Zach was very helpful & kind. I was getting a CPAP for the first time and he explained everything fully. The business itself is kind of hard to find as it sits up & back from the road with no road signage. The inside is not fancy or impressive at all. read more

When Team VP had to switch medical supply companies we were given a list of providers from our insurance company and after a process of elimination picked Lincare. We loved our old provider, but to stay in network we needed to change, so we went about the switch with the most positive attitude we could. From the start Lincare made things difficult. There were lost faxed prescriptions from our doctor which took weeks to sort out. We had to make an appointment (during business hours only when we work) to review supplies that we had been using for over five years. After we had our initial supplies straightened out, there were issues with the first delivery and the wrong supplies being delivered. Then we had problems with returns and the cost of the supplies. For each issue we had with Lincare I had to call the local office, then I had to call the supply line only to be told the local office had the answer. After calling the local office back I would be told I needed to call my insurance company. After a typical phone call mess of two hours I would end up calling back in frustration to the supply line and simply never get an answer to my question. During the year we had Lincare deliver supplies - they were supposed to call and send new supplies every 4 months - they called me every two weeks to ask if we needed supplies even after I asked repeatedly that they stop. My guess is, even after we switch to a new company, they will still call to ask if we need new medical supplies. Today after spending two hours on the phone to figure out the price of one small medical supply I gave up and called our insurance company. I asked for a new updated list of companies and we switched to another medical supply company this afternoon. When I told the new company who is currently delivering our supplies they immediately sighed and asked how much of a nightmare our lives have been over the past year. Apparently, Lincare has a reputation. read more

my experience with them is they tell you one thing and do another. I have oxygen tanks and other stuff at my apartment they refuse to pick up. Five weeks they said they would and it is still here. This office is not run well and they do not care about their customers. I have a feeling they will not care about this review. I am using the office in Kalamazoo, MI. read more

Our experience with Lincare has been wonderful. My wife requires oxygen for IPF. Her requirements have increased to the point that the Inogen One G4 portable concentrator was not enough for leaving the house. She wanted to switch to liquid oxygen and Lincare was the only company still providing it in this area. Medicare is covering her home concentrator, so the liquid is self-pay. Lincare provided the large reservoir tank and 2 portables. Deliveries have always been same day or next day as requested. Recently, due to a sinus infection, demand has outstripped the 5 liter home concentrator and we have been supplementing with the liquid O2. Lincare has kept up with the demand increase as well as anyone could ask. The people have been great to work with. read more

Lincare installed an INR machine in my home for monitoring my blood as I use blood thinners. After about a year the company they use for this INR machine called and said my insurance would no longer reimburse them for the machine. They told me not to worry about the bill they had sister companies they could bill through. Well after 3 months I received a bill. I called Lincare, I explained the situation and the other company was contacted as well. I called multiple times trying to get the issue resolved. Nobody would return my phone calls. I called Lincare to cancel my service. They picked up the machine plus unopened supplies from the post office. I was assured I would receive a credit for these supplies. I ended up with a bill of over 550.00 and was never credited for the supplies. I called Lincare's manager twice and received no call backs. I will never use or recommend Lincare to anyone. Terrible way to run a business. read more

My mom used Lincare for her oxygen concentrator. They were a nightmare to deal with. She switched to Apria but they aren't much better.