any BS. It was the best experience buying a car.

These folks are above and beyond what you could want from a dealership service department. My wife…read moreand two small children had a little bit of car trouble near Burlington while driving on I-70 - I called to see if she could drive in and have them take a look. They checked everything out, were so very kind to my family and got them back on the road safe and sound. I am not sure when we'll be able to stop in again (we live in Denver), but if anyone is in the area, these folks are as honest as the day is long. HIGHLY RECOMMEND THIS SERVICE DEPARTMENT! Thank you all so much for treating my family exactly as if they were your own.

Arrived here at 7 AM, 1100 miles from home and towing a trailer with a 2013 F150 truck with the…read moreengine light on! It was the day before a holiday! We were able to get serviced and back on the road again by 10 o'clock! Very friendly and helpful ford dealership. For those that wonder and who are far from home this is a reliable service station!

I didn't buy a car here, but stopped in to get the VIN verification paperwork filled out several…read moreweeks ago. Recently moved from out of state and had a few hiccups getting the payment for the form. Not sure if it was the owner or not, but the gentleman who helped me navigate it all went above and beyond. If I ever do need to buy... I'll be heading here.

Don't be idiots like us and buy a car here in the dark & in the rain. Had problems we couldn't have…read morepossibly seen then and JP sent us to a repair shop that literally put strips of white out on a $17k car to fix paint problems that couldn't possibly be seen in the daytime. Also tires weren't in good shape, battery went within a month, paint around windshield never got fixed (which we didn't know was a problem to begin with), and about to take to the shop for some engine issues. Makes me pissed when I see a Hoo Motors sticker on the highway. I wouldn't buy another car from them even if a vehicle were supposedly half of KBB value.

I've been a customer at this Volkswagen location for almost two years, and while ownership hasn't…read morealways been smooth, Jered has consistently made every service experience a positive one. I've worked with several service advisors, and he is by far the best. He always goes above and beyond, which is why I had my profile updated so I only work with him. If you're coming here for service, I highly recommend asking for Jered!

Poor experience in overall service, communication and repairs…read more Service Manager was non-responsive when I brought the car back after paying $2k to fix the engine warning light. They had put in new fuel pump and fuel pump control module. The warning light came on repeatedly after I got it back (same day!. I brought it back and after looking at it again, they texted me it'd cost $2k to fix the same problem I reported the first time, this time by replacing the fan assembly. After I declined that repair (through the text # I'd been using with them), I couldn't get a response about getting my car back. This was 3:30 on a weekday. I called multiple numbers until someone finally told me my rep had to leave for a medical issue. When I went in to pick up the car, I told the dept service manager that I hoped the rep would be okay. He looked at me funny and told me he had a dental appt. So they made no arrangements to have any one cover his customers and answer their calls/texts and release their cars. This was the second time I brought a car there for repair and had to bring it back for another fix. Never again.

Seems they are only interested in selling to select people. They do not return calls. Wait forever…read moreto get an appointment for service then to find out that they only did a portion of what you want done, sales guy seemed very rude and had the attitude he could not care if your problem was solved or not.absolutely don't want to deal on anything there prices are usually higher than other GM dealers.i wouldn't recommend them.

I cannot express how grateful I am for Vince's GM. Rich in the service department went above and…read morebeyond. I was moving from AZ to MO when my transmission went out. I had to be in Missouri the following morning to report to my new job. Rich got me in a loaner in less than an hour. After my truck was repaired Vince's drive my truck 700 miles to deliver it to me and pick up the loaner. GM customer service was an epic failure but again, Vince's stepped in and made up for them. Thank you again Rich!! Ken Spencer