We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

had a fantastic experience with Merry Maids for our move-out cleaning. Our home is a large…read more4,600-square-foot house, so we expected the job to take some time--and the crew did not disappoint. Angel, Brittany, Tabitha, and Hanna were all extremely pleasant, professional, and very easy to work around while they were cleaning. They spent about a day and a half completing the job, which was exactly what we anticipated for a house this size. The results were absolutely amazing. The house has never looked cleaner and is now completely ready to be put on the market for sale. I also want to mention Debra in the office, who was wonderful to work with. She was very helpful and flexible in arranging a time that worked best for our schedule. Five stars for each of these hardworking ladies! I highly recommend Merry Maids to anyone looking for a thorough, professional cleaning service. The value for what you pay is definitely worth it.

I feel so defeated. Just had a one time clean in a 1,500sq ft house for $350. Not only did they…read moreshow up 3 hours late but the "clean" was terrible and seemed rushed since it was the end of the day. They didn't reach around anything to dust, didn't vacuum in corners or under anything even when easily accessible with the vacuum, and the rooms that were supposed to have been wet wiped didn't even look like they had been dusted. I asked before they left if certain things had actually been dusted or vacuumed at all and they either denied seeing it (didn't make sense as they were things like a rug or a window) or said oh no I didn't clean that.... This was a sad waste of money and I'm now pulling out my own supplies to actually clean.

Five star cleaning! I was in a hurry to get the place cleaned. This company came out and save the…read moreday. The person who came out was on time, very professional and had the place looking spectacular. I would most def used again!

From the owner: King of Clean is a premier cleaning company with a reputation for delivering exceptional service…read moreand outstanding results. At King of Clean, we understand that a clean and organized space is essential for productivity, wellness, and peace of mind. Our team of highly trained professionals is committed to providing detailed and personalized cleaning solutions tailored to meet the unique needs of each client. We pride ourselves on our meticulous attention to every nook and cranny, ensuring that no dust, dirt, or grime is left behind. Whether you need regular maintenance cleaning, deep cleaning, or specialized services, King of Clean is here to help. Experience the difference of having a clean and pristine space with the King of Clean. Let us be your trusted partner in maintaining cleanliness and order in your business or home.

I recommend The Cleaning Ladies to anyone who values the cleanliness of their home! We are…read morerelocating to the area and bought a home that needed a professional move in clean. They are incredibly easy to work with, accept PayPal and their rates are beyond competitive. The Cleaning Ladies kept us updated during every part of the process and even sent me before and after pics. Our home looks brand new! I'm so happy with our experience and will definitely use again.

The Cleaning Ladies always do a detailed job and are flexible to my schedule. Ive had them come…read moreand clean my house for several months and they are professional.

They were great! We chose them for a deep cleaning. They…read moretook their time to listen and understand our needs. Walls, floors, fans, baseboards, shelves, and the little things that clutter up your living space. Everything was cleaned. They have great attention to detail, and a very friendly, hard working and awesome at what they do.

From the owner: Blacklite Solutions was founded in the wake of Hurricane Helene with a clear mission - to redefine…read morethe standard of cleanliness and professionalism in the local cleaning industry. We are a Disabled Veteran and Woman co-owned and operated Small Business dedicated to delivering top-notch cleaning and organizational services while ensuring utmost customer satisfaction. Our team is committed to exceeding expectations and creating a positive, lasting impact on every client we serve to create harmonious relationships. We are not going to beat the budget cleaners - we focus on delivering value through a quality product with an emphasis on customer service. Contact us on our website (preferred) or text 760.445.6560 (yes, 760) to set up your no-obligation/no- cost estimate today!

Rise and Shine Cleaning Services have been cleaning my house for a while. They are dependable,…read moretrustworthy and do a great job. It is wonderful coming home to a clean house.

From the owner: At Rise and Shine Cleaning Solutions LLC we specialize in Residential, Commercial, Construction…read moreClean-up, Move-in/Move-out cleanings, with about 5 years of professional cleaning experience and 10 years of basic cleaning experience. We provide the perfect shine every time.