I attempted to become a patient at this facility with Dr. Von. I accessed their website and…read moresubmitted a form to become a new patient with my husband. I received a text message shortly after to provide my insurance card and date of birth. Once I provided the requested information, I was told immediately that the doctor is not in my network. I had searched for a doctor in my area and that is also in my network with my employer, Dr. Von Was one of the first physicians to appear and had some of the best reviews. Even after double checking my search and providing proof that the doctor is in my network, I was still denied and advised that they aren't in my network. If you have Blue Shield California - Local Access+ HMO, good luck. This physician is apparently not in network. Seems like this facility needs to update their network list!

This one star is for Dr Samantha and zero star for her front desk lady. I went to Dr for wellness…read moreexam and she ordered so many labs without letting me know. I got almost $300 bill from insurance. Also, my insurance covers wellness but her greedy front desk girl asked me to pay copay of $25 twice. Anyway, i still decided to see doctor next year because i got UTI. Her front desk lady told me there was no appointment until 6 months. When i told her i have to wait 6 months to see Dr Samantha? She straight up told me that i should look for another Dr if i have an emergency. Like what the hell!! I was ready to see Dr in 2 months but she said 6 months! Worst staff! Luckily i got Dr's appointment in St Jude as a new patient in a month. Please do not go to see this Dr if you want an appointment in 2-3 months.

I found Dr Le here on Yelp. I read these reviews and decided to give them a try. No hyperbole these…read moretwo, husband & wife are really wonderful. I've been to ALOT of Dr's I'm my life so I feel qualified to share Dr Le and his wife are just Gems. I've rescheduled for follow up and believe I've found true medical care. I hope this review serves to help others find the care I found when I walked in. Especially in this time of high turnover, in & out healthcare. Dr Le definitely has a lot to offer our community. I wish him and his wife success Sincerely

I had such a great experience with Dr. Le. I spent hours looking for a doctor to give me a second…read moreopinion on my test results. I had left so many messages with other Dr's offices and they never called back. I am so glad I found Dr. Le! I received a call from the Dr's office and they scheduled me right away. Dr. Le went line by line on the test reports and thoroughly explained my results. I did not at any point feel that he was rushing me. I would highly recommend Dr. Le and his office staff!!!

Both Drs. Chen and Solomon are great physicians. Good people. But before you can see them you must…read moreget past the incompetence in the front office. Primarily they don't answer the phone, secondly they very rarely return calls. You might also question their referral list on specialist.

Dr. Shirley Chung is great. Poor staff support never get a call back from office . Have called and…read moreleft at least 4 or 5 voice messages to call back for appointment, in the last few weeks. No response or call back

Dr. Kurtz and his team are amazing. If, like me, you are anxious about seeing a Dr., then you…read moreshould come here. There is no judgement, just a team of healthcare professionals wanting to help you get on-track. It is clear that Dr. Kurtz is there to help you and does not dismiss anything you may be concerned about. I highly recommend this office if you are anxious about going back to a primary care physician, especially if you haven't been to one in a few years.

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. ***5. THEY REFUSED TO TREAT ME, AFTER I LEFT MY URINE SAMPLE....UNLESS I PAID WHAT FEELS LIKE A $50 EXTORTION FEE, in order to give me my prescription. When the doctor says they don't hold back care because of an unpaid balance, that is entirely incorrect, and I believe he's lying. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. ....*add the fact that he stands by his uneducated and extremely unprofessional staff, says even more. Do better Dr Kurtz. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

Sometime you just got lucky haha…read more I switch company and decide to pick new PCP. While i was going through the insurance list and I notice Dr Howard's office is literally walking distance from my home. I called the office, i notice this office has great setup. On-boarding form all digitalized and i have the same experience when i visited the office. They picked a not so obvious location and remodeled their interior. The clinic interior is all bright and friendly. Since forms are digitalized, my intake process was so smooth and easy. Dr Howard is just how i imagined, nice, friendly, professional and helpful 5 stars

Dr Pyo is thee BEST Dr. he takes his time. Very professional. If you feel something is wrong but…read morenot sure what, he'll send you to do lab work and without asking he'll check everything. If you accidentally forget something or if you don't understand, he'll go over it with you again. The staff is amazing and so very nice too.

I love and trust Dr. Chamberlin. I've been her patient for many years. She spends ample time with…read moreher patients, listens and is very thorough. I'm also very found of the Nurse practitioner Jake. I recommend this Doctor's office to anyone looking to find a wonderful and caring Doctor.

Dr chamberlaine is a fair good doctor but her staff and the front desk are the absolute worst ,…read morethey take things personally and punish you by giving you long away appointments and they never let you talk to the doctor. I left at least 9 messages to talk to the doctor but they wont give it to her , they are extremely rude and non responsive , they never answer the phone and the message box is always full so patients dont leave messages so they have to work . I left this doctor and will never go back to her.

