Buyers beware. While trying to purchase a condo under their management, we were repeatedly…read moremisinformed by everyone from the front desk to Mary regarding the bylaws on subletting. Thankfully, our attorney pushed them to review their own rules, which clearly state that subletting is not allowed--despite Cory and Mary both telling us it was permitted. It was obvious they were unaware of their own written policies. The experience was utterly incompetent, and they were nearly impossible to reach throughout the process. I never go out of my way to write a review, but this was infuriating enough to make me make sure word gets out.

Due to an overall lack of transparency and assessing the community members more than their stated…read morecost increases, I am not comfortable with this company managing my property. They are effectively increasing our common charges by about 100% because of an incident that occurred years ago and has not been rectified. It was claimed that they cannot get reasonable insurance quotes because there is an open claim. If I were an insurance company and I saw that they have not been handling this issue properly, I would not want to offer insurance either. So at a community meeting addressing the large and rushed assessment, I held up a sign while everyone was leaving that said "fire corrupt management". As Dave from HPM walked up to me I stated "it's not personal". He then threatened to sue me personally for defamation of character. The management company serves at the pleasure of the homeowner, not the other way around.

They insisted that I replace a garage door and the automatic opener as it was susceptible to…read moretermites in my condo. The door looked perfectly fine and the opener wasn't made of wood. They insisted I pay fine after fine, well into the thousands! I helped ensure Camco was let go in my community as well as had an influence in two other condos in the proximity. They are crooks.

Worthless! They are paid to handle all issues with the HOA of my condo complex. The do not respond…read moreto phone calls or e-mails. They do not deliver on promised work. They frequently change personnel, but results are the same. Dr. Len Vigliatore

Andrew is very professional, he calls back right away, which i so important to me.. Andrew is…read moreextremely knowledgeable with information needed. We trust him to get the job done..

Would like to personally thank Andrew from Brookhaven Expeditors and the nice woman at the office…read morewho was always pleasant. I was closing on a home and of course without fail the CO for the pool was not in place. Andrew told me not to worry as I still did. It got done in a timely fashion- we closed and everyone was happy. I never have experienced someone with this much knowledge and efficiency before especially dealing with the town! Highly recommend!

Touchtone has been around a good while, has a strong sales pitch and signs up local complexes for…read moreproperty management and accounting services. We have seen long time companies gone and them in.. then also gone also for one - very shortly. If a complex is demanding it may not be a match. They lean toward the accounting aspect. They are not boots on the ground. They are offsite and can coordinate sending of documents more than anything, at their reliable but measured pace. They serve a key function where an on site manager often will not be able to keep up with paperwork. That being said.. Any complex should also keep an onsite person for calls during or after 5 pm and not defer to TTPM. Polite and courteous most of the time. They were ok on a closing with documents but took far too long to get things going with calls all needing to be returned. No person picks up. My thoughts are to manage this type of work for so many units - would be to have a receptionist that always picks up and transfers call in CASE of an emergency etc.

Parents passed estate took a while to pay oha fees. put lien on and charged excessive penalties…read moreand attorney fees.

As a seller's agent, Dominick worked tirelessly to make sure we got the best deal for our home, and…read moreguided us through all the ins and outs of selling our home. He knows the area so well, has a wide network of contacts, and does business with a personal touch. You will be well taken care of with Dominick in your corner.

My Co-op in Huntington Village was hard hit by Hurricane Isaias…read more We had 3 giant trees come down in the storm: 1 wrecked our new fence and crushed our new patio set, a second tree from the other side of our fence crashed into a third tree in our courtyard and both giants smashed into our building, causing a hole in our roof while both hung dangerously above our walkway and building entrance, threatening further damage and posing a major safety hazard. The NEXT DAY @ 9am!!! our property manager, Ronni Osman, showed up with a 4-man crew to remove the trees from the building and spent the entire day working to remove the debris -- all while our region struggled with major damage to roadways and power lines. Even though we only signed with them 1 year ago and nobody even hoped to get anyone to come to do tree work in the aftermath of this regional devastation, Ronni Osman of Einsidler Management saw the extent of our damage and put us at the top of the list to get us help. (We're a small property [only 26 units] & they manage over a hundred properties.) The crew returned again over the next several days and completely repaired the roof (it looks better than new!), cleared the remaining debris and made repairs to our fence. The transition to Einsidler from our previous management company of over 20 years met with considerable opposition from some residents, but after this even the die-hards have been converted (the leader of this "opposition faction" even spent hours sitting with our Property Manager during the repairs and heaped the highest accolades on Ronni, Einsidler Mgt. and the crew)! When we needed help, esp. with something big, Einsidler was there for us!!!

Everything about this management company needs to be improved . Mainly the lack of communication…read morebetween them and the homeowners . They do not return phone calls ever . and barely respond to emails .

I have had the pleasure of working with Rita Miszuk, and Noelle Paige At the East Setauket…read morelocation. They made the sale of my families house quite a bit less stressful, and less painful. They followed up, were knowledgeable, and very friendly. Rita was very professional and did a great job in communicating everything going on all the way. Any time we had questions, or we needed her she was available. I would recommend this office and these two terrific ladies.

Just spoke with Noelle Paige in regards to a listing.. I left a message almost a week ago without a…read morereturn call so I reached out again and got in touch. She proceeded to tell me it's not available when listing is clearly active... She was extremely short and harsh over the phone!!! Didn't ask me any info or if she could help me otherwise. Not a good realtor