I just love Dr. Gutierrez. She's been my GP for years now and has always shown compassion and a…read morecaring nature. She takes her time with you to answer all your questions so you don't feel rushed. She always answers my questions through MyChart or returns my call. I feel very confident in her decisions regarding my healthcare.

I recently had a very disappointing experience with Dr.Gutierrez at Memorial Care Medical Group…read more During my consultation with Dr.Gutierrez, I tried to express my concerns and ask questions about my treatment. Instead of addressing my worries, Dr.Gutierrez was dismissive and worried about her staff being overwhelmed with the request. She stated due to lack of staff, she would require me to pull the heavy grunt work with calling insurance, providing details, of what it will require to be approved. Despite me already doing that and informing Dr.Gutierrez that insurance states they need a prior-authorization request; she would not take the step forward with me to send in a pre-authorized referral due to the amount of time irk it will be for her staff. When I pointed out my dissatisfaction with the service, Dr.Gutierrez bluntly told me, "If you don't like our service, you can go somewhere else." I was shocked by this unprofessional behavior. A healthcare provider should prioritize patient care and empathy, not push patients away. I will definitely take Dr.Gutierre's advice and find another doctor who actually cares about their patients. I would not recommend Dr.Gutierrez or Memorial Care to anyone. Save yourself the trouble and look for a more compassionate and professional healthcare.

I had been Dr. Rasha Solomon's patient for years and put up with the nasty temperament with the…read morenurses and front staff because I thought she was a patient Dr. who listened. I hadn't seen her in quite some time and went in to follow up on a diagnosis I had received in the hospital. I wasn't dressed like I normally would be. Had on a sweat suit. Have no idea if that had anything to do with the level of condescension I received. But let me tell you. She smirked and asked me questions as if she were challenging me. I was in so much pain and the way she spoke to me hurt at a level I can't describe. I won't ever set 1 foot in that horrible office. I guess she's made enough money, lost her zeal, whatever the case there is absolutely no excuse. Done. Happy to take my hard earned dollars elsewhere. I found a primary care physician who is much more thorough with a kind demeanor. Someone who takes patient complaints and pain seriously.

First of all, I just have to say that this review is not really about the doctors or the support…read morestaff in the office. I've been going to Dr. Shirley Chung and Dr. Rasha Soliman for years now, and they are absolutely wonderful! I love them as my doctors, and they have always been pretty attentive, listen well, and give me sound advice whenever I have a medical issue. The ladies in the front office as well are very kind, cordial, and friendly. I've only had one issue with one of the receptionists, but once in 8 years is a pretty good track record. Overall, everyone is friendly, and I would definitely recommend these doctors to anyone in the area who's seeking medical care. The ISSUE with this office is that you can barely get a hold of anyone! Don't call this office if you're actually very sick and need to be seen. I have lost track of the many times that I have called this doctor's office and hardly ever get someone on the line. It's like playing Russian Roulette. You don't know what you're going to get! Most of the time, I just get the automated answering service. Nobody hardly ever picks up the phone...even during the "open" hours! And then, they have lunch hours where nobody is available to pick up the phones (fair enough), but even when you call and leave messages, most times nobody even calls you back! I love this doctor's office, but it's just VERY hard to reach someone in order to be seen. I don't know if they need a better answering service, or if the ladies are just swamped in the front office (I doubt it, it's not like this doctor's office is ever crowded when I go), or if they're just not hearing the phones or what. But I almost feel like they need someone who just simply answers phone calls, and that's it. I've even considered looking for another doctor in the area because as a patient I feel like I'm not valued or important when I call a doctor's office and nobody picks up the phone, and even when I leave a message, I hardly ever get a call back (20% of the time I MIGHT get a phone call back). Overall, great office, great doctors, friendly staff, but what good is any of that if you can't even reach someone to make an appointment! :(

Dr Cressy is the best most amazing beautiful woman doctor I have ever known !…read more she took me off strong meds I was on all of my youth for migraines I suffered with and healed me of all of my migraines!!! she's the most compassionate wise doctor I have ever known. I'm 65 years old now and I have to say Dr Cressy is by far the best doctor I have ever known. I'm so thankful God put her in my life !!! Donna Smallwood

Possibly the worst Dr I have ever been to. I had an appointment to discuss 2 issues. Between he…read moreabsent minded staff and he lack of professionalism I would not recommend her at all. Trying to call for an appointment was next to impossible. She takes a two hour lunch and does not return calls. When I finally got in to her she spent about 4 minutes with me stating she had a hockey game to go to. Classy